no

the Jsoabwse style breakfast is good.

Stayed in March 2023

The beds are a tad too hard for our liking, but I understand thats personal preference

The onsen experience was absolutely fantastic! We never had to wait for one of the baths to be available and the system to check worked perfectly

Stayed in March 2023

private Osen is excellent, will come again

Stayed in February 2023

Excellent service, facilities, everything! Cats were so cute! Free bike rental was great too

Stayed in March 2023

The pillow is a bit hard.

The foot bath and hot spring facility, the cats were so cute.

Stayed in March 2023

the room wall is so thin tgat you can hear all the noise. Breakfast and dinner coukd be better thsn this.

garden

Stayed in January 2023

small room, not much service provided.

Japanese style hostel, 4 indoor, 2 outdoor private onsen with QR code to check the vacancy. Breakfast is good. The lobby is comfortable to make dinner in the open kitchen.

Stayed in December 2022

The service level was under my expectation. I had to prepare my futon bed by myself.

Stayed in December 2022

big room with selectable private hot spring baht

Stayed in December 2022

Bathroom is most smallest Maid should clean up the room everyday

Private onsen is wonderful Room is a big size

Stayed in December 2022

Minor thing. No choice for breakfast.

Good location, nice staff, private onsen was superb.

Stayed in November 2022

cute cats and there were 5 onsen available all night

Stayed in December 2022

very kind staff,nice onzen

Stayed in December 2022

no

cat

Stayed in November 2022

The bed was super hard. (I usually prefer a hard bed)

Was a bit smaller than expected but still beautiful and a lovely relaxing stay. Close to everything and the private onsens were worth the trip.

Stayed in May 2022

The room was lacking 1 set of towels. And the floor felt grainy and un swept. Did not feel cleaned.

The staff were friendly.

Stayed in March 2025

No tea bag inside the room as well as in reception All paper cups, not evironmental friendly No hot spring egg but it is advertised in the poster, ? treating

Location

Stayed in November 2024

Facilities don’t feel clean . Food is lousy . We cancelled the food for the rest of our stays . Onsen facilities are not very appealing at all . Not well lighted and very limited bathing facilities. The light sensors in the room are not practical at all . Bathing area is just next to the Onsen which means bath water just flows back . All onsens are private and on first come first serve . I paid usd500 per night so it’s Not worth at all . Staff also not welcoming at all . Unlike other previous Ryokans which were more welcoming at similar rates . Only positive is that bathroom is quite new and well designed .

Only location which is near town

Stayed in November 2024

Onsen baths were really good. But they would benefit from having a roster system for people to pre book and be time limited to 45mins. Otherwise it’s a free for all.

Room facility was very good, benefiting from being a new build with very good quality fittings and furnishings.

Stayed in November 2024

The room is not comfortable and washroom is tiny. Make up room service is terrible.

The outdoor garden and reception areas are nice. Hot spring is convenient.

Stayed in July 2024

Everything was decent, price was not, tailored for foreigners which isnt a bad thing, but don't expect a true ryokan in that sense. Most of the baths were adequate if not atmospheric. Restaurant and food is extremely overpriced for what you get, just my opinion compared to other ryokans around Kyushu, maybe yufuin has run its course in terms of value for money.

Dogs and cats were really nice, staff was quite friendly.

Stayed in February 2024

The hotel says they provide breakfast and dinner in the price of the room. This was extremely disappointing. They basically give you ingredients for dinner and you cook yourself. Breakfast was very disappointing. The food is on the table when you arrive because they lay out all the food an hour before you arrive, just sits on the table. When they bring out hot food, its not hot. I was expecting a much more radiational Japanese experience. The hotel is run by non- Japanese, very disappointing staff and service.

The room and onsen are ok. The location is a short walk to centre of town.

Stayed in March 2024

A lot of cats, especially at the reception/pantry. The food served is below expectation.

Stayed in March 2024

The beds were TERRIBLE, it was like sleeping on a hard board with springs poking into you (they seem to have made a cursory attempt to address this with a mattress topper but that doesn't appear to make much difference), a futon on the floor would have been orders of magnitude more comfortable to me. (I believe they may have tatami and futon in the main building so I'd recommend that over the annexes) The meal options were not clearly explained which lead to some confusion around dinner (if you're only staying one night and don't eat seafood, you're best to go elsewhere for dinner) Rice was not provided with dinner unless requested.

Five onsen baths on site, all night access, only went to three in our time but all were quite nice. Resident cats and dog. Free non-alcoholic drinks available from reception 24 hours. Staff were generally helpful. The meat for the Sukiyaki course dinner was good quality.

Stayed in January 2024

well, the room that I got allocated was a bit weird, the TV hangs at the corner of the room and indeed there is a wall kind of in the middle of room and such wall blocking the view from one of the beds. the worst part is, the temperature of the in room bathroom/toilet is somehow 3 to 4 degrees lower than the room, could like a freezer in winter. also I stayed in one of the three rooms in the main building, these three rooms are so packed in one of the corners of the main building, the corridor is so narrow, would say a big guy would have promblem in getting through and if your neighbors make some noise at night, you could hear it loud and clear. overall, unless people really like to stay near Yufuin but could not find a place, would not recommend this place.

the lovely cats

Stayed in March 2023