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  5. Reviews of Grids Tokyo Ueno Hotel&Hostel

Reviews of Grids Tokyo Ueno Hotel&Hostel 3 stars

110-0005 Tokyo-to, Taito-ku Ueno 7-10-4, Japan

#584 of 1,457 hotels in Tokyo

Guests' Choice

Review score

Based on 1182 hostel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 301 – 325

  • Reviewed: 22 July 2023

    9.0
    Comfortable Stay Near Ueno Station
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 6 nights

    There were some inconveniences during my stay, but it is very minor. I wish there was a small garbage bin in the dorm so that one does not have to walk out of the room to throw stuff away. For the shared shower, I think it would be nice to have some hooks in the stall to go along with the clothing basket that was equipped in the shower room.

    This is my 2nd experience staying at GRID. My first experience was with GRID Sapporo. Both locations are very well run. I stayed in the dorm and was lucky to be assigned to a corner bed space with two windows. The space extra allowed me to store my big luggage and offers extra privacy.

    Stayed in June 2023

  • Reviewed: 21 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Room with Shared Bathroom
    • Stayed 1 night

    The shower was a little inconvenient.

    Breakfast was good, with various bread, tea, sausage, salad, juice, milk, and coffee. The staff was friendly.

    Stayed in June 2023

  • Reviewed: 19 July 2023

    8.0
    Close to Ueno station, shops and restaurant
    • Leisure trip
    • Family with young children
    • Family Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Not suits for family with kids, toilet and bathroom are not in the room. There are two toilets and showers each for man and woman to share(had to wait in busy time) No towels and tissues but pay Y400 for a towel to borrow. One elevator wasn't good sometimes when you are hurry, had to wait for a bit.

    Great location, near a convenience stores, restaurants and tourist attractions, nice shower and clean

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    Nice staff, clean and comfortable bed, close to the train station and overall very pleasant stay

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Good, polite staff, decent breakfast, excellent city access location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    the fire alarm did at one point go off at 6 am because the elevator malfunctioned - that was fine they apologised but what was slightly scary was the fire exit door handle had a hard plastic covering which you were supposed to break to be able to get downstairs and out - this cover would not budge - me and several people on our floor incl. gym bros tried and failed to break it for about 15 minutes - we ended up having to call reception until they could get up to open the exit from the other side

    Breakfast wasn't bad like other reviews say - buffet-style toast with spreads, cereal, and some salad and occasionally some sausages, unlimited coffee and tea so pretty good for the price. The staff were really polite and spoke enough English to get by, for the price we paid it was genuinely really good and we didn't realise till we got to the room we had a private bathroom. Its also a 5 minute walk from Ueno station on the city loop circuit so we could access all of Tokyo pretty easily until quite late at night

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Suitable place for city sightseeing
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Very basic breakfast - corn flakes, milk, baguette, jam, one pastry, coffee, water, tea. You can not come 5-10 min before breakfast time ends and eat. I completed check in online, but then I had to do in again at check in desk.

    Close proximity to Ueno Station, Family Mart and some restaurants. Room was clean. We got towels, bathroom amenities and cosmetics, hair dryer. Very comfortable mattresses. Some basic games at lobby. Good price for room if reserved early enough (6mo).

    Stayed in July 2023

  • Reviewed: 13 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Clothes dryers took a long time to dry laundry

    Stayed in July 2023

  • Reviewed: 8 July 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    The room is too small to unpack the luggage.

    Clean Nice staff

    Stayed in July 2023

  • Reviewed: 6 July 2023

    7.0
    Quiet, safe and relaxing
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Beds were very thin/hard, and not cleaned for the entire stay (4 nights).

    Quiet/Calm atmosphere, very close to Ueno station, staff were kind and helpful.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    7.0
    It was a strategic decision to prefer here to reach the airport without any hassle.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room was very small and walking distance from the station was more than I expected but still not so bad.

    Location in terms of going to Narita Airport without a transfer was the most important factor. The room was silent although it was very close to the railways.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    Excellent stay will definitely come back
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None that i can think of.

    The location of Grids is very near the JR Ueno station it is super convinient for us to move around from one place to another since we’re using our JR pass most of the the time. The staffs were really kind and very accomodating. The room was small but very spacious even the bathroom small it was very spacious as well. The whole place very clean. The breakfast was sufficient enough for us to last until lunch though the selections were very little same breakfast everyday.

    Stayed in June 2023

  • Reviewed: 2 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    it was quiet and ordered

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    perfect location and price per value ratio
    • Leisure trip
    • People with friends
    • Family Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Location, price&value ratio, clean

    Stayed in June 2023

  • Reviewed: 28 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Proximity to station

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    overall a pleasant stay but only the bed is not comfortable..body ache for me..
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 10 nights

    Folding table is available but folding chairs are not provided...We understand the space constraint of the room but with folding table but no chairs are kind of weird..The air -con vanes are dirty,the space of the room is rather small for our luggage and hard to move around if luggage is open up.daily buffet spread is simple and same everyday..

    Quadruple Room with Private Bathroom(Room 841),The Wifi is good,shower water temperature and pressure was excellent,air-con is working very well and good in our summer stays,room well lit,toilet is well kept and clean,near to rail but don't really heard much noise from there eventhough our window we are facing it.The yellow colour bread is very nice and fragrant too when toasted,yummy!!

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night

    Overall is great. A good place to stay if youre looking for an affordable & comfortable stay. Just to take note that it takes up to 40mins by train to reach Shibuya area but still wont be a big problem.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Not a lot of room to store luggage in the room. While everything was very clean, the room I was in smelled really bad - could do with some ventilation in shared dorms.

    Easy access to Ueno station. Dorm bed was comfortable and private.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was weak but everything else was good

    Stayed in May 2023

  • Reviewed: 22 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Overall is good. No complain.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    Great Location
    • Leisure trip
    • Family with young children
    • Family Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    The dryer doesn’t work. Every time we used it, our clothes still came out wet. There was a group that stayed there who would take a large portion of the dining area so they can eat their breakfast while leaving the uncomfortable seats for the rest of the folks.

    Location, private room, multiple bathrooms.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I did the pre-check in form successfully before I arrive hostel, but the ground staff ask me to scan QR code on the desk and fill it again. I don’t see why I need to do it twice. breakfast choice is less than normal, but better than nothing. prepare your own food is recommended.

    location is close to the station.(but you still need to walk a little) nice and clean.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    Comfortable enough for the price
    • Leisure trip
    • Group
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Sometimes the elevator would stink really badly

    I had never been in a hostel before, and it was a good welcoming to it

    Stayed in June 2023

  • Reviewed: 17 June 2023

    8.0
    nice time staying there.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    a bit squeeze but not a real complain

    easy access, accommodate up to 6 person

    Stayed in June 2023

  • Reviewed: 15 June 2023

    9.0
    good, if you’re traveling with a group look into the group rooms, which are located on the top floors - they’re nice
    • Leisure trip
    • Group
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    because it is a hostel - some rooms may smell a little bad but it doesn’t deter from the experience

    it was close to a station and a lot of restaurants which made it easy to eat out. the showers were clean

    Stayed in June 2023

  • Reviewed: 14 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    - beds were a bit hard

    - great location - good breakfast - clean - board games

    Stayed in June 2023

Showing 301 – 325

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