Reviews of Green Rich Hotel Matsue Station Across - Artificial hot spring Futamata Yunohana This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
690-0003 Shimane, Matsue, Asahimachi 589-1, Japan
#10 of 32 hotels in Matsue
Guests' ChoiceReview Score
Based on 258 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
8.4
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Facilities
8.6
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Staff
8.5
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Value for money
8.0
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Free Wifi
8.5
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Reviewed: March 22, 2025
Helmut
Germany1 review9.0“except for the check-in procedure everything met my expectations”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
The check-in was not handled in a competent way by the staff
Breakfast was fine
Stayed in March 2025
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Reviewed: March 15, 2025
Cheryl
Australia59 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Universal Single Room - Non-Smoking
- • Stayed 2 nights
Good location near station lots of little restaurants around comfortable room
Stayed in March 2025
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Reviewed: March 12, 2025
Steve
Australia18 Reviews9.0“A couple of days in Matsue”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing - all good.
Location was great - directly opposite the station and 25 minutes walk to castle and Samari district.
Stayed in March 2025
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Reviewed: February 5, 2025
Pei
Malaysia6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It's an excellent location for families with kids, as it is located just right opposite the JR Matsue Station. There are restaurants, souvenir shops, 7-11 convenient shop and a small shopping mall attached to the train station, there's a cozy restaurant just right beside the hotel when the weather gets wet. The bed is comfortable, there's a mini fridge and kettle in the room. There are coin slot washing machines though the rate is slightly higher; There is an artificial hot spring too.
Stayed in February 2025
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Reviewed: January 27, 2025
Anthony
United Kingdom23 Reviews2 helpful votes9.0“An enjobable stay.”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast room was overcrowded at times.
Conveniently situated. Friendly, efficient staff. Comfortable room. Great onsen
Stayed in January 2025
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Reviewed: January 18, 2025
Stephanie
United Kingdom32 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
The hot baths
Stayed in December 2024
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Reviewed: December 28, 2024
Shinya
Japan82 Reviews7 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Clean and comfortable
Stayed in December 2024
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Reviewed: November 19, 2024
Chun
Hong Kong1 review9.0“Basic room but with basically everything you need.”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The location is great. Just few minutes from the train station.
Stayed in November 2024
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Reviewed: November 18, 2024
Jung
South Korea42 Reviews7.0“Breakfast and loction is very nice. But there was musty smell in the room”- • Leisure trip
- • Couple
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Extremely expensive coin laundry. It was the most expensive laundry we did in Japan. Dryer was very weak, we had to run dryer several times. The was a strange odour of mold in the room, maybe from the air conditioner.
The location is very nice, just 2 minutes walk from station. Breakfast was Japanese style and was delicious.
Stayed in November 2024
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Reviewed: November 5, 2024
Belinda
Australia11 Reviews2 helpful votes8.0“Comfortable and convenient.”- • Leisure trip
- • Couple
- • Premium Room with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Bed was up against wall.
Comfortable bed. Great location very close to station. Find the lift or escalator right beside the tourist information centre north exit D. Go down and then through the tunnel. The hotel is on your left when you look at station. Close to restaurants and convenience store.
Stayed in November 2024
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Reviewed: October 31, 2024
David
United States89 Reviews21 helpful votes8.0“Unbeatable location and good value for the money.”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Too hot. You can open the window to get cool air, but then there is noise (bring earplugs for sleeping) as well as bugs coming in. No top sheet, only a thick comforter, which also makes it hot. The breakfast space is poorly laid out, making it very congested when you are trying to fill your plate; if you can, wait till 8:30 or 9:00 to go and it’s much better. The room was a bit dusty.
Great location right across from the train station (walk through the underground passage to exit D) and only a 10 min. walk from huge Aeon supermarket. Spacious room with lots of lighting options and lots of electrical outlets (2 on bed, 4 on desk). From the 10th floor I had a nice view of the city. Good breakfast (6:30 to 10:00) and good coffee and green tea amenities. 4 coat hangers.
