A good basis to explore and enjoy Arima Onsen. A small hotel located in the heart of the town with friendly service.

Stayed in March 2025

Great staff, the lady that served us was super helpful . Room was very clean and comfortable

Stayed in January 2025

Not as easy to reach if you push your luggage via public transport

Clean. Very well kept. Excellent rooms

Stayed in December 2024

The Quadruple room should be good for two adults with two kids, but was a tight squeeze for 4 adults.

Very good central location! But need to access via a couple flights of stairs from the bus station, so don’t pack too much stuff!

Stayed in January 2025

It does not have any car park lot for hotel guests so it is inconvenient.

They provided yukata too. They have a bathtub for us which was great. Unfortunately we only stay 1 night so we hardly have time to enjoy the bathtub. I was great to have 2x single bed, proper bed.

Stayed in December 2024

Lovely place with great location in Arima. Very friendly host.

Stayed in December 2024

The beds were not so comfortable and the heating was not adequate.

It is located in on top of a quiet hill which provides much serenity. The staff were very friendly and helpful. The nearby public bath was very easy to get to and we had a good onsen experience there. We left a couple of bags behind and the staff helped us to mail the parcel to our next hotel. They were responsive throughout the process of arranging the delivery.

Stayed in December 2024

The room was overall clean and spacious. Bathroom area was spacious. Not much facilities, just a kettle and toiletries. It was good for one night stay .

Stayed in November 2024

Although the location is not far from the train/bus stations, there are lots of stairs to the to the hotel unless you know the way to navigate around the place. We wish we had known earlier. on the day we arrived, we carried our luggage through all those stairs was no joke, pretty rough. The sink is quite small and didn't have hot water. It was very cold to wash hands and the water splash everywhere. We had to sacrifice one of the towels to dry our hands.

The location is very interesting. It's located right in the middle of the town, so we could get to the main tourist street in a minute. It also took us only 2 minutes to walk to the Gin onsen. The room is spacious. At least we have room to open 2 carry-on luggages without any problem. The room we stayed in included a private bathtub, which is nice for us on the night we arrived that both public bathes are closed. Although the water was just regular hot water. The shower is nice, has good water pressure, and has good quality shampoo conditioner. We arrived late, and the host waited for us to check in. Check-in and check-out process is easy and quick. You can also ask for more towels to go to the public bath.

Stayed in November 2024

Nice place, not on the Main Street and behind shops, initially a little concern with safety, but it turns out ok . They provided a voucher for the public bath which is excellent. We went back to the bath on the next day .

Stayed in November 2024

Owner was so kind. The rooms are beautyful and very spaciuous. A special place to be. Breakfast was amazing. She gifted us with free entry to the Onsen.

Stayed in October 2024

Beds need improvement.

Good location near the Kin no Yu hot spring. Staff were friendly, helpful, eager to communicate and showed effort to speak English. Everything in the room worked properly, sliding door to the patio helped us to have fresh air and our room came with soaking tub.

Stayed in October 2024

It was a little bit of a hassle that the room didn't have a toilet or even a sink, but we managed.

Very cute and quiet place to stay. Very central to Arima, so close to everything. You get free tickets to Gin no yu or Kin no yu onsen, which was a nice surprise! Breakfast was very nice too!

Stayed in August 2024

Nice place with nice view

Stayed in June 2024

Very nice garden and cozy rooms, friendly host who gave useful information.

Stayed in June 2024

There's not much to say although the staff doesn't speak English really well but can we blame them.

The location was near everything we needed , calm and peaceful, clean and comfy.

Stayed in April 2024

Room temperature can be difficult to adjust or maintain, can be cold during cold season

Very close to kin no yu

Stayed in March 2024

Inexperienced but friendly staff. Poor level of English. No cleaning made if you didn’t ask first. Fire exits blocked until notified.

Excellent location. Good sized room for three people.

Stayed in March 2024

1. Initial locating the hotel can be challenging as it up small street slope behind shops. Would help to install small directional signboards along main street to point the direction / position.. or/and at least pre-alert customer the route / landmark upon booking. 2. Room is very cold in end Feb when I visited. Provision of room heater inside the room will help comfort. The AC is not sufficient or not effective in warming . 3. Wifi is not good in my room. Informed the reception but it could not be helped. 4. No private onsen in this hotel. Would be great foreign women visitor / family guest who wants or insist.

Close proximity to Arima Onsen Station , shopping & dinning areas and spa

Stayed in March 2024

Excellent location to use the public onsens and wander around the town. We preferred this type set-up than a half board at one of the hotels with a private onsen. Lovely helpful lady on the hotel reception advised us which onsens were open when - times on the internet in English were incorrect. Also gave us free vouchers each day to use an onsen. We saw others had commented it was hard to find but we found it just fine - 10 mins from station - using google maps.

Stayed in November 2023

The following are nitpicks: I don't disagree with some reviews that the breakfast was certainly adjusted to Chinese tourists palates instead of a true Japanese breakfast (we were served Jyuk/Congee instead of rice, for example). However the breakfast was incredibly filling and delicious. It's also a bit of a hike to get to so be prepared for that.

The entire stay was wonderful and quite affordable for a ryokan that includes two meals. There was a small misunderstanding with dinner so everyone ended up with vegetarian meals but it was so delicious. The little garden out front was well maintained and beautiful. We were right next to a small temple where you can see the steam coming off of the spring water rising. Our rooms were actually really big and we each had private baths but didn't use them. We were each provided with a ticket with the booking for one of the two bath houses in town.

Stayed in October 2023

A bit challenging to reach the hotel with big luggage.

Very pleasant environment, beautiful garden within the hotel. Good place to stay and relax.

Stayed in September 2023

Super quiet and hidden away.

Stayed in September 2023

The room was immaculate and the breakfast included was delicious. The innkeeper and his wife were in red warm and welcoming and I cannot say enough about their hospitality. Highly recommend for a more intimate ryokan experience than the bigger ryokans nearby.

Stayed in May 2023