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Reviews of HELIO HOSTEL SAPPORO 2 stars

060-0062 Hokkaido, Sapporo, Chuo-ku, Minami 2-jo, Nishi 5-chome 26-4, Japan

#60 of 203 hotels in Sapporo

Guests' Choice

Review score

Based on 371 hostel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 11 April 2025

    10
    Perfect location and restfull sleep.
    • Leisure trip
    • People with friends
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    The location of the showers is a little annoying but it’s not the worst thing. It’s on the 5th level(if I remember correctly) but it makes sense considering the building isn’t the largest so they can’t fit showers on each floor, it’s just a little annoying if you forget to bring something up you need, like my hair brush.

    The location is amazing, it’s super close to the downtown area but on a smaller side street so you don’t hear traffic. As well the bed is way more comfortable than I was expecting, I was kinda expecting the thin hostel mat you get in Japan pretty often but this one is a mattress so I was extremely happy.

    Stayed in March 2025

  • Reviewed: 10 April 2025

    10
    Overall, a convenient and pleasant place to stay, with good quality and great value for money.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Layout was a little inconvenient Toilet stalls were a little tight to get into No soap at the sinks

    Staff were excellent. Very friendly and helpful. Everything was nice and clean Good temperature inside Beds are comfortable Useful kitchen area with a kettle

    Stayed in April 2025

  • Reviewed: 7 April 2025

    10
    Exceptional service from staff, very clean and convenient. Great value for money!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Only small critiques: The lift space is a little cold and hard (As the floor can be) The layout of the 5th floor, (having to walk past the leisure area to get to the shower area) is a little bit inconvenient. But I suppose it can't be helped.

    Everything is nice and clean and organised. Staff was exceptionally helpful and friendly. Location is great, with a Familymart only a 30 second walk away!

    Stayed in April 2025

  • Reviewed: 5 April 2025

    10
    BANDON
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    The accommodation is accessible to all of Sapporo and most importantly, the staff named Hiroto provides excellent service and can tell you the way, recommend restaurants for you, and consult your problems. The accommodation is clean and the facilities are complete

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    The location is ~10 minutes walk to Sapporo Station. Comfortable bunk bed.
    • Leisure trip
    • Family with young children
    • Single Bed in Female Dormitory Room
    • Stayed 1 night

    I don't like the upper bunk bed, as there is no enough handle to support the climb. The steps to upper bunk is too narrow. (thank you to staff change me to lower bunk). Besides, I don't like the floor on the room either, too dusty.

    I like the cubicle , very comfortable height. Can really sit upright. And there is space for my luggage to put inside the cubicle. I like the hostel povide MUJI product, which is add point. I like the blind.

    Stayed in March 2025

  • Reviewed: 2 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location, very helpful staff and everything well maintained. What more can I ask for?

    Stayed in April 2025

  • Reviewed: 1 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very cosy bed. All nice and clean. Sadly no interaction with other people.

    Stayed in April 2025

  • Reviewed: 21 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Only an elevator, no stairs

    Great location. Close to everything I wanted to do in the area

    Stayed in March 2025

  • Reviewed: 18 March 2025

    10
    Excellent operation
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Not didn't like but it could be better if the room is bit warmer

    Spacious bunk bed and storage

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    Adequate for a 2-night stay in Sapporo
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights

    The showers were on a different level/floor to the bunk level/floor.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    10
    Best capsule hotel in sapporo when you're in a budget
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 7 nights

    Nothing, everything was good

    Probably the best hostel i've stayed at in my 3 weeks in Japan. They have everything you need from basic capsule hotel amenities, kitchen space, coin laundry, iron, bathrooms in your floor and at the communal area and a huge space for your bed. It's also right smack in the middle of the city, everything is of walking distance. Oodori park is only a few meters away. There are a lot of food option outside, even convenience stores and cafes. They have the nicest staff as well.

    Stayed in December 2024

  • Reviewed: 14 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    So clean, super nice people

    Stayed in March 2025

  • Reviewed: 10 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 14 nights
    • Submitted via mobile

    The staff was warm and pleasant. Svaka čast!

    Stayed in March 2025

  • Reviewed: 8 March 2025

    10
    Fantastic location and great staff.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Getting in and out of the toilets and showers is a little snug

    Design of common spaces. Staff coffee and ice cream

    Stayed in February 2025

  • Reviewed: 7 March 2025

    9.0
    Fantastic location, Great Shower and Toilet facilities. Comfortable bed. I love the design of the capsules. Although not
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It looked like my capsule hadn’t had a thorough clean. There was a few hairs and accessories left by the previous guest. This only applies to the capsule, everything else seemed very clean.

    Fantastic location, Great Shower and Toilet facilities. Comfortable bed. I love the design of the capsules.

    Stayed in March 2025

  • Reviewed: 6 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    Good

    Stayed in March 2025

  • Reviewed: 4 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Decent hostel, nice lounge downstairs, the cabin/capsule is big, place for your luggage there (prefer places w/luggage storage outside the sleeping room. There is a sink and toilets in the sleeping room so that can be noisy. From sleeping room to lounge you go through outdoor space.

    Stayed in February 2025

  • Reviewed: 3 March 2025

    8.0
    Perfect location, friendly staff
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 10 nights
    • Submitted via mobile

    Web information not accurate- no shuttle service available

    Location

    Stayed in February 2025

  • Reviewed: 2 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 9 nights
    • Submitted via mobile

    Really enjoyed it. Not very social, extremely quiet, but that is what I was after!

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    Great Location
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed here for 8 days - 7 days continuous then I returned for 1 day after my trip to Otaru and Noboribetsu. Best location. It's walking distance to all 3stations with Odori the nearest, Susukino next and Sapporo Station the farthest. It's quite near a tram stop and bus stops to the airport. I actually like that the bathroom, laundry area and kitchen are separate from the dorms because they are available 24 hours unlike in some hostels where they limit the hours because of the noise. I suggest bringing an eco bag so it will be easier to bring your stuff to the common area. The cubicle is actually larger than most I've stayed in. I stayed at a bottom bed in my first 7 days and it was very comfortable. I was on the top bunk on my 1 day though and while it's still spacious, there's a bit of a difficulty getting into the top bunk. The trash area is an issue though because it becomes so full everyday and it's not emptied out until very late in the morning so it piles up. They keep your luggage before and after checkout. Since I returned as well after a 4-day trip, they were okay to keep my bag while away.

    Stayed in February 2025

  • Reviewed: 1 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Big size capsules to store stuff You are allowed to bring outside pod

    Stayed in February 2025

  • Reviewed: 1 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    good and location strategic, good to find.

    Stayed in March 2025

  • Reviewed: 27 February 2025

    9.0
    Great location for all downtown amenities but peaceful enough to rest well
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Having to use the lift to move between every floor. A staircase would be nice.

    Very aesthetic design Really good location Privacy of sleep pods Very helpful staff Dorms generally quiet and peaceful apart from inevitable noise from people coming and going Common area/cafe used by many local residents so it doesn’t just feel like another backpackers hostel.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    10
    Would stay here again!! It’s overall a comfy hostel for solo or budget travelers!
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    For people who take the upper bunk bed, I personally think it’s not really easy to climb up( not literally difficult tho)

    The location is convenient to reach either public transit or shops. The biggest shopping street is just right next to the hostel. Staffs are friendly and you can deposit your luggages till 22:30 before the reception is closed. The bed is comfy.

    Stayed in February 2025

Showing 1 – 25

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