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  5. Reviews of GEMS YUFUIN Hotel and Spa Cafe Bar

Reviews of GEMS YUFUIN Hotel and Spa Cafe Bar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

879-5114 Oita, Yufu, 湯布院町川北2−11, Japan

#62 of 90 hotels in Yufu

Guests' Choice

Review Score

Based on 16 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.0

  • Free Wifi

    10.0

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Showing 1 - 16

  • Reviewed: December 28, 2024

    10
    Modern, clean and comfortable
    • Leisure trip
    • Group
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    There’s no elevator but staff were kind enough to help us with moving our luggage into our rooms.

    New, modern, clean and well maintained. Just a minute’s walk from Yufuin station, very close to the main shopping street and convenience stores all around. Beautiful furniture, big bathtub and rooms were spacious and well ventilated. Loved relaxing at the onsen and sauna after a long day. I had the entire onsen for myself during my stay in December.

    Stayed in December 2024

  • Reviewed: November 30, 2024

    8.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night

    There is a carpark that is opposite the hotel but the staff told us that its really expensive and told us to park at the carpark besides the station. Still less than 200mm walking distance. Maybe can inform beforehand. There is no lift in the hotel. The staff was quite helpful and took the luggage up to the 3rd floor. The electrical points are not located at convenient spots at the TV area. Onsen area is a bit small and its used by ladies and guts. Just different timings for the day. Ended up not going.

    Didnt do the breakfast. Location of the hotel is quite central. There are a couple of restaurants nearby and a convenience store just opposite the hotel. Room is really spacious by Japanese standard. Electrical plugs are located just besides the beds. Nice cafe at the hotel receptionist.

    Stayed in November 2024

  • Reviewed: November 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Fourth (Non-Smoking)
    • Stayed 3 nights
    • Submitted from a mobile device

    No complementary coffee/tea like other hotels

    1. Location - very near to the train station as well as the bus station 2. Spacious room

    Stayed in November 2024

  • Reviewed: November 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    No lift. But the staff helped to carry the luggages up. The hotel also discourages us from storing luggage due to lack of space. Not a big deal as there were plenty of lockers within a 2-5 min walk away. But it would have made the stay really close to perfect.

    Excellent location, super close to the train station, convenience stores and plenty of great food. Room was huge for just the two of us. Public bath was nice as well, whenever we used it, it was empty. Everything seemed clean and new. Ability to wash our clothes was a plus. Staff were friendly and helpful. Wish we could have stayed longer.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    A little dim in the room. Staff must remind guest to Lock the room with the key.

    Room was spacious and function like a one rm studio apt with microwave and sofa area. Washing machine and dryer available

    Stayed in November 2024

  • Reviewed: September 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing much actually

    Very very very convenient location, just few steps a way from yufuin bus terminal. Next to the hotel is Unagi rice restaurant. Hotel equipped with private onsen and sauna, though small but just nice, no complaint. Hotel has in house cafe too. Room is super spacious and with superb nice vibe. Love it love it love it ! Will stay here again if return to Yufuin next time.

    Stayed in September 2024

  • Reviewed: May 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Run of the House (Non-Smoking)
    • Stayed 2 nights
    • Submitted from a mobile device

    Thr staff were very friendly and helpful. The room was incredibly spacious and had a very nice decor.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Gems Yufuin Hotel review
    • Leisure trip
    • Family with young children
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    No lift in the hotel

    The place is relatively new and the rooms are quite spacious for family of 3 adults. There is coin laundry on the top floor. There is no lift in the hotel.

    Stayed in May 2024

  • Reviewed: April 4, 2024

    9.0
    Feels like home
    • Leisure trip
    • Family with young children
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    Be careful of the elevated step between some spaces, e.g. between bedroom and sink/bathroom, toilet.

    Very close to Yufuin train and bus stations. Located above their cafe. Nice onsen with both hot and cold water onsen and a sauna, but need to alternate timing with men and women. Very new, clean and spacious. Toilet is separated near the entrance.

    Stayed in April 2024

  • Reviewed: January 14, 2024

    9.0
    Will consider staying here again if I’m back in Yufuin!
    • Leisure trip
    • Couple
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    No lift, and no service staff available from 10.30pm. However they will advise you of number to call in case of emergency.

    Very close to Yufuin Station and Yufuin Bus Centre. Clean and large rooms, well designed bathroom. Coin laundry available. Has their own cafe downstairs, and also public onsen available though we did not use it. There is also a 7-11 nearby along with restaurant options. Ace location.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    7.0
    A nicely designed place to stay, very close to Yufuin Station but there's minimal service.
    • Business trip
    • Solo traveler
    • Suite 6 beds (Non-Smoking)
    • Stayed 1 night

    There's no elevator so it's a struggle to take our large luggages up and down the stairs (our rooms were on the 3rd floor). There's no breakfast service at the hotel so nearby 7-11 was our only choice. It'd be great if the hotel can offer simple breakfast/coffee. There's only one onsite public bath on 1st floor (there're bathroom in the hotel room though) and it was scheduled for 'male' on that day. However, I was able to use it and lock the door as we were the only party on the night.

    The place is new and nicely designed with minimal style. Location is convenient as it is just 5 mins walk from Yufuin station. We had the place to ourselves as we were the only party on the days. The beds were comfy enough and the ensuite bathroom was rather nice.

    Stayed in December 2023

  • Reviewed: March 20, 2024

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Suite Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    Bed not comfy. Very small pillow 😞

    Near train stn

    Stayed in February 2024

  • Reviewed: April 11, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Fourth (Non-Smoking)
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Fourth (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: June 22, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • Suite 6 beds (Non-Smoking)
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

Showing 1 - 16

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