Reviews of Hotel Grand Vert Kyu Karuizawa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
389-0104 Nagano, Karuizawa, Higashi 167, Japan
#12 of 48 hotels in Karuizawa
Guests' ChoiceReview Score
Based on 332 hotel reviews
Score breakdown
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Cleanliness
9.1
-
Comfort
9.2
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Location
9.1
-
Facilities
8.9
-
Staff
9.1
-
Value for money
8.4
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Free Wifi
9.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: July 31, 2022
Guillermo
Japan19 Reviews1 helpful vote“Convenience and Kindness next to JR station”I liked everything!
Very close and convenient to the JR Station, modern property, spacious rooms, loved the coffee served in the morning. Thank you very much to the front desk staff who stayed a bit late to wait for me and my check-in. Also, all staff spoke English and were very very kind! Thank you!
Stayed in July 2022
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Reviewed: February 15, 2025
Ying
Australia12 ReviewsDisappointingRoom is too small. The breakfast is bad.
Nothing
Stayed in December 2024
-
Reviewed: January 29, 2025
Fu
Singapore1 review“Pleasant.”The centralized air-conditioner. It was very cold at night during winter and we couldn't adjust the temperature.
Love the fireplace area with coffee and microwave oven. Love the parking area. Love the location. Love the amenities and TV system to login into Netflix and YouTube.
Stayed in January 2025
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Reviewed: December 30, 2024
Joyce
Singapore17 Reviews1 helpful votePleasantA very simple hotel and expensive.
Stayed in December 2024
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Reviewed: December 14, 2024
Yee
Malaysia23 Reviews2 helpful votes“Convenient”Breakfast
Location
Stayed in December 2024
-
Reviewed: October 13, 2024
Tinghsuan
Taiwan12 ReviewsGoodNear JR station.
Stayed in October 2024
-
Reviewed: June 26, 2024
Janice
Hong Kong12 Reviews1 helpful voteGoodIf they have a proper table in the room would be good,
Location, bed comfortable, toilet is clean
Stayed in June 2024
-
Reviewed: June 18, 2024
Günter
Germany15 Reviews4 helpful votesGoodStaff hardly speaks English. Free coffee or tea and amenities are acceptable are limited accessible
Big room and beds
Stayed in April 2024
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Reviewed: April 17, 2024
Lai
Singapore9 Reviews1 helpful vote“The hotel is located close to food joints and outlet mall, so I am generally happy with the hotel”It was the 3rd time I stayed in this hotel. My family and I had a nice previous experience from this hotel. We were a bit disappointed this time round because I opted for an upgrade of my room but turns out we got a room that was old and not so clean.
Breakfast was served in a basket with a wonderful selection of eggs, yoghurt drink, salad, mini breads,soup of the day, fruit juice and fruits! Love the breakfast!
Stayed in April 2024
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Reviewed: April 1, 2024
Hey
Australia17 Reviews2 helpful votesGoodThe room was spacious (by Japanese standards) and, while a bit dated, was clean and well maintained.
Stayed in March 2024
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Reviewed: February 25, 2024
Carin
Singapore37 Reviews9 helpful votes“Convenient and affordable stay near Karuizawa station”Not much amenities and facilities.
Close to Karuizawa station and Karuizawa Prince Shopping belt
Stayed in February 2024
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Reviewed: January 31, 2024
Jean
Taiwan42 Reviews4 helpful votesPleasantSuggest to have function of screen mirroring from mobile phone to the TV.
Stayed in January 2024
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Reviewed: August 7, 2023
Katherine
Japan6 Reviews“It was an average hotel which is fine - but the price made it a bad experience because our expectations were much higher”The value for money was AWFUL, the staff were not helpful (although a younger member of staff on the 2nd day was better), the room wasn’t clean (found old sweets left behind and a stain on the pillow case).
The junior suite room we chose was a good size.
Stayed in August 2023
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Reviewed: August 6, 2023
Hiroko
Japan16 Reviews6 helpful votes“割高”Closet No safetybox
Location Bathroom Bed Toilet
Stayed in August 2023
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Reviewed: June 26, 2023
Swee
Singapore32 Reviews7 helpful votesGoodThe breakfasts were disappointing. Especially the eggs. We selected both scrambled and omelette and both were oily and unpalatable. The location was much further from the train station than we expected.
Stayed in May 2023
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Reviewed: June 20, 2023
Angie
Singapore1 reviewPleasantNo room service. No bell boy service.
Clean place.
Stayed in June 2023
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Reviewed: June 19, 2023
Shizuka
United States14 Reviews2 helpful votesGoodThere was no soap to wash hands in the toilet room. I like that the toilet and the bathroom are separated but after all, I go back to the bathroom to just wash my hands with soap. The breakfast menu could be better. I personally prefer other soups than clam chowder in the summertime in Japan. (For example, minestrone of summer vegetables like summer squash, or corn soup, etc.) The idea of a picnic in the room is not bad, though.
The location is good. Very close to the station. 5 min by walk. There is a convenience store just across the street. The room is clean and spacious. I love the tatami area with a small table. Also, it has an independent toilet room!! The bathtub is nicely deep :)
Stayed in June 2023
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Reviewed: June 9, 2023
Jimmy
Singapore1 reviewGoodThe deco is dated, liken to a repurposed karaoke room to a hotel room.
Good sized room.
Stayed in May 2023
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Reviewed: May 16, 2023
Sl1004
Singapore29 Reviews2 helpful votes“Few min walk from train station”A bit dark due to the dark fabric and wood used.
Quiet and 8min walk to train station. Clean though could use brighter fabric on the couch. Good size room.
Stayed in May 2023
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Reviewed: April 25, 2023
Sze
Hong Kong8 Reviews4 helpful votes“Bad experience ruined our mood while traveling”The staff is not honest. We stayed at the hotel for two nights and asked the staff to make up our room on the second day. Afterwards we found that a bag of gifts was missing. There were some Japanese traditional food and brand new handkerchiefs inside. We suspected that they were stolen by the cleaning staff. But since we didn’t have any evidence to prove that, we couldn’t make any claims. After all, it was our negligence but we didn’t expect that foodstuffs and handkerchiefs of little value would be stolen.
None
Stayed in April 2023
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Reviewed: December 23, 2022
Parisa
Thailand10 Reviews“good hotel but bad service”bad service , no service luggage help. staff cannot speak english.
clean
Stayed in December 2022
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Reviewed: December 11, 2022
Somnuek
Thailand37 Reviews3 helpful votes“Could Be Better for This Pricey Place”The bed is too hard. Nothing pleasant or interesting around the hotel. The reviews are overrated. Too pricey (and precancellation expired early/auto-charge credit card) for what we get in overall.
The size of the room and the bathtub are good. Officers are nice for brief encounter.
Stayed in December 2022
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Reviewed: July 8, 2023
Anonymous
Taiwan7 ReviewsExceptionalNo
Book a room for two, the space is super large, even the child has a suitable couch to roll over!
Stayed in July 2023
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Reviewed: April 16, 2025
Winai
Thailand3 ReviewsVery GoodThere are no comments available for this review
Stayed in April 2025
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Reviewed: April 16, 2025
Winai
Thailand3 ReviewsVery GoodThere are no comments available for this review
Stayed in April 2025
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