The location was ideal. About 7 min walk from bus/train station. The breakfast was decent to start off day. Japanese style breakfast. They had bikes to rent for free and the private onsens were great. The rooms are nice with a table to sit at. A lot of light comes in room from lamps outside, but I wore my eye covers and had no problem.

Stayed in March 2025

The heating in the changing room of the onsen (even the indoor ones) did not work and it was extremely uncomfortable to have to change in the cold before and after enjoying the onsen.

Beautiful old house and very friendly staff and animals.

Stayed in March 2025

Quaint little complex within an easy walk of the busy town centre. The private onsen was amazing!

Stayed in March 2025

Heating difficult to control, either too cold or too hot on a cold winters day. All in all a bit pricy

Very friendly staff, great onsen, great rooms

Stayed in March 2025

The private hot spring is just amazing! I enjoyed it very much. The cats and dogs are adorable as well. On the day checking out I have to find a place to work. The staff kindly let me to work at the lobby until 3 pm. Thank them for the flexibility.

Stayed in February 2025

Hard pillow and no communal Onsen .

Comfortable rooms and baths. Nice gardens and pets.

Stayed in March 2025

Nil

Wonderfully friendly staff and beautifully arranged rooms. The ryokan offers five beautiful private onsens, with availability easily checked online. A charming surprise—we opened our door to welcome a cat visiting our room at night. It curled up with us and slept beside us—absolutely adorable! We also had the pleasure of interacting with Akari, the Golden Retriever—so gentle and sweet!

Stayed in February 2025

toilet room is a little bit small

Nice place, clean room, great breakfast and Dinner, comfortable Onsen, free parking

Stayed in January 2025

The food wasn’t as great as I expected.

Not too far from the station. Can manage to walk.

Stayed in December 2024

Location was a bit far from Yufuin station by walk but approachable

The hotel was so cute with japanese style decorations Staff was helpful and spoke good english Akari san, the god and Tami’s family the cats are soooooooo cute and service mind Private onsen was great, you can scan to check if they’re vacant or not Dinner and breakfast is fascinating too and there are many kinds of drinks provided, free of charge

Stayed in November 2024

No.

Convenient location for spa relaxation within the hotel area, with 5 hot springs provided around the clock. Instant availability of the hot springs could be checked by QR code.

Stayed in November 2024

We’ll start with the not so ideal issues (largely due to preferences) with this hotel. Firstly, shower cubicles in the room was too small and toilet is a little cold when in use. The indoor onsen was a little dark and frankly, one is not sure if the place was cleaned properly because it was really dim. It’s also a bit far from the Main Street attraction but for this we are ok, we like to walk and explore.

Paid dinner that came with the stay was fantastic. More so if you stayed 2 nights to enjoy grilled wagyu on the 2nd night. The house pets were lovely and if you enjoy domestic pets this is surely a small little paradise for you. Surroundings~wise Lamp’s design revolves around a central courtyard garden. It’s beautiful and relatively tranquil, perfect for a quiet getaway. Lastly, staff are all great with foreigners. I think many of the staff and foreigners themselves and seem to have little issues communicating in English. All were friendly and really helpful. There’s a Lawson right beside the property and perfect for stocking your drinks and snacks. All-in-all, great to come back again.

Stayed in November 2024

Enjoyed the private onsen and delicious dinner and breakfast that were included. Having furry friends on site was a plus.

Stayed in November 2024

Just a small one - it would have been good to tell us in person when we checked in that we must be on time for dinner. We were too excited to explore the area so we didn't read the pamphlet properly and were late for dinner. We felt terrible about it 😭. Very tiny, otherwise our stay was wonderful!

We loved the variety of onsens (and the provided robes and traditional shoes). Also loved the fact that we could borrow bicycles to cycle around the area for free! It was a nice way to explore the area. The food was also super delicious 🤤 When we checked out we were able to keep our bags at the reception so we could explore the area during the day without carrying around all our bags which really made it a good check out experience! Of course we also loved the cats and dog on the premises <3

Stayed in October 2024

The only thing I did not love is that the walls seem pretty thin so I could hear the noises coming from room next to mine but I am assuming it is due to the ryokan thin materials so difficult to find great isolations unless you go to a new soulless hotel.

The staff was really nice and attentive The location was super pretty The rooms were spacious The private onsens are really nice

Stayed in October 2024

I do not have any problems at all while I was staying but it is a reminder for all guests to keep the atmosphere peaceful. The whole compound of this hotel is not too big and each room is attached to another room with not too thick wall.

I love the location is great. Off from the main walking street for a bit and there are convenient store around. The room is quite spacious and the bed is comfortable. It was early autumn and the weather is so nice. I was staying for only 1 night so I used only one outdoor onsen. It was so relaxing, Love it :-) The cats are awesome. I can just hang around with the bigger one on the garden forever, so peaceful.

Stayed in September 2024

Our luggage are unable to send from Yufuin train station to hotel, you have to take your luggage by yourself. The dinner and breakfast they provide are delicious but no vegan options.

The staff are very nice and friendly. The outdoor hot springs are also great. Those cats at hotel are so cute !!!

Stayed in October 2024

My main issue was the windows… there were no blinds to block out light, just the cream colored thick parchment was not enough for me to have good sleep. Also, the sink area is rather small and not very convenient. The outdoor onsen baths were a bit too dimly lit probably to not attract bugs but I felt it was too dark and so guests couldn’t see instructions on the wall to not unplug the personal onsen baths… this should’ve also been explained at check in. They have 5 onsen baths that guests can use in private, but when I went into the one closest to my room, I found the onsen bath water level to be about 30%, which meant someone maybe not very used to onsen unplugging the stopper after their soak. I waited for another bath and luckily that was full as it should’ve Been.

Location is close to the train station. I love that it is pet friendly and the cats are so friendly I want to take them home. The golden retriever is so cute too and of course the beagle puppy is cuteness overload. The garden is also nice. The bed is good size and the room setup is nice too.

Stayed in September 2024

environment,onsen,stuff,food,location

excellent services, friendly stuff

Stayed in August 2024

The room is a bit old but well maintained. Bed is a bit too hard for our liking.

Lovely place with really nice onsen. The onsen system is great and my family enjoyed very much. We spend 2 nights there and had the different dinner. Servicing is generous for the bbq and the kids enjoy making their own temaki :) Thanks for the great stay

Stayed in June 2024

The front desk is closed from noon to 2pm. Though they did give you a number to call in case of emergencies.

Easy to walk there from the train station and to other main attractions. Quiet but wonder if it is because I went during an off peak season. Loved the cosy compact well landscaped surroundings. Staff were friendly. Having the property’s pets around really made it special. I like that the onsen baths were private and that there is an app to check availability. The dinner was good but do note if you want a Kaiseki dinner, they don’t serve it here. When they found it was my birthday they offered me a nice slice of cake during dinner, so sweet of them. During check out they offered a parting gift of Japanese snacks which left a great impression.

Stayed in July 2024

Room space is limited

Cozy place

Stayed in June 2024

Need some walk and unfortunately, cannot hire taxi under heavy rain storm in Yufuin. Breakfast set is too full. Could save some food waste by serving in buffet style so people just pick up only those they want.

Lovely pets around. Nosey dog and arrogant cats around. Cat meow for entering my room to inspect its sovereign place. So cute. Convenience shop next door and a number bikes for free use.

Stayed in July 2024

Slightly out of town but not far to walk overall

Food was amazing, the gardens were very relaxing and the range of onsens was great

Stayed in May 2024