413-0232 Shizuoka, Ito, Yawatano 1189-19, Japan
#4 of 57 hotels in Ito
Guests' ChoiceBased on 148 hotel reviews
9.3Cleanliness
9.4
Comfort
9.5
Location
9.2
Facilities
9.2
Staff
9.6
Value for money
9.3
Free Wifi
9.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2025
Huei-tzu
CanadaZero
Close to supermarkets and restaurants, clean guesthouse with all accommodation convenience you need, awesome bathroom for reservation, pickup, drop-off service to train station and major destinations.
Stayed in April 2025
Reviewed: April 11, 2025
Ivan
PhilippinesThe room is very spacious. The Japanese "feel" was so refreshing. It was really nice staying there as it's not far from the station. The staffs are also very friendly and the breakfast was very delicious. Lastly, it was our first time staying at an accommodation with onsen. It is private so you can really enjoy your bath.
Stayed in April 2025
Reviewed: April 10, 2025
Li
MalaysiaThe room was large and comfortable, but I wish that it had a view (my view was a wall with some potted plants).
The staff are very responsive and good service! The owner had an emergency when I arrived and couldn't pick me up but it was no biggie as it was a 10 min walk from the train station. He sent me to Mount Omuro the next day without charge. There was also a hiccup that I couldn't take a bath during my booked time slot but he took me to a nearby bath house instead. It was a good experience! I enjoyed dinner and breakfast - it was a feast!
Stayed in April 2025
Reviewed: April 2, 2025
Svetlana
SerbiaNothing
Exceptional place, this ryokan is in traditional style as expected. Very good breakfast and don't forget to take a chance and order a kaiseki dinner. Hot spring baths can be reserved for private use for a maximum of 1 hour and several times a day. The staff was very kind and met me at the station and even picked me up to go to a zoo to see cute capybaras. There is a very good spot nearby, "Tajima Falls," that you must see. Fully enjoyed the time in Hinodeya!
Stayed in February 2025
Reviewed: April 1, 2025
Ann
MalaysiaIt was the best stay during this trip to Ito. The first impression starts from pick up service from the Izukyu-Kogen station, they literally waited for me at least 40 mins prior to my planned arrival, as I caught the train earlier than expected, but they were ready to pick me up despite of the uninformed change. The staff are really friendly and they are able to communicate in English. Luggage storage were available, my luggage was directly being sent to my room after depositing with them before check-in. The room was so cozy that I regretted I only booked for one night. I would say the actual room looks much better than the photos on Booking.com. Even though toilet and bathroom are shared, they were very clean and all necessary amenities are available. The shared bathroom is the next point that caught me, the reservation system is brilliant and easy to use. You will occupy the entire bathroom during your booking slots and free hot bath is inside the bathroom. Free yukata was available too, you are allowed wear it out of the hotel if you want to. They also send me to the station after check-out and it was quite late after my half day trip to somewhere else after depositing my luggage with them (which is around 7.30pm, the sky totally turns dark and it was freezing out there). MaxValue (or also known as Aeon in my country) is just nearby and start operating at 7am, and bus stations located nearby, the location is quite accessible. I do not have enough time to explore their lobby facilities (some games, massage chair, free drinks). Will definitely recommend staying at this ryokan for more than 1 night.
Stayed in March 2025
Reviewed: March 30, 2025
S
Hong KongNeed to share toilet with other residents but it is clean so it's fine. The light switch is outside the room so it's a little bit inconvenient.
Staff are super nice and they provide extraordinary good service. The owner is super friendly and he even offered rides to famous spots and to the JR station. The room is big and comfortable. There is a private bathroom for お風呂. Breakfast is good.
Stayed in March 2025
Reviewed: March 21, 2025
Yee
Hong KongProvision of shuttle bus services is quoted in the booking website. However it could not be arranged during some time slots which I had no idea until I made the request. As the ryokan is not located next to the train station, it would be difficult to plan ahead the check-in time and the alternative is either to take a taxi or wait.
