We loved the hotel, but it needs a fitness center.

Stayed in March 2025

Location is good and quiet but a little far from main things, hard to walk to when there's snow/ice on the ground with a stroller/baby but if you have icetraks or car, no problem, issue is finding parking when driving in sapporo.

LOVEEEDD the buffet, even higher quality than special onsen hotels. The room is spotless and bigger than expected for a family of 3 with a baby. Service is excellent, they do reimburse up to 500 yen a day for parking which is nice but would be nicer to be free :). 7/11 is right downstairs which is super convenient and you can walk all underground to the train station (although you need directions from the front desk).

Stayed in March 2025

Not many other restaurants nearby. Restaurant and bar closed on the Monday we were there.

Best breakfast which was included. Another fabulous Onsen. Room bigger than expected. About an 8 minute walk form teh train station and 5 minutes back to bus for sightseeing. Great sashimi restaurant across the road.

Stayed in March 2025

Nothing

The breakfast and the bath public were amazing!

Stayed in March 2025

Nothing

Great location, 5 min walk to Sapporo train station. Rooms well appointed, fantastic breakfast and public baths.

Stayed in January 2025

Nothing

Great hotel! Great room, spatious, cozy and warm during winter time. Close to the station (10min walk, even with the snow, a quick walk). The onsen waa perfect! Spatious and with much space for the shower and all the rules displayed so everyone could follow properly! Annnnd the great part was the breakfast!! O could taste all the Hokkaido special food (and dairy products) in the breakfast and it was everything so so so so perfect! The staff was also very helpful, they texted me when my luggage arrived as I was not at the hotel and so, I did not have to worry about it. Also, there is a direct entrance to the convenience store and this was perfect as in some nights we did not want to leave due to the cold

Stayed in February 2025

Nope

The JR underpass is connected to the hotel. It’s very convenient during the snowing day. The hotel has 7-11 at 1F and free hot spring. Thanks to the housekeeping staffs made our room neat and tidy everyday. They even put my daughter’s toy in a very cute way which swept away the tiredness when we returned to the room.

Stayed in January 2025

Good location, very close to Sapporo station. New, clean, well appointed, friendly, helpful staff

Stayed in January 2025

New and clean

Stayed in February 2025

Small rooms, slightly north of the ideal location

The newness, the price

Stayed in January 2025

No bar or restaurant.

Good location. Modern, comfortable and clean. 24 hour Seven Eleven with direct access from foyer has just about everything including ATM.

Stayed in January 2025

New, conveniently located and friendly and helpful staff

Stayed in January 2025

Nothing really, maybe just some pre info on the 2 different entrances to the hotel

The location is amazing, the only confusion is there are 2 entrances from side st and main st. The staff were very friendly and accommodating and the onsen is incredible

Stayed in January 2025

Everything! Love how clean and sleek the whole interior is. Amenities were all good and staff were really helpful! Love how the have convenience store that connects to the hotel, great for late night snacking.

Stayed in January 2025

Awesome breakfast

Stayed in January 2025

Wifi was patchy, constantly log in and out.

Quad room was spacious for 4 pax. Clean and comfortable.

Stayed in January 2025

All was good

Beautiful new hotel at great location and with very friendly staff. Onsen great. Rooms small but functional. Would definitely stay again

Stayed in January 2025

I had to find the instructions to get to the hotel myself and didn't realize it until I went looking... Should have been part of the booking process. I would have liked to have been allowed in the onsen but have a tattoo.

Excellent breakfast. Comfortable room. Loved that you could get from the station to the hotel through the underground

Stayed in January 2025

Nothing

Interior Decor, lobby area and Shower in bathroom was great. Rooms were a good size. Hotel clean, fresh and bright

Stayed in January 2025

Nothing

Convenient location, very helpful staffs

Stayed in January 2025

-pillows are not comfortable -laundry machines are not enough, no queue system

- large room compared to Japanese standard -Have onsen -Have underground passage from the station -Staff are professional and understand English to enough extent

Stayed in January 2025

The laundry.

It’s clean and the staff is helpful

Stayed in January 2025

Small double room

Breakfast, onsen, location, value for money.

Stayed in January 2025

No complaint and hope to return.

Located at short walks away from JR Sapporo station. There are even underground walkway from West Exit upto building connected with hotel that avoid snow and slippery roads. Room is clean, modern and has efficient layout. Modern Power outlet that has USB and Universal Pin holes. Staffs are friendly and helpful. Public bath and suana are spacious and clean.

Stayed in December 2024