540-0032 Osaka Prefecture, Osaka, Chuo-ku Tenmabashikyomatchi 2-13, Japan
#106 of 712 hotels in Osaka
Guests' ChoiceBased on 690 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 28 September 2024
Lina
SwedenIt is clean overall, but the room and bathroom could smell a bit more fresh. Some appliances in the room had a bit of dust
Stayed in September 2024
Reviewed: 27 September 2024
Charlotte
United KingdomBe warned although there is parking the spaces are very small! We were ok with a small Nissan but larger cars may have an issue. The washing is a lot more expensive than other areas of Japan we have stayed including Tokyo & Hiroshima. The washing & Drying machines are separate so you have to go up and down a lot and it has to be paid by card so not as convenient as other hotels. However, I must note, I still do appreciate this service being offered!
As expected with other Keihan hotels we’ve stayed at, this is a great hotel, very clean and comfortable. Reasonable value. Good amenities. Regular cleaning, towel & rubbish changes. The staff are lovely and very helpful. The rooms are a very reasonable size for Japan. This hotel has parking and laundry services. It’s close to a number of train lines for easy access around Osaka and further afield
Stayed in September 2024
Reviewed: 26 September 2024
Melisa
AustraliaThis property is exceptional! It had every facility required for a comfortable stay, and the variety of amenities made us feel at home. The room was clean, comfortable and very spacious. Housekeeping were exceptional with their work, and very accomodating to our requests. The hotel was in the perfect location, situated close to many 24 hour marts, eateries and opposite a mall & train station which took us to the city centre (Dotonbori). It is also a 15 minute walk from Osaka Castle. Front desk were very professional and incredibly friendly! We found it very affordable as well! Definitely a 10/10, highly recommend.
Stayed in September 2024
Reviewed: 26 September 2024
Paul
NetherlandsWe had a great stay here, affordable yet very comfortable and chique. They made great use of the space in the room that made it feel big.
Stayed in September 2024
Reviewed: 23 September 2024
Maria
United StatesExcellent location. For foreigners, the breakfast can be a little bit heavy, but great variety.
Stayed in September 2024
Reviewed: 20 September 2024
Yates
CanadaLaundry facilities were small and cost more than other places.
Good location close to Osaka castle. Very good location for public transit. Some excellent restaurants within walking distance frequented by locals.
Stayed in September 2024
Reviewed: 19 September 2024
Natasha
United StatesThe firmness of the mattress.
The hotel's amenities and the location was amazing. The laundry was cashless transaction, but easy to use. The bathroom and shower room was separate.
Stayed in September 2024
Reviewed: 5 September 2024
Yin
AustraliaWhy is the air conditioning reduced every night? Middle of the night when the room needs to be cold? This has been bad for a few nights of sleep
Great location and very helpful staff
Stayed in September 2024
Reviewed: 2 September 2024
Maurice
NetherlandsCentral location, you can walk to the castle and the metro and train stops right in front of the hotel. Also, there is no noise from outside nor from the other rooms. Wifi works great as well!
Stayed in September 2024
Reviewed: 27 August 2024
Zarina
Philippinesrooms are too small
I liked the cleanliness and convenience; value for money
Stayed in June 2024
Reviewed: 26 August 2024
Giancarlo
BrazilEverything was perfect.
The location was excelent, due to the fact that it was located next to a subway station and the rooms were confortable and modern.
Stayed in July 2024
Reviewed: 22 August 2024
Brittany
AustraliaRoom was quite small, which we expected. It did make it difficult with two large suitcases and accessing them.
Staff were very welcoming and helpful. Location was great and safe. Clean room, and lots of amenities.
Stayed in August 2024
Reviewed: 16 August 2024
Tasmin
United KingdomNothing
Beautiful hotel, very modern and easy to get to from the station. Quick train ride to Dotonburi. Overall had a great time!
Stayed in August 2024
Reviewed: 4 August 2024
Shan
IndonesiaI just didn't like that they didn't call the room to remind me about the checkout time. And after we checked out, they charged me.
We really like our staying at the hotel. Hotel close to the temple.
Stayed in July 2024
Reviewed: 21 July 2024
Jason
AustraliaClean, good location and amenities.
Stayed in June 2024
Reviewed: 19 July 2024
Yashar
Germanyrooms were very small and beds were mini
Room was really small. even we couldnt open our luggage correctly abd bed was really mini bed. we had to change the room from second night because it was too small. Personel they were nice and they helped us to attach beds to have more space.
Stayed in May 2024
Reviewed: 15 July 2024
Jessie
NetherlandsCleaning was only taking place at 10 am. I am almost never out of my room by then and so I wasn't able to use their cleaning service at all.
Very nice room, great view.
Stayed in July 2024
Reviewed: 13 July 2024
Stephanie
AustraliaCoin laundry was being upgraded so was unavailable for use during our period of stay.
Amazing hotel close to the station. So clean, comfortable and modern decor. We are a family travelling around Japan from Australia for 2 weeks and we all agreed this was our favourite hotel for the holiday.
Stayed in July 2024
Reviewed: 9 July 2024
Khalid
CanadaNothing
The location was very good. Just opposite a mall which had a subway station. Hotel rooms were clean and they provided a good breakfast with variety to choose from. The best part I liked was that the hotel provided all the bathroom amenities in the lobby to take it in your room as you like.
Stayed in June 2024
Reviewed: 4 July 2024
Ronald
CanadaWe loved this hotel. A terrific place to use as a jumping of point for our short visit to Osaka. The room was very comfortable and the location was great, with many restaurants in the area and very easy access to public transit. The included breakfast was quite good, with a selection of Japanese and North American foods. As a special note: we stayed here both before and after our walk of the Kumano Kodo pilgrimage and the hotel very generously agreed to hold our luggage over the week we were walking. This saved us the hassle and money of trying to find storage and was greatly appreciated.
Stayed in April 2024
Reviewed: 3 July 2024
Croarkin
United StatesThe room was very small. I couldn’t open my luggage unless I put it on my bed. Air conditioner was very weak.
It was convenient to the metro. Room was clean.
Stayed in July 2024
Reviewed: 3 July 2024
Dylan
United StatesLaundry machines smelled horrible and didn’t work properly
Style and cleanliness
Stayed in July 2024
Reviewed: 30 June 2024
Caio
AustraliaVery helpful and friendly staff.
Stayed in June 2024
Reviewed: 27 June 2024
Mark
PhilippinesNothing to dislike
I loved that the hotel was very new and clean. The design is also very new and modern. The location is very conveniently in front of the subway station and Keihan mall which has lots of dining and shopping choices. It's also near Osaka Castle.
Stayed in April 2024
Reviewed: 27 June 2024
Jade
AustraliaFantastic location, right across from a train station & shopping mall. We were able to easily get around and had access to everything we needed.
Stayed in June 2024
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