The unlimited supply of coffee, the cleanliness of the shared toilet and public bath. The free ride to the train station provided by the ryokan after our check-out.
Stayed in February 2025
Reviewed: March 20, 2025
Cheung
Hong KongI had a fantastic stay at this hotel! The host was very nice and helpful, giving us a free ride to a tourist destination and taking us to the train station when we left. Sharing a bathroom wasn’t an issue since we reserved it online. The facilities were super clean, and the location is excellent—just a few minutes' walk from the train station, convenience stores, and a supermarket. It’s super value for money! Highly recommend!
Stayed in March 2025
Reviewed: March 20, 2025
Nauman
United StatesThe place was lovely and the staff was amazing
Stayed in March 2025
Reviewed: March 16, 2025
Manuela
GermanyThe room was very big with a little balcony. We had a wonderful tatami mat room with futon beds. It felt so traditional and comfortable. A dream come true. We looooved the onsen. We booked it daily to use it on our own for half an hour or an hour. Everthing was clean, nicely furnitured. The room where everyone got together has a gaming console, games, massage chair, flyer for things to do. The staff was very friendly and helpful. We loved it here. We will surely come again! :)
Stayed in March 2025
Reviewed: March 9, 2025
Cherry
CanadaCan not store our luggage also it was indicated on the website.
Location, staff,service, they also provide transport service to major attractions and to and from train station
Stayed in March 2025
Reviewed: March 9, 2025
Alexa
United StatesCan be a little loud but not an issue with earplugs.
I absolutely loved my stay at Hinodeya Ryokan!! The futon was comfortable as long as you’re a back sleeper like me. The hosts would also bring hot water to your room which was stocked with green tea. I throughly enjoyed the bath and it was easy to reserve online. The facilities were very clean and I noticed that the trashes were taken out daily. The breakfast was filling and unique! I chose the Japanese style breakfast and enjoyed the fish and cooking my own egg. The host also gave me a complimentary ride to the train station when it was time to leave. I would definitely stay here again!
Stayed in March 2025
Reviewed: March 5, 2025
Hsinshun
TaiwanVery good and comfortable place,I had a nice time here.
Stayed in March 2025
Reviewed: February 17, 2025
Lara
AustraliaNothing!
Hinodeya is a short walk from the train station and the staff offer to pick you up and drop you off. If you walk, they provide a detailed YouTube video and there are street signs along the way. The rooms are spacious, clean, and the bedding is fresh and comfortable. Great heating and a little tv too. Plenty of western toilets available at Hinodeya and there are two bathrooms (with shower and bath). One bathroom is for 3-4 people while the other is 1-2. They have a reservation system for the bathrooms and it is very easy to book. I would recommend setting yourself an alarm when using the bath though. They also provide all amenities and they are good quality. My favourite thing about my stay were the complimentary shuttles to different places we wanted to visit - Jogasaki and Mt Omuro.
Stayed in February 2025
Reviewed: February 15, 2025
Dmitry
SwitzerlandEverything was great.
The place was very nice, warm, spacious and comfortable. The lobby had lots of homey decorations and things to do, we loved the massage chair. Great possibility to book an on-site onsen so it basically becomes your private onsen for an hour. The owner went above and beyond to help us with our itinerary, helping us with some calls and driving us. Thank you very much, we appreciate it a lot!
Stayed in February 2025
Reviewed: February 5, 2025
Siew
SingaporeNothing
Owner was very helpful in helping us secure dinner
Stayed in November 2024
Reviewed: January 12, 2025
Keith
AustraliaClean, welcoming, well maintained. Staff spoke good English, extremely helpful and friendly. We thoroughly enjoyed our short stay.
Stayed in January 2025
Reviewed: January 6, 2025
Benton
United StatesThere are lovely onsen baths and showers that can be booked, but some travelers may find it odd to not be able to quickly take a shower without a reservation. We did not have an issue though as the baths were typically available when we wanted to use them and the booking was very easy.
