Small but convenient when it comes to things you need

Stayed in March 2025

I had thought I had asked for twin beds for our children but only received 1 bed

Stayed in January 2025

Not a big fan of unmanned front desks and self check in.

Spacious apartment enough room to accommodate comfortably family of four.

Stayed in December 2024

Cleanliness of place was questionable. We found crumbs on the sofa. Would have preferred a small dining table instead of the sofa, so you can eat meals easier.

Host communications/instructions from booking to check-in to checkout. Location.

Stayed in November 2024

There was no in-person staff. All check-in and check-out was done digitally. This has its pros and cons.

The room was extremely clean. It was also well-decorated and felt more like an apartment than a hotel room. I liked how cozy it felt. The hotel is about a ten minute walk from the main part of CBD.

Stayed in October 2024

It was small -- the beds were a bit narrow, hallways were a bit narrow, opening some doors blocked access through other doors. The walls transmit sound as if they're made of paper. Some of the family units have an internal stairway with no railing, which is not appropriate for young children -- the provided floor plan is just one example of several in the building. If you have a child who could fall off stairs, you need to ask for a room with no stairs.

Had everything we needed. Close to Sapporo station, easy to access, fairly easy to check in. Modern, bright, clean. Staff were fairly helpful, although it can take a couple hours for them to respond

Stayed in September 2024

It could be better if instead of two sofas and high coffee table in the living room area, smaller floor chair and coffee table are there since the whole apartment is very small (I think the usual size of 1LDK in Japan). This will make the room a bit more spacey and comfortable. There was no iron. The walls are thin so we can hear noises from adjacent rooms can be heard and vice versa. The neighbor from the next room was smoking by their balcony and we could smell it although we have closed the ventilation and windows.

It feels like staying in your own apartment. Kitchen and bathroom are sufficiently equipped. Washing machine works good. It is relatively easy to access with convenient stores around the proximity of the property.

Stayed in September 2024

Hated the check in process. The apartment was uncomfortably small. There was no natural light.

Clean

Stayed in August 2024

I came here for a business trip but there is no desk for working. A little bit inconvenient on this regard, but will be a nice place for vacation only.

The decoration is modern and artistic. A nice combination of eastern and western style.

Stayed in July 2024

Lack of staff. Lack of natural light.

Stayed in June 2024

good location

Stayed in July 2024

Corridor in the building was quite narrow; this might cause problems when you have large luggage.

Everything we needed was in the room. It's like we were at home. Apartment was not far from subway and JR, so we could easily go shopping and find food. Room rate was reasonable.

Stayed in June 2024

Lost at the arrival and asked for assistance, contacted the phone number provided but apparently doesn't speak English and just hanged up the phone.

Stayed in May 2024

Wish that there was a way to check in a little earlier right after the cleaning staff completed their work.

Spacious, comfortable, great little apartment for a family of four, nicely located.

Stayed in May 2024

A door between living room and the toilet is not necessary, the couch also can be trashed, not comfy at all.

location is fantastic! walking distance to Sapporo station, TV Tower, Odori park, apartment is clean and cosy, suitable for family

Stayed in May 2024

Nothing worth complaining about, the wardrobe was a little hard to access but the only way to fix that would be to shrink the bed and that's not a good trade-off. And the footpath when heading towards the train station was a nightmare on suitcase wheels but again, not something worth really complaining about, nor can the hotel fix that.

Very easy self-check in and out, we didn't meet or need a single staff member during our three day stay (to me that's a good thing, nothing went wrong). We like to stay in apartment-hotels like this as the kitchenette and larger size is very convenient for nights we just want to have a drink or meal in by shopping at the supermarket. Location has good access to everything you need. And they're very reasonably priced. This one had a washing machine in the room which we used before we left.

Stayed in April 2024

The check in process was a bit complicated, and seems to be set up for foreign travellers. We are residents, so didn't have our passports, but it would not let us skip that step. The tablet also kicked me out half way through and I had to start again. There were no staff at the reception desk anytime I checked. If you have an issue you need to call a number, which could be a problem if it's time sensitive. The bed was not very comfortable, it felt a bit cheap. For the garbage collection, it required the staff letting them into your room each day. Although I'm sure they are trustworthy, it's not nice to have someone opening your door when you're trying to have a lay-in...

Very good price. Building has a code lock entrance, as do the rooms, so it feels safe. Just 10-15 min walk from jr Sapporo station which is convenient. The room is well decorated, with WiFi and a smart TV featuring all of your regular streaming services.

Stayed in April 2024

The bath tub is smaller than the pictures shows.

The location is perfect.

Stayed in March 2024

Narrow stairs

The facilities was great and clean. The location located near subway justcwalk around 2 block.

Stayed in March 2024

Slightly tricky to find

Clean and modern. The room had great facilities for a long stay. Self check in was convenient and it was easy to get to the main sights in Sapporo.

Stayed in February 2024

No

Location

Stayed in February 2024

It is suppose to be near JR Sapporo Station but during winter and snow icy path, it feels like far.

Clean, well equipped

Stayed in February 2024

Check in and out automatic: no flexibility No conciergery Instructions Papers no related to the equipment Lack of hangers Notifications after check out

Lots of equipment and closet (washing machine and product) Beauty and breakfast elements Space Location Close restaurants Cumfortable bed Information given

Stayed in February 2024

Location in Google Maps goes to PINN-N4E2II and not PINN-N4E2I. Good thing is there is a guide to I’s location at II. Property may want to add II to google maps. Room beside living room does not have heater while the other bedroom does. So leave doors open so that heat from living room heater can heat up bedroom also. Property may consider plug in heater in room.

Value for money, well equipped with washing machine, kitchen, lots of storage space, new and clean.

Stayed in December 2023