It was a bit annoying that men and women shower rooms are separated by floor. the women's toilet on our floor got clogged while we were there, and it took them a couple days to fix it - so I ended up using the male toilets on our floor during that time.

We got a private double room. It was very cozy! We had enough room to put our bags in the corner, and we had a desk with TV (which we never used), and mini fridge, which was appreciated. And you can borrow a humidifier for no charge! They have a HUGE kitchen with everything you'd ever need, and a really cozy lounge area and cafe. They also have bikes you can rent out (just during the day) and they charge by the hour. We did that one day - biking is super convenient. The one drink/day service was really awesome too! (although half the days we didn't get back in time to take advantage of it :/). They have laundry machines on-site, which is really nice too. AND a really cute book of recommendations for local restaurants/pubs/cafes to check out!

Stayed in January 2023

It was pretty cold in the corridors, and the breakfast was minimal: 3-4 types of meals, the same every morning. There were some works in the hotel during our stay. Even if it wasn't noisy, it was unpleasant to stumble upon the works and workers while doing their job without being announced beforehand.

Good location, close to Ueno park (approx. 10 minutes walking distance) and other artsy neighbourhoods. The hotel had a beautiful rooftop with a fantastic view, and the staff was kind and helpful (plus, the majority were English speakers). The welcoming drink for each night of stay was a lovely touch.

Stayed in January 2023

shower room closet lavatory more cclean

location, ok. room ok, cleanliness average

Stayed in February 2023

Breakfast was delicious, but could use more variation

Great location, friendly staff, clean rooms.

Stayed in February 2023

The bathroom was quite small and the facilities were pretty old, maybe it was part of the concept??

Nice location In a quiet neighborhood, close to subway. The staff had pretty good English so it was easy to communicate.

Stayed in February 2023

It has a nice Cafe for breakfast, lunch or dinner for a quick bite and coffee, beer, wine. Also I free welcome drink per day. Its cozy, rooms are small but like I said its a nice feeling there. About 10 mins to ueno station and next to the park.

Stayed in February 2023

Rooms were bit on the smaller end

Hotel has a nice ambiance, the lounge and cafe areas are cozy and especially nice during a snowy day!

Stayed in February 2023

The building is not soundproofed well. I was woken up by someone's sneezing in the middle of the night and then a crow's cawing by the early morning.

I liked the location the most, Nezu is a cozy area with good mix of local and tourists. It's walkable to Ueno where there are many museums and lively pubs. The staffs were friendly and helpful.

Stayed in December 2022

Morning shift staff not as friendly as the ones from the evening.

I liked the lobby common room area alot. Nice and comfy. But it's fairly quiet so it's unlike the hostel environment. I enjoyed the food at the restaurant. Evening staff were very nice and friendly.. All staff spoke good English.

Stayed in January 2023

I was a bit lost in the kitchen cause they English instructions were either lacking or not so clear, and also Ueno is really not in the city centre.

The staff was super friendly, every day you get a welcome drink, it is easy to get too from Ueno and the Japanese toilet is amazing! Perfect to arrive as the shuttle metro takes you there from Narita Airport!

Stayed in February 2023

Ok so the room is small, esp the small bed for 2 people so if you need bigger bed choose other option, room is small as is shower...with that being said I loved the place and for us it was no problem. The Cafe makes great mini snack sliders, avacado toast and coffee. The location is mins to Ueno Park and about 11 to the station. Its in a quite residential area that was actually very nice. Other places to buy groceries, etc. Actually staying the following week bcs we are heading to Osaka and booked again bcs we liked it.

Stayed in February 2023

Lack of bathrooms for Men

Friendly staff, super insightful about the Tokyo scene.

Stayed in February 2023

Very comfortable and spacious for a japanese hotel. The rooms are quite noise cancelling and we couldn't hear anything outside of our room.

Stayed in February 2023

Maybe some baskets in the shower areas. Uhhh...... yeah. Nothing here. Great place.

Nezu is one of my favorite places in Tokyo to go. I wish I'd known about Graphy sooner, but just loved it. Honestly nothing to complain about. Free drink a day is just great.

Stayed in February 2023

Well, because it is really cheap, so of cause the room and bathroom are small. Best way is one room for one person, therefore the living experience will be more comfortable.

Location is near by Ueno park but a little be far from Ueno station, when you’re having a heavy luggage, maybe take a taxi is a good choose. The hotel locate in very quiet area, so good for sleep XD, and the room is clear, the staff are all nice and kind. BTW, I really like the bath products which provided by the hotel, good smelling and smooth.

Stayed in February 2023

I would think twice before booking the room with no restroom during winter again - even if they are very clean and they were never occupied when I needed.

Great position, super friendly staff. I recommend it since it is really close to both Ueno stations (JR and Keisei): they are easy to reach even with luggage, although not often maps show how close they are - maps usually recommend metro with change, but there is really no need for that.

Stayed in February 2023

It was not easy to find out the hotel. The bed was too small for two guests and the price was high.

Stayed in January 2023

The location was very near to Nezu station, but quite far from the main station(i.e. Ueno)

Staff were very nice, breakfast was awesome.

Stayed in January 2023

WiFi is very slow most of time

Walk to nearest station only 5 minutes. Room and bathroom are clean and cheap.

Stayed in January 2023

The walk to and from Ueno to Graphy is often difficult with luggage, but I understand you can circumvent that with a quick and affordable taxi ride (I haven't tried this). Was not able to get the beer on tap after they changed the welcome drinks to bottles, but was still good.

It's my third stay at Graphy, first after COVID. Although there has been changes since then, the service at Graphy was excellent as usual, the room maintained well and the overall vibe and feel of the space is still as calm and friendly. Room was all I needed, extra pillows requested were supplied promptly and great (firm ones too!). The bathroom, while small, was adequate for all I needed as a solo traveller. Situated in a quiet neighbourhood, it is a good respite from busy Tokyo.

Stayed in January 2023

Very clean, affordable, good area

Stayed in January 2023

lovely vibe and location

Stayed in December 2022

bit noisy during cleaning time. The walls of this hotel are thin

The hotel staff were very kind. We enjoyed Yanesen area too

Stayed in December 2022

-

Very quiet surrounding and clean amenities

Stayed in December 2022

It is not a hassle for me that much, but the location quite far from train station.

I like the look and feel of the hotel. It has all the things I need; kitchen, laundry, room and bathroom are complete - what i expect from japanese style hotel. Also i like the perka of daily free drink I can choose. Love it after a day of travelling, to get a free drink and rest :)

Stayed in November 2022