The elevator doesn't go from the station to the hotel, but you have to exit wakoshi station and then turn left and then walk a bit then turn left and take elevator to lobby on 4th floor and then take a different elevator to floors 5-7. It would have been nice to be able to access from the same elevator or access from within station perhaps.

Exceptional service and amenities! This place changed bedding, towels, trash, and vacuumed your rooms daily. They also offer free bathrobes which are also changed daily for you. 2 free water bottles and a pen are also replenished daily as well. Yes that's right, daily. In the USA you'd be looking at paying $150+ for these services.

Stayed in March 2024

The room was a very tight squeeze. The washer/dryer was convenient, but didn’t get our clothes dry.

The hotel was right over the train station, but we weren’t kept up by any sounds. The staff was very friendly and helpful.

Stayed in February 2024

Small rooms but well organized. Includes space under the bad for luggage

Location, clean , convenient to see family

Stayed in February 2024

Excellent Location, just walk 1 minute walk from station to hotel, All staff very helpfull n friendly, Favorit hotel for our family, very recommended 👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Stayed in February 2024

The hotel is brand new well maintained with nice common area. The staff was very polite and service provided is efficient. The location of hotel is just above the Wakoshi train station. Connection to Tokyo from here is perfect and takes about 15 min to reach city center with Japan rail line. There are range of breakfast, lunch and dinner option available around. For business of leisure trip I highly suggest to visit the site.

Stayed in November 2023

The easy access for train and cab.

Stayed in January 2024

everything doing excllent

Stayed in January 2024

Bed is too hard

Good clean room and bathtub

Stayed in January 2024

Hard bed Kinda small room for the price

Good View Close to train station Good ambiance Good breakfast

Stayed in October 2023

Location and Cleanliness

Stayed in January 2024

nothing

New and clean. A lot of place to eat around the hotel. Free coffee at the lobby.

Stayed in December 2023

Room a bit small

Location

Stayed in December 2023

Only one drawback is distance from city center. It takes 30-1 hour by metro.

The hotel is super good. Comfy, enough space, clean. They take care every day so it's nice to come back to the tody place. Station is very close, a lot of important stores around

Stayed in December 2023

2 washing machines are not enough. We have to stay till midnight to wait for clothes to dry. Hotel rooms are a bit small but not for bath room. Housekeeping do a good job in cleaning the rooms during our stay.

The hotel is right next to the Wakoshi subway station and walkable to supermarket, Family Mart, Lawson, restaurants and shops. Staff at reception is so helpful to confirm and arrange on our behalf with the train company to send back a lost bag from Hokkaido. Very helpful and friendly.

Stayed in December 2023

None

Location location location. Great facilities and very clean. Affordability.

Stayed in December 2023

Staff greeted a fellow Japanese but ignored my presence.

Location, modern rooms and facilities

Stayed in October 2023

Clean and comfortable room. Excellent shower. Queen size bed was wonderful and much appreciated. Pajamas were perfect. There’s a grocery store across the station that had more selection than the one in the station. Bakery below has delicious coffee and pastries. The salad looked good too. The Uniqlo below the hotel was a nice surprise. Short ride to visit Kawagoe. Be sure to get the all day bus ticket from the information booth in the station for 400¥.

Stayed in November 2023

- The hotel is a bit far from Tokyo, it takes over 50 min to go to the main tourist attractions. Subway is almost always crowded so you'll most likely have to stand for over an hour, which can be tough. - The room size is quite small, if you have a large bag you can only open it in the hall. If your bag is larger than the standard size, that might even be difficult. I personally didn't like breakfast. You'll be given tickets for the café on the third floor, which only serves 4 pre-set traditional Japanese menus. There are no continental or sweet options available. Only a main dish, rice, pickled vegetables ..

- The hotel was very clean - The WiFi speed was good - The rooms are cleaned everyday. - The hotel is located right above the Wakoshi station. - Despite being above a train station, it is very quiet. - The area is quite nice with many convenience stores, shops and restaurants around. - Free coffee is available near the reception. - In each floor, there is a small room where you can find a microwave, an ice machine and drinks distributor.

Stayed in October 2023

The room is very little, there is no wardrobe at all (or other storage space), so it's not very practical for long-term stay. Also it's quite hard to stay here with a baby, because there is no space to move around..

Very clean, nice and quite

Stayed in November 2023

Miso soup lacks flavor.

Good location next to train dt

Stayed in November 2023

Japanese style breakfast. The same choices everyday. Wish for more variety for the breakfast.

The room is small but it is clean and comfortable. Direct line to ikebukero, shibuya and shinjuku. The bakery downstairs definitely a bonus point for the hotel.

Stayed in October 2023

The room is clean and comfortable!

Stayed in October 2023

The pillows, too thin

Good location to explore tokyo, eventhough it's located in Saitama; you can get on a express train to Shibuya and arrive within 30 minutes

Stayed in October 2023

Nothing

Super Convenient everything you need is already around the area supermarket, drugstore, family mart, coffee shop and restaurants . Also the train station is in the same building. Don’t worry you can’t hear the the train in the hotel.About transpo train to tokyo is accessible Wakoshi station to ikebukuro is like less than 20 minutes. And this train is also one train ride to shibuya and yokohama just make sure you ride the train go to motomachi chukagai.

Stayed in October 2023

It’s near by the station And really modern,spacious room I think it’s gonna be a narrow room for 4 people but definitely it was really comfortable for us to sleep Highly recommended 👍

Stayed in October 2023