Stayed in October 2024
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Reviewed: October 30, 2024
Yu
Singapore32 Reviews1 helpful vote8.0“Bigger than average, great location, dryers don’t work well”- • Leisure trip
- • Group
- • Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There are three separate washers and dryers each which is good, but the dryers don’t work well at all. Our clothes were barely warm after a one hour spin in the dryer and we were quite sure we were well below the maximum load. Tons of lint flew out as well when we opened it after the cycle. At 200yen per 30min, not sure if it’s worth the money at all; they could use a refresh on the dryers
Room was bigger than average Japanese hotels and you can help yourself to additional pillows and amenities if required. Love that they have long pillows which acted as bolsters for us! Location is just across from the station which is great for fast traveling. Also appreciated the staff’s assistance with sending some of our stuff to our last stop in Osaka despite the language barrier.
Stayed in October 2024
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Reviewed: October 25, 2024
Hui
Singapore17 Reviews1 helpful vote9.0“Clean and spacious room but confusing parking instructions”- • Leisure trip
- • Couple
- • Single Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Parking instructions from staff can be very confusing as there were 3 parking locations recommended, one of them is always full while the other is closed for construction works.
The room is spacious and clean. Location is very convenient.
Stayed in October 2024
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Reviewed: October 14, 2024
João
Germany7 Reviews9.0“Excellent place to stay when visiting Matsue!”- • Business trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 5 nights
The breakfast was excellent! Very friendly personnel!
Stayed in September 2024
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Reviewed: October 11, 2024
Clover
Philippines3 Reviews9.0“The hotel is great and the staff are friendly and accomodating.”- • Leisure trip
- • Group
- • Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It is near the train station
Stayed in September 2024
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Reviewed: October 10, 2024
Merrilyn
Australia45 Reviews9 helpful votes8.0“Location Great, otherwise Just your average hotel.”- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It’s a bit tired and needs a refresh. The beds are a bit hard. First time I have woken up with a bad back in Japan.
Location near the Station is great. The Twin rooms are spacious and worth a little extra money.
Stayed in October 2024
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Reviewed: October 9, 2024
Sofia
France1 review9.0“I really recommend this establishment (and the staff is really awesome).”- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
There is no laundry service (but there are coin operated washing machines). I just think it is a bit more time consuming to clean your clothes yourself (I’d rather have them cleaned and then delivered in my room) but still, you can wash your clothes ! So it’s not THAT bad.
The hotel is extremely close to the station, which is very practical. Also, the rooms are very clean, spacious (which is rare in Japan) and the showers are oh so nice.
Stayed in October 2024
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Reviewed: October 7, 2024
Steven
United States14 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Staff at checkin were a bit unfriendly. Laundry charges were high relative to like hotels.
Well located so didn't have to deal with much rain.
Stayed in October 2024
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Reviewed: October 3, 2024
Helen
Australia6 Reviews9.0“friendly staff , great location and great facilities”- • Leisure trip
- • Couple
- • Single Room - Non-Smoking
- • Stayed 2 nights
great location close the station , easy safe walk to the station
Stayed in October 2024
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Reviewed: October 2, 2024
Haim
Australia19 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Single Room - Non-Smoking
- • Stayed 1 night
2 person's bedroom was quite small, meaning the bed was backed against the wall & into a corner- making getting in & out of the bed very awkward for one of the occupants.
Excellent location, comfortable room/ bathroom & good breakfast. Having a Coin Laundry facility at the hotel was very convenient.
Stayed in October 2024
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Reviewed: October 2, 2024
Stephen
Belgium89 Reviews15 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great location. Across the station. Nice room
Stayed in October 2024
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Reviewed: September 30, 2024
Nicole
Taiwan2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Premium Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
Location is good, very close to Matsue station, however, staffs don't speak English. Breakfast is ok. Room size is good and we have massage chair which is very helpful after a long day walking tour.
Stayed in September 2024
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Reviewed: September 27, 2024
June
Japan14 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Not something we didn't like, but we had to park at a nearby parking facility (Times parking). This was not informed on the website, so we had to run into the hotel and ask before parking. It would be nice if this was informed earlier.
We had a nice stay here for one night. The double bed was a little bit small (typically Japanese), but still comfortable. The room had good space, and the hotel was clean. Breakfast was ok.
Stayed in September 2024
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Reviewed: September 25, 2024
Ju
Taiwan6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the blanket on the bed is red and one side of the wall paper is red, the color which is not conformable color for me.
the hotel is right across the train station. this location is very good. The single room size is good enough. It is not too samll. The toilet is good as it can be flushed automatically. Breakfast is served with expense of 1500 yen.
Stayed in September 2024
