Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Hokkaido hotel reviews
  4. Sapporo hotel reviews
  5. Reviews of HELIO HOSTEL SAPPORO

Reviews of HELIO HOSTEL SAPPORO This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

060-0062 Hokkaido, Sapporo, Chuo-ku, Minami 2-jo, Nishi 5-chome 26-4, Japan

#59 of 202 hotels in Sapporo

Guests' Choice

Review Score

Based on 368 hostel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.8

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: September 18, 2024

    9.0
    Excellent! The staff were very friendly and my stay was very comfortable. I would definitely stay there again!
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing!

    I liked that the they enough showers rooms and toilets available in both the common areas and the dormitories, so I never felt like I had to line up to use the facilities! Also, I liked how clean everything was! At the end of the day, when I came back to the hostel, the washrooms were quite clean, so the hostel did a really good job at cleaning. Everything was very accessible within the facility too.

    Stayed in August 2024

  • Reviewed: September 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    - Not a big issue, but the tables on the shared floor are quite low, which can be a bit impractical if you want to eat there.

    + Large, comfortable bunks with a box inside that can be used to lock in stuff or as a table. + Many free amenities. + Great location. You have access to all subway lines from the station nearby. Many options for dining, shopping, and amusement in the area.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    9.0
    Central and relaxing
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For the top beds, the ladder and handle is a bit difficult to use.

    It was spacious even when staying in the boxes There is a kitchen available. It is very convenient! :)

    Stayed in August 2024

  • Reviewed: September 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights

    The location, the staff, the cafe/book shop under it.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    9.0
    Great, will come back.
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights

    Steps of the ladder were a little narrow, causing a little pain in the feet.

    Location was near to shopping street and close to train station.

    Stayed in August 2024

  • Reviewed: September 5, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Really nice hostel. Very clean spaces and bathrooms.

    Stayed in August 2024

  • Reviewed: September 4, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The locker sometimes can get stuck but it's not a big deal.

    The hostel was about 3 min away from the tram station and 5-8mins away from odori subway station. The facility was clean and the staff were friendly.

    Stayed in September 2024

  • Reviewed: September 2, 2024

    8.0
    Stylish hostel with plenty of amenities
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights

    You need to take the elevator (no stairs option) to go between floors so there was some waiting. There were ear plugs provided but the room policy on talking at night should be better emphasised. The common area tables were low compared to the chairs so dining was uncomfortable.

    Plenty of showers, toilets, and amenities such as sanitary towels to make your stay comfortable. Free face and body towels provided everyday with new bath mats placed outside of the showers for you to use. The kitchen island was great for socialising. The stay was so nice that I stayed here twice!

    Stayed in August 2024

  • Reviewed: September 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is near the shopping street and the hostel is very clean. The facilities is all include. They also provide dryer, straightener, face wash, etc.

    Stayed in August 2024

  • Reviewed: August 31, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very well maintained and location is perfect.

    Stayed in August 2024

  • Reviewed: August 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Othe gusts Always makeing some noise from organising their suitcase until very late. Hard to sleep well.

    Great location, nice staff & good kitchen.

    Stayed in August 2024

  • Reviewed: August 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe if i were sleeping on the top bunk, i would want better ladders.

    Spacious sleeping quarters, multiple lounging areas, excellent location.

    Stayed in August 2024

  • Reviewed: August 25, 2024

    7.0
    Fantastic location good value
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The ladders for the top bunk were small

    Great location helpful staff large bunks that will fit all your luggage

    Stayed in August 2024

  • Reviewed: August 21, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights

    i was hesitant at first. This was my first hostel experience, so I had the usual fears: someone stealing my stuff, people being noisy, and the cleanliness. But I was surprised! The staff were nice, nothing was stolen, and overall it did its job and i got good sleep. Just make sure to not leave anything of importance or expensive if possible, but honestly it'll probably be fine.

    Stayed in August 2024

  • Reviewed: August 20, 2024

    9.0
    Lovely locale, but warm
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This is kind of on me for not asking them to lower the thermostat, but the top/6th floor was uncomfortably warm. It could have easily been 3-5°C cooler. As such, I sweat through my nights sleep.

    Central location with a 5 minute walk to the subway hub, plus adjacent to trendy shopping and food venues. Helpful & courteous staff. Clean & accessible, plus a cafe on the 1st floor with books of all kinds to peruse.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    9.0
    Central Susukino spacious capsule hostel
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    To get a fresh towel one had to ask every day at the lobby for new towel.

    It is very central in susukino. Traveling in Sapporo you will most likely end up in susukino in the evening, so your hostel will then be very close. The lounge area has everything one would need and more and it is nice for meeting new people. The capsule itself is very spacious with a lot of room for luggage and a small locker inside the capsule. All in all a very good experience.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    -Expensive laudry machines and dryers -at night the room is still very bright and it enters the capsule -no ventilation in capsule. It can get quite stuffy

    -Great Location -plenty of public spaces -good wifi -Exceptional Staff -free towels

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    One of the best hostels I've stayed in
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    My bed was located right near the door, the first night there were a lot of people coming and going at all hours, but the following nights were fine.

    The location is so central; close to shopping, so many great restaurants and an airport bus stop just up the street. The design and common areas were lovely, lots of showers and toilets (including for women only) and very clean.

    Stayed in July 2024

  • Reviewed: August 16, 2024

    10
    Definetly go here!
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cant find anything to complain about!

    I love it when hostels have great staff who care about their guests. The staff here was very fun to talk to and helpful, Tasuku and all the others! Its a perfect location close to everything, very clean and spacious with a nice hangout place at 5th floor and at the coffee shop downstairs. I slept well and they helped keeping my bags safe on my last day.

    Stayed in August 2024

  • Reviewed: August 2, 2024

    9.0
    Amazing and comfortable stay
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 6 nights

    The cafe downstairs is a bit... meh. Although the decoration is nice, the coffee is overpriced and they don't even serve any food but you can bring food from the family mart next to the hostel so it wasn't much of a deal. Also the drying machine could be better. It took me three cycles (!!!) to dry thick jeans pants.

    Amazing location, you can do many things by foot and there are some street bike rentals a few blocks away. Staff is super friendly, kitchen and communal areas were nice and many amenities available.

    Stayed in May 2024

  • Reviewed: August 1, 2024

    8.0
    Spacious, clean and convenient hostel with great location.
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The hand soap on my floor ran out and wasn’t refilled my last two days there.

    The “capsules” are huge — the biggest I’ve stayed in for sure. Basically a huge wooden box with a mattress, hangers, a lamp and an outlet. They also have a cover over the top of the front curtain for privacy. Good location very close to public transit (including a bus stop to / from Chitose airport) and Susukino, Odori park, and the TV tower. Also on the same block as 2 convenience stores. Plenty of laundry machines available to use. Facilities were clean.

    Stayed in August 2024

  • Reviewed: July 29, 2024

    8.0
    Everything is okay, the receptionist is very cheerful and enthusiastically supportive
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights

    The bedroom area is very dusty, especially under the beds.

    Convenient location, common living area with laundry and microwave

    Stayed in July 2024

  • Reviewed: July 28, 2024

    9.0
    Good for solo travelers
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night

    good for short stay so no complaints.

    Spacious bed, you can put your luggage inside the room.

    Stayed in May 2024

  • Reviewed: July 28, 2024

    8.0
    great
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    the shower room is not within the floor where the beds are located

    inexpensive; excellent location; great staff

    Stayed in July 2024

  • Reviewed: July 25, 2024

    7.0
    Very good
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed could be more comfortable, would prefer larger lockers

    Location, staff

    Stayed in July 2024

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!