Good facilities

Stayed in March 2025

no

Breakfast and dinner very good. Everyone love it.

Stayed in March 2025

The walk from the train station was a bit confusing and we would have really appreciated a hotel shuttle option. It was difficult to communicate with the front desk staff, but that was expected as they let us know that they had just one English Speaker on staff.

Breakfast and Dinner were both amazing meals at the hotel. As a foreign family of 4, we were especially wowed by the large assortment of Japanese foods to try. While we some of the few foreign tourists, we always felt welcome by staff and other guests. The onsite onsens were small but clean and well maintained. We enjoyed wearing our hotel-provided yukatas around the hotel.

Stayed in February 2025

Found the foam mattress not comfortable, preferred the traditional mattress. Very basic onsen facility and amenities.

Good location, as I prefer to be a bit distance from the center. Love the different spring water onsen and dinner and breakfast buffet spread.

Stayed in February 2025

Futons were a little bit thin compared to some other, cheaper hotels.

Amazing service, good food and so close to the Yubatake. Don’t consider other facilities, try here first. The onsens were lovely, with networks to nearby hotels’ onsens included in the rooms.

Stayed in January 2025

Not applicable

Breakfast and dinner was awesome. The onsen was good. The shortcut to Yubatake is very convenient, only 3 - 5 mins walk.

Stayed in December 2024

I didn't go to the sister hotel but the in-house Onsen is tiny. No shuttle bus between hotel and bus station, particularly when the floor is slippy, it was kinda struggling and dangerous with luggages. (The reception could call taxi for us, but it seemed no taxi waited to come or we had to wait for 30 mins)

The room is clean and comfy. Dinner and breakfast were extraordinary, with various options, both western and Japanese.

Stayed in January 2025

It was a bit icy walking to Yubatake via the walkway but staff did clear on the second day. Nothing major.

Good location facilities were very good onsens in the hotel were great. Breakfast buffet was excellent lots of choice and near to local town to visit facilities. Provided Yukata to wear which was great. Comfortable for three in a Japanese room. Rooms were warm and good view of the town.

Stayed in January 2025

Nothing

- Buffet Breakfast & Dinner - Hot Spring - location

Stayed in December 2024

Location is slightly not convenience

Impressive onsen, cosy, nice food

Stayed in January 2025

I wish there were a bit more non-japanese options for breakfast but it was ok. The private bath is a bit expensive and has not much flair. But its big enough for a family.

We spent 2 nights there and liked it. Room are big enough with own bathroom, beds are comfy. Location is good, the short way to town is convenient. Staff is very friendly and helpful, many speak english. The baths were not crowded and are ok. Breakfast and Dinner was Buffet style and you get 90 minutes to eat. But no one controlls if you come to your designated time or stay longer.

Stayed in December 2024

No shuttle from the station, so you have to either pay for a taxi or walk, which is not the worst as it is not terribly far, but can be a little difficult with luggage. If you are not used to sleeping on Futon bedding, it can be a little uncomfortable, but that is a problem for me, not for the hotel itself.

The location is excellent, there is a little hidden entry which allows you easy access to the centre of town. There are multiple Onsen Options available to guests. The restaurant is Buffet style, which means that for someone like me, who doesn't like fish, I could eat things I did like with no issues at all, and not having to bother the staff with trying to change my meal options to accommodate. Plus the food was all delicious. The staff were all very lovely, and very friendly, they spoke basic English, but did so very well.

Stayed in November 2024

While they warn you that the floors in the public baths are slippery, they could have at least put some sort of rubber mat down on the inside entry of the bath. I fell and hit my arm pretty good leading to swelling and bruises later. Also, the elevator doors closed way too quickly without any sort of protective measure. Three of us got into the elevator with one pulling her suitcase in when the doors closed on her. She had to tug to get the suitcase in as doors did not reopen when it hit her bag. The doors closes in matter of seconds.

The location was good with the shortcut to the Yubatake. The food selections at the dinner and breakfast buffets were plentiful and a wide variety of foods. Nice selection of yukatas in the lobby to choose from as well as bath amenities.

Stayed in December 2024

None

Great meals breakfast & dinner provided (half board) Short walk to center through short cut Room is big come with heater & bathroom With both indoor & outdoor Onsen With free parking

Stayed in November 2024

The room was warm and there was no active climate control that we're so used to in Japan. When we opened the windows and either had food smells from the kitchen below us or very strong sulfur smell during the night.

Breakfast and Dinner Buffets were excellent, some of the best we've seen in Japan. The Yaki Manju soft serve ice cream is not to be missed. Having the option of 3 different baths was very nice, the lowest one was the best. The room was very basic and probably the most sterile Japanese style room we've seen, but the futons were comfortable. The access to the main part of town was very nice either through the hotel passage or from the street.

Stayed in November 2024

Room is a little sparse.

Great buffett spread Great location

Stayed in November 2024

Good location short walking distance to attractions

Stayed in November 2024

Onsen was a little small and old. Had to park in another carpark far away as the immediate carpark was full.

Buffet breakfast and dinner were exceptional.

Stayed in November 2024

It could be more clean.

Onsen and buffet line. There is a shortcut walkway to Yubatake by backdoor with passcode.

Stayed in October 2024

- room design makes it difficult to place luggages for a family of 4 - toilet is very small - the link way to the Annex building is leaking at some area, and we were exposed to some rain. The floor of the link way is very rough and uneven, hence pushing our luggages was challenging.

- short cut to main street - buffet dinner and breakfast are delicious

Stayed in November 2024

There are mosquitoes. The futons are a bit too thin for heavier people. The lifts are very small and slow, Moving your luggage out during check in and out will need patience.

There are 3 onsens and we can use the onsens of 2 sister hotels. Yubatake is just behind the hotel. Food spread is wide and quality is good. Staff is very friendly and helpful. The futon are already spread out when we check in. We took the National route 292 to the hotel and the view is spectacular in autumn.

Stayed in October 2024

Smell from cooking

Good dinner Good onsen

Stayed in October 2024

I drove and only booked hotels with parking. I was disappointed to find out I couldn't park infront of hotel but the parking space is an easy minute walk

Checkin/out was easy. Brekkie and dinner was included and great variety. Although tatted, they offered stickers to cover which allowed me to use the onsen. They have four in the building indoor and outdoor as well as a bus service to 2 other onsens. Yubatake is a 3 minute walk

Stayed in September 2024

Nothing really.

Onsens were good, bed was comfortable, food was good but not great, room was mostly quiet.

Stayed in September 2024