Nothing it was perfect

The hotel was in a central location, quiet and close to the train station, restaurants and an excellent supermarket. The staff were excellent, the room was excellent.

Stayed in July 2024

The hotel room is very basic.

I liked the location, the staff were superb and the room was really clean

Stayed in July 2024

Nothing about the property that we didn’t like. We totally loved it!

Center location; very convenient to everywhere. Restaurant, bakery & shops just around the corner. We loved it!

Stayed in June 2024

Rooms were great. Staff were excellent. Thank you.

Stayed in July 2024

would like to see more sustainable practices .

pleasantly surprised by the size of the room and the staff were friendly and professional

Stayed in July 2024

Not close to subway station. Need to walk for five to six minutes.

The room is spacious.

Stayed in June 2024

The staff are exceptional. Very helpful for someone like me with limited Japanese. They were extremely accommodating considering how short a notice I gave them for checking in. The breakfast option is very good value and I would recommend to anyone who wishes to stay here.

Stayed in July 2024

Overall great, but it's also "standard" for the price you pay so it's up to you whether you'd rather go for a smaller but cheaper room in another hotel or if you're fine going with a bigger budget.

Great location, just a 10 minute walk away from Nagoya station. Room is quite spacious and so is the bathroom.

Stayed in July 2024

The assortment pack provided near the reception

Stayed in July 2024

The person in charge at the front reception desk was unfriendly, she wasn't customer orientated. We arrived around 12noon and asked if we could leave our luggage until checkin - this was fine and then we left to have some lunch. On the day of checkin it was pouring rain and we got caught in the rain and were absolutely soaked when we came back to reception. This was at 2.15 and checkin is at 3pm. I asked if the room was ready could we check in early as we were both freezing and soaking wet. The lady in charge told us that we couldn't check in early but if we paid her 2000yen she could let us into our room - she also said that this fee had to be in cash as it couldn't be charged to our room. If I didn't pay the 2000 yen she was quite happy for us to wait another 45 mins and by this time we were so cold that we were both shaking - she definitely lacked empathy and could see that we were soaking wet, cold and shaking but she had no sympathy for either of us - we are 66 years old and were in need of a hot shower. I have never been refused an early check in ever, especially when it was only 45minutes. I wouldn't stay at any JAL hotel again after this experience. We were in Japan for 19 days and this was the only negative experience in our accommodation in 5 cities on our holiday.

We did not pay for breakfast

Stayed in May 2024

None

The breakfast was awesome.

Stayed in June 2024

Comfortable

Stayed in May 2024

Many tour groups seem to stay here

Good price, competent English speaking staff, clean rooms

Stayed in June 2024

Nothing.

The hotel staff members were very kind and helpful. The hotel was clean and close to Fushimi train station. The breakfast in a historical room is cream on top.

Stayed in June 2024

In this price class you expect a certain standard and this hotel for sure lived up to our expectation. The Hotel is located on walking distance from railway station and close to city center. Nagoya is one of my favorite cites with a lot of air.

Stayed in May 2024

There was a chair in the room that ate up more space than it did anything else.

Located in a lovely part of town that between Nagoya Station and Sakae, it’s a great place to stay if you enjoy strolling.

Stayed in June 2024

A little bit noisy at breakfast but with Japan's current wave of tourism that seems to be the way.

Not too far from the station, taxi ¥700-850, 5 minutes. Breakfast had a good selection, fairly busy, average value

Stayed in June 2024

Didn't provide enough extra mineral water.

Location was pretty central located.

Stayed in June 2024

I wish they had a laundry room.

The hotel room has decent space for a Japanese hotel room. We enjoyed a Japanese style bath. We arrived much earlier than the check in time. They held our belongings at the front desk for us and let us complete check in process ahead of time. When we returned in the early evening to head to the room, staff gave our card keys and told us that our luggages were already in our room. They provided great service throughout our stay.

Stayed in May 2024

Room is dusty, can see the dust at the corners of the table. The fabric chair is off white, can see the stain. Feel itchy after sitting on it.

Location is fine. Though not in the major shopping area, there are eateries and convenience stores nearby. Less than 5 mins walk to the bus stop for bus to airport.

Stayed in May 2024

Buffet breakfast was amazing, and changes daily.

Stayed in May 2024

Groups of tourists talking too loud after 1am

Great service and facilities

Stayed in May 2024

A little distance from the station but taxi is under ¥1000

Good restaurant and breakfast comfortable bed average size room

Stayed in May 2024

Great service. Staff helped us with luggage delivery. Extremely helpful.

Stayed in May 2024

There weren't shopping malls nearby but the location was accessible to both ends (Nagoya station and Sakae, Mitsukoshi area).

The room is very spacious. It's big for Japan size. Our room even had pull out bed (but we only found out on our last night of stay). The staff were accommodating and can speak good English. They help you with your questions and concerns. The hotel is also very accessible or easy to go to the airport since it's the first stop of the airport bus. You just have to walk a block away and easy pick up versus bus or cab to Nagoya station then train. It has a good izakaya place across and a Ministop nearby.

Stayed in May 2024