Room not clean, rooms smell like a toilets. Dark and dead vibe

Nothing

Stayed in February 2024

Very small long walks from the station

Nothing

Stayed in February 2024

Cold! And the reception asked me to pay 1000 yen, because I checked out 50 mins later. Weird. The previous hotel was okay. They did not stress upon that while checking in.

Too cold, especially shared shower and toilet

Stayed in December 2023

The room was extremely small for a 3 night stay. Although it’s listed as a double it’s really better suited for 1 person. We had 2 people with 2 suitcases and we were constantly tripping over our things. There is space to add a small closet yet there’s nothing for clothes, no wardrobe either, which was really inconvenient. The bathroom was also really tiny. The desk could be replaced with an area to hang clothes. Therefore, if you plan to stay here choose the biggest room possible!

The best aspect of this property is its location. It’s nestled in a really quiet neighborhood with cute cafes, restaurants and close to Ueno park with a great museum. We also really enjoyed the breakfast here and dinner options, the food was very good. The kitchen they have in the back is convenient for wanting to cook your own meals.

Stayed in November 2023

Not cheap

Location is good

Stayed in November 2023

The area is very quiet, not much going on around there except housing. Not a convenient location to get to and from the airport. Would not recommend this area if you want to be amongst the action in Tokyo.

This is a hostel more than a hotel, its a nice hostel but i didnt realise that when booking it given the price so we moved elsewhere after checking in.

Stayed in September 2023

No amenities, cockroacb in my room and dirty carpets. Also beds are rather loud and its easy to disturb others. Lockers are in wrong order, i had do put and take out my stuff by not my bed.

Pool table is good quality

Stayed in September 2023

No carpets in the room! no furniture/ ficture for the suitcase! During my stay, the hotel had a major plumbing problem, and the batroom was flooded with sewage water

Lovely hotel, great common room and kitchen. Design is fine After the plumbing problem (see below), the staff did everything to compensate me (room upgrade + free breakfast).

Stayed in July 2023

Do not use the laundry machines provided. They take forever to use and they don’t even dry the clothes.

Nice location, comfortable stay.

Stayed in August 2023

It’s probably the most misleading „hotel“ I’ve ever seen. Advertised as a hotel, with dozens of pictures with singles rooms, it looks quite nice. Turns out to be a hostel with shared bedrooms, bathrooms, toilets, etc. While that may not be of an issue for travelers who like to stay in hostels, I was not expecting it. So, if you’re reading carefully, you will quickly see that this is NOT a hotel. The bathrooms, toilets and laundry rooms were not clean with hair all over the place and dust that was not removed in years (washing machine). For the price it’s definitely not worth it, as I got a single room at APA with a view on the Skytree for a cheaper price in the end. Also it’s very far from Ueno station and NEZU station is also around 10 minutes away. So not convenient at all.

The staff was nice.

Stayed in August 2023

This hotel is dirty and nothing is done to improve that. They don't use any vacuum cleaner, rooms are full of dust, and don't dare to look at the air filters. Common areas, like the kitchen, are disgusting. Nobody sweeps the tables after breakfast. It looks like the cleaning staff is awfully paid and can't properly work, and the hotel staff does not give any attention. EDIT : the hotel keeps enswering it will improve the cleaning process but it seems to be all the same since a long time !

Nezu is a wonderful neighborhood.

Stayed in June 2023

The room was small , lavatory and toilet at the first floor was very dirty! The wifi was not good. Was not possible to have a good connection in the room. The room was very small for 6 peoples!!

The emplacement of the hotel is good. Easy to find.

Stayed in June 2023

Room got strange arrangement and it was hard to open a luggage

Hotel facilities

Stayed in May 2023

A little bit difficult to find. Rooms need more electrical outlets.

Laid back staff.

Stayed in April 2023

The room cleanness was very poor, room was dirty and dusty, but after extra room service it did got cleaner. Very light breakfast.

Very friendly and helpful staff, also the location was handy.

Stayed in March 2023

I stayed for 3 nights during winter. A 6 person dormitory room. 1. Heater is on, but not warm. Staffs switch a bed near the heater for me, so i didn’t rate low score 2. I searched, only 1 hairdryer on 4th floor… 3. The female shower room on 3rd floor, i have to go 4th floor to dry hair. Which is a bit cold when u go to other floor, cuz my hair is still wet 4. No curtain for the upper bunk bed. 5. Sometimes wifi will be disconnected, but still can connect to other floor wifi

Towels are provided everyday. The washing and dry machine, 2 in 1 is free. It takes 2.5 hrs. You can buy laundry powder at front desk, costs 100yen Friendly staffs, try to answer my questions

Stayed in January 2023

the breakfast was so amazing

the staff was so good and friendly I enjoyed my stay there also they help me for my some business activities

Stayed in January 2023

Extremely small room. I barely can open my lugage. Breakfast is way below expection but at least it is warm.

nice and clean, very friendly reception. in average all speak good English. The lounge at the back is a surprise.

Stayed in December 2022

The staff members were friendly and helpful. The facilities are clean. The food provided at the cafe was vegan and delicious.

Stayed in April 2023

The floor was really dusty under the bed with dust bunnies everywhere. The sheets were very thin and the pillows provided were very hard and flat, housekeeping was also subpar as they do not remove old towels and they would give an inconsistent number of new towels. They also did not refill the bath soap even when it was empty and we had to ask for it. The place also did not offer luggage delivery services and we had to drag our luggages to the nearby convenience store to deliver them to the next destination.

Location was ok, walkable to both Nezu and Ueno station.

Stayed in November 2023

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Stayed in April 2025

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Stayed in February 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in March 2025