351-0114 Saitama, Wako, Honcho 4-7, Japan
#1 of 3 hotels in Wako
Guests' ChoiceBased on 398 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.9
Facilities
9.2
Staff
9.3
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 6 April 2025
Delia
Australiastaff are friendly, and the location is perfect. the only thing I've noticed was the breakfast. you should have a variety of menus, not all guests eat Japanese food. thanks
Stayed in April 2025
Reviewed: 27 March 2025
Newsom
United StatesVery clean, quiet, excellent location
Stayed in March 2025
Reviewed: 20 March 2025
Bernhard
New Zealandpublic bath would be nice (but that would be pushing it, for that price :-)); double bed could be accessible from two sides instead of one
very quiet hotel/room, had all we needed incl bath tub, room was big enough, great location, shops and restaurants in building, fantastic bakery/cafe downstairs (R Baker), well connected to central and west Tokyo by public transport, direct bus connection to Haneda
Stayed in March 2025
Reviewed: 15 March 2025
Jan-philipp
GermanyThe bed was much too hard maybe only our preference.
A bit far from Tokyo Maine city. But close to Ikebukuro and Shinjuku. Easy to get in the subway! Every day we got clean towels and a fresh made bed! Room was small as expected, but at least you could store your luggage under the bed and under the couch.
Stayed in March 2025
Reviewed: 24 February 2025
Aleksei
SerbiaQuite a big room(for japaneese standards, of course). Nice control panel for lighting and AC inside the room. Nice laundry, coffee machine. Great location, with good view and, somehow, its quiet!
Stayed in February 2025
Reviewed: 14 January 2025
Daniel
PolandThe room, friendly Staff , breakfast included, sleeping robe for guest
Stayed in January 2025
Reviewed: 13 January 2025
Silvia
United StatesBreakfast might get a bit redundant if you stay several days. The elevator connecting the hotel to the ground floor can be slow. The toilet paper is probably one nanometer thick. The dryer in the washing machine took three separate runs to fully dry my clothing, requiring me to go to the dryer three times. I wish they had an extended dry option so I could just let it dry completely without restarting it.
Large bed, large bathroom, largest hotel bathtub I’ve seen. They have a tablet to control lights, the A/C, and an alarm. Everything is new and clean. Great customer service. Free coffee provided in the lobby. It was very affordable - $67 USD or 10,000円 for two people per night including breakfast. So worth it and I miss it. I would stay again if I could.
Stayed in January 2025
Reviewed: 8 January 2025
Ivan
United StatesNavigating teh floors may be a little confusing.
Excellent hotel near the train station. Good breakfast.
Stayed in October 2024
Reviewed: 6 January 2025
Sinna
AustraliaN/A
Close and friendly
Stayed in January 2025
Reviewed: 4 January 2025
Alegre
United StatesAdditional washing machines, maybe.
Everything in this hotel is great—the location, cleanliness, accommodating staff, and reasonable price. Highly recommended.
Stayed in January 2025
Reviewed: 2 January 2025
Syu
AustraliaJust above the train station, so very convenient. Good Japanese style breakfast. Clean, tidy, well equipped.
Stayed in January 2025
Reviewed: 1 January 2025
Jennifer
United StatesI liked it all. Maybe more washer and dryers.
We like that is one train stop from our grandchildren. The hotel is so convenience as it’s in the station. Love The washer dryer combo
Stayed in December 2024
Reviewed: 29 December 2024
Christopher
United StatesStaff was so helpful with luggage delivery before we got there. Very prompt with responding to my questions. Room was clean and comfortable. Front desk helped us send our bags to our next hotel as well.
Stayed in December 2024
Reviewed: 28 December 2024
Kunio
United StatesOnly one elevator to front desk and bit confusing.
Very close to transportation and department stores. Roomy and good breakfast.
Stayed in December 2024
Reviewed: 5 December 2024
Christine
United StatesBreakfast options is limited.
Breakfast was just ok. I hope in the future they will have more food option for the main course. Staff was friendly and the property was so clean.
Stayed in November 2024
Reviewed: 24 November 2024
Janice
United Statescomfortable, clean, courteous staff, great location
Stayed in November 2024
Reviewed: 22 November 2024
Anne
GermanyIf there is one thing I wish were different in this hotel then it's the fact that the windows cannot be opened.
I have stayed here a few times now and I really like this hotel. It's clean, the rooms are decently sized, and the beds are comfortable. It's right next to the station and about 15 minutes by train to Ikebukuro.
Stayed in November 2024
Reviewed: 16 November 2024
Ana_
ChileThere are only 2 washing machines so I had to wait to do laundry
The staff was very nice and helpful. The location is outside of Tokyo but when sighseeing you're going to be traveling a lot anyways so it wasn't s issue beside there were many stores downstairs open 24/7
Stayed in November 2024
Reviewed: 13 November 2024
Dylan
CanadaI personally didn’t dislike anything about this property; however, if you’re someone that wants to be very close to central Tokyo, this hotel is about a 40 minute subway ride to the city. I chose it because I wanted to stay somewhere a little quieter. This of course is a personal choice and nothing against the hotel in the slightest.
The property was clean and easy to find. It’s attached to the subway, which is convenient, as well as a supermarket and bakery, which are both delicious options. There’s a pharmacy across the path and a Family Mart on the way to the subway. The room itself was small, as standard in Japan; however, the pressure in the shower is probably some of the best pressure I’ve ever had in any hotel. I felt safe and the hotel staff was friendly.
Stayed in November 2024
Reviewed: 11 November 2024
Lucy
United KingdomNo comment
1 minute from train station. Lovely room with great facilities. Shops nearby. 30 minutes into centre of Tokyo, really simple to get to and from there. Friendly helpful staff. Was able to drop bag off in the morning so wasn’t carrying it around all day until check in.
Stayed in November 2024
Reviewed: 10 November 2024
Aybuke
United KingdomLocation is quite far out of central Tokyo but works ok as it’s at a train station.
Nice hotel, nice rooms and view and free coffee.
Stayed in November 2024
Reviewed: 1 November 2024
Ani
CanadaThe breakfast could have more options or changing menu for the main course. The buffet is located on another for which one has to use two elevators. The space outside the elevator on my floor had a window which was usually locked, so no natural light in the corridor :(
Nice room for a few nights' stay! The breakfast was fine. Liked the free coffee machine near the reception. The reception was usually manned with courteous staff, which helped quite a lot. They also provide a Tokyo subway day pass for a fee to the hotel guests, which I though was pretty cool.
Stayed in October 2024
Reviewed: 30 October 2024
岱穎
TaiwanMost of the time you have to wait for the laundry machine
Great location, very clean room, helpful staff 👍
Stayed in October 2024
Reviewed: 30 October 2024
Jennifer
United StatesI liked everything
Everything
Stayed in October 2024
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