Seemed a bit expensive but at least it met the expectations.

Beautiful hotel, very nice staff, comfortable rooms and a great location, close to the main train station.

Stayed in March 2025

I really recommend this hotel .

Stayed in March 2025

Breakfast area toooo busy!

I have to highlight the staff. Third time I stay at Hilton Yokohama. Always great. The lady at the entrance half English and half Japanese, super staff. Also Ms. Bernan, has been great with me. Good people

Stayed in March 2025

The luggage scale they have for guests is a large spring scale which was very surprising to see and not very comfortable to take up to my room.

The staff was very helpful and met all expectation that come with the Hilton brand. The room was spacious with a very comfortable large bed and large comfortable bathroom with a full bathtub. The view was pretty amazing through the floor to ceiling window overlooking the river. The main purpose for the choice of this hotel was that we were going to a concert at the adjacent K-Arena so this hotel was incredibly convenient. The breakfast buffet had a very wide variety of food which should meet anyone's cravings. We were also able to leave our luggage after checking out for a few hours while we did some last minute shopping before leaving which made our lives a lot easier.

Stayed in February 2025

I wish that there are shuttle bus services from Yokohama station to the hotel and vice versa. There should be more eateries around this area where the hotel is. But I am not complaining about the hotel at all.

Very spacious room , lovely hotel. Hotel staff are accommodating and friendly.

Stayed in January 2025

Nothing

- Well equipped room and spacious - Has gym access - Best hospitality from the staffs - Strategic location where it’s walking distance to the train/subway station, there’s a Lawson just around the corner which makes it convenient for snacks shopping

Stayed in March 2025

Check process was slow, with awkward queing.

Comfortable beds. Very clean rooms and a well furnished, with all the amenities you'd need.

Stayed in January 2025

Big room Hall smells good

Stayed in January 2025

The staff is not as friendly compared to the staff at other hotels we visited in Japan. But overall it is good.

The breakfast is very complete and good. The view from the hotel is good and it is close to the central station.

Stayed in November 2024

Our first stay at Hilton, out of many visits to Yokohama, fell onto New Year's night. We were lucky enough not only to make the last-minute change to the room (double/king bed instead of twin) but also get an upgrade to the upper floor, which both my wife and our little one liked a lot. There were no available seats at the restaurants in-house or nearby, which was more than expected given the last day of the year, so we opted for the in-room dining, and it was totally worth it. The personnel was kind and caring, from the reception to the room service, kudos to the entire team. Last but not least, fireworks were short but beautiful - our upper floor came in super on time!

Stayed in January 2025

Lovely staff, great food in the hotel restaurants, and a really nice bar.

Stayed in January 2025

The room is decently spacious and the location is good. But the breakfast was quite rush.

Stayed in December 2024

Location, it is a bit of a walk to the metro station.

New and clean. Next to the concert hall.

Stayed in October 2024

Nothing wonderfully

Very nice and clean. Breakfast was wonderful!

Stayed in November 2024

Nothing

Amazing professional and courteous staff, beautiful large room with full length windows, walk to parkland, waterfront, also big supermarket within short walk.

Stayed in November 2024

Long line to check out

Stayed in October 2024

breakfast was so so.

Stayed in November 2024

service. Although I told them twice, before check in and at check in ,tell them the tracking number, receiver’s name by email, and the staff responses that they will help to collect my parcel when it was delivered, the hotel still refuse to collect my parcel when it was delivered during my stay. Bring me a long of trouble.

location，next to K-Arena

Stayed in October 2024

Nothing

It was clean and modern

Stayed in October 2024

The room was a little expensive for the lack of pool and other accommodations.

I went there for the Ado concert and loved how close and easily accessible the concert hall was from the Hilton. Next the rooms was great and the staff friendly and helpful. I'll likely stay here again next time I come to Yokohama. Lastly, Yokohama is a great ward and area to be in. it's a little far from Tokyo but if you're are down to stay in Yokohama then you'll have a blast.

Stayed in October 2024

Nil

Clean

Stayed in October 2024

NO COMPLAINTS

NO BREAKFAST INCLUDED, GREAT LOCATION, BEAUTIFUL BIG ROOM

Stayed in September 2024

Nothing

Ambience and service by staff.

Stayed in September 2024

If you do not know nothing what is going on in K arena the time when you visit here, you would feel a bit awkward and feel so crowded around. If you do not like stubborn situation around, I would recommend book at weekdays. There will be various kinds of events going on during weekends.

If you are planning for special occasion like 1st anniversary with your GF, this place would be perfect. If you are also planning for attending some event in K arena, it would be the best place so far.

Stayed in September 2024