Again, excess customer services. They are too polite!!

Very nice staff but felt a bit uncomfortable every time we passed the front lobby as staff always greets. Great customer service but a bit too much. Other than that was all good.

Stayed in November 2023

there was dust from AC on the ceiling right above the sleep pillows and it wasn't cleaned up (probably also hard to notice since rooms have not a lot of light)

great comfy stay in Yokohama! rooms are really comfy and location and service are perfect

Stayed in November 2023

The breakfast was good

Stayed in November 2023

Unnecessary furnitures taken space. Bad coffee. Inadequate lighting.

Comfortable beds. Stylish overall. Carpark across the road.

Stayed in November 2023

N/A

The room is quite cute. I only stayed one night, I can stay more next time. The hotel is quite new overall. I like the Hotel Resol series.

Stayed in October 2023

I don't find anything. Everything was great.

Everything, including facilities and supporting staff.

Stayed in November 2023

Nothing.

- Our room is very stylish and cozy, and has enough space for us to open up both our big suitcases at the same time. - Convenient location: The hotel is only a short walk away from Sakuragicho station and Bashamichi station. Even though we had heavy suitcases, the walk was OK. - Skincare products and Bath powder were provided. - Good value for money

Stayed in November 2023

great place, perfect location, really nice staff

Stayed in November 2023

Agency

Clean. Bathroom is roomy

Stayed in November 2023

the rooms are too small

clean, nice, new, good location

Stayed in October 2023

Room was a little bit on a dark side.

Very good bed (if you preffer harder mattress), great facilities, complementary coffee, clean towels + bottled water everyday. Very peaceful location.

Stayed in November 2023

Too compact bed room space.

Location + cleanliness

Stayed in November 2023

bigger room but it is japan but we only stayed one night and no english tv on standard stations

exceptional hotel very good location

Stayed in October 2023

Great location, friendly staff, stylish room and bathroom! I was traveling with my partner who is from Australia, Room was quite small for two people but would definitely enough for one person. Everything was modern, the bathroom was quite spacious for the room. No daily room service which we didn’t mind at all and they provide new towels everyday, amenities(locations, toothbrush, teas, bath powder etc) are also provided at the reception area. I would definitely stay again.

Stayed in October 2023

Breakfast could be better, there was no choice of sweets.

Nice modern room, comfortable beds. Good position and cozy lounge to relax.

Stayed in October 2023

I wish you could open windows or even tilt them a bit. I understand it's quite busy neighborhood but we wouldn't mind the street, but I can't really use AC.

Everything. You are greeted by kind staff at the reception and amazing smell. You could choose from a variety of toiletteries in the reception (including face care) should you need those, so not to be wasteful. Room was comfortable, designed pleasantly, spacious bathroom, comfortable bed, coffee and water provided. Location was excellent, two steps from JR and metro station, not too far from main tourist attractions of Yokohama.

Stayed in October 2023

Small rooms, but that’s the norm in Japan.

Convenient location, clean room, comfortable bed, good value for money, ice cold air conditioning.

Stayed in September 2023

Big spacious and comfortable bed. Good location, staff very kind. There’s a nice lounge area where you can sit and relax.

Stayed in September 2023

The room was acceptably clean but not spotless, the carpet has mysterious stains. The ventilation in our room was not working properly. The lighting in the room was very poorly designed, very disorientating switches, and the room was constantly dim even when all the lights were turned on. The laundry facilities can be improved, there are only two sets in the hotel laundromat. Although not expensive, the washing machine is vintagy, always in use, and does not have mode choices so if you have delicate garments, please avoid using it. The dryer was not effective at all, needs at least two cycles to properly dry some t-shirts.

Amazing location, very close to two major stations in Yokohama. There are many great Italian restaurants close by. It is a fantastic choice if you are traveling with a budget. The room size is nice.

Stayed in August 2023

everything was good. maybe no view from the hotel i guess.. but not important to me as i won't be in the room often.

very close to JR Station, the Metro is closer but didn't use much. also close to a lot of attractions. the room is comfortable. the bathtub is large enough to stretch my legs. supplies are available in the lobby so you can get what you need and not waste them. Staffs are nice and helpful. a common area on 2nd floor that microwave, ice cube and free coffee are available. You may use the coin laundry too. Yet it queues way too long for the drying machine. Convenience Stores and Supermarkets are easy to access.

Stayed in August 2023

Good clean rooms with all you need had a good view from our room.

Stayed in August 2023

Room a bit small but I guess to be expected of Japanese hotels.

20 minutes walk from major sites such as Cup Noodle Museum, Cosmoworld, Red Brick Building, Chinatown etc. Close to train station. Family Mart and 7-eleven across the road. Really good amenities such as face wash set, bath soaks, bath sponge, tea, drip coffee which you can pick up from the lobby. AC worked well considering it was 33C outside. Bathroom had a bathtub.

Stayed in July 2023

The hotel room felt a bit small. Actually it has the usual size but I guess because of the layout (too wide entrance) and traveling with large luggage we had some difficulty for first few days until we get used to. Apart form that everything was perfect.

The hotal is just few mins walking distance away from Sakuragicho station. Use the New South exit. Bashamichi subway station is also close by. Just across the street there is a kombini. In short the hotel is ideally located for both sightseeing and moving around. Amenities were plenty. My wife really liked to bathroom, which was wide enough.

Stayed in July 2023

Not much.

Good location. Extreme value for money, Does as advertized

Stayed in August 2023

The rooms a little small and the location is not central enough for my liking- it's quite far from the station.

The place is way more fancy than I had magined- everything was clean/shiny and the rooms were modernly decorated. The staff were kind and helpful and I felt welcome there.

Stayed in August 2023