Our room was very large and clean (including cleaning during the day while we were out). The baths are easy to book online and the other amenities such as a massage chair, board games and free coffee / tea during the day were great. We ate breakfast one morning at the stay, which was beautifully presented and affordable in price. As English speakers with limited vocabulary in Japanese, the staff was very accommodating and easy to communicate with.
Stayed in January 2025
Reviewed: January 5, 2025
Jen
United KingdomNothing
Beautiful well kept building, amazing friendly helpful staff. Couldn’t ask for more, and would definitely return.
Stayed in November 2024
Reviewed: January 1, 2025
Aron
JapanThe only two things that were difficult for me were not really their fault: - since I stayed in winter (December) the room was very dry because of the heater AC so it was hard for me to breath. I have asthma so it was tough. I asked if they had any humidifiers but they didn’t, so I went to Daiso down the road to pick one up and sleep with it next to my face to survive the night. - sleeping on the futon on the tatami floor isn’t the most comfortable so my body was a bit achey. But that’s understandable since I’m simply not used to that.
I had such a lovely stay! Some of the staff were Taiwanese so communication was no problem in English and Chinese. Very friendly! Also the owner (I think) was accommodating and let me use the Onsen outside of the reservation times because there were not many guests at the time. The onsen was very relaxing and the online booking system for it was easy and convenient. My tatami room was very cute and cozy and they made my stay very comfortable with providing hot water thermal pot refills and answering any questions I had. The breakfast was delicious and held in the dining hall with other guests at 8am. The owner was kind enough to even play a projection video in English when I arrived to eat since he knew I was an English speaker. I felt very included! Everything was clean and tidy. Well kept and organized. They have a great system going here. The cherry on top was they had a PS5 which I enjoyed playing!! There’s some restaurants down the road and a super market too so very convenient. A close walk to the coastline where you can go hiking with a gorgeous view! At my checkout, the owner so kindly offered to drop me off at the station too. Very kind! I had a wonderful stay!
Stayed in December 2024
Reviewed: December 19, 2024
Rosamund
AustraliaNothing!
OurJapanese style room was lovely, and I enjoyed a delicious Japanese breakfast at an incredibly reasonable price. My daughter and I enjoyed our private bath very much as well. We were given a free ride up to the zoo was well. Highly recommended!
Stayed in December 2024
Reviewed: December 1, 2024
Paul
United KingdomRyokan is very clean and well kept, but the facilities are on the older side. Service was also a touch more hands off than some of the other ryokan we stayed in on our trip, which is to be expected at this price point. It also overlooks a main road, though the noise in our experience was quite minimal.
Gigantic room which could comfortably have fit about 8 people. Staff were very accommodating, and were kind enough to give us a lift to the Jogasaki coast on our departure. Quality of the meals was excellent, and proportions were extremely generous. We thought the online system for booking out time in the baths was efficient and easy to use, and certainly better than the first-come first-served system that seems to dominate elsewhere.
Stayed in November 2024
Reviewed: December 1, 2024
Nicolilaco
SlovakiaWhat an exceptional stay in every way. This is the ryokan experience to go to! And the near cliffs are beautiful. You can do a little hike, go through a hanging bridge in a forest and see another face of Japan here.
Stayed in October 2024
Reviewed: November 28, 2024
Summernatsu
United StatesThe room was so big for the price my two friends and I paid and the facilities were great. We could reserve a specific bath time and there’s a cozy lobby area. But above all, the owner was so kind. He recommended going to Mt. Omuro which we didn’t even know about and he offered to drive us there. When we were coming back down from the mountain that had an amazing view of fuji by the way, we realized we couldn’t make the bus we were planning on taking, so he also kindly picked us up and drove us back to the train station. This is the best hospitality I have ever received anywhere and I will definitely be coming back again!
Stayed in November 2024
Salvador, Brazil
Trnava, Slovakia
Vigo di Fassa, Italy
Jerusalem, Israel
Weligama, Sri Lanka
Lennestadt, Germany
Apt, France
Fairmont, US
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content