Not much I didn't like,

Opposite train station, walking distance to Osaka Castle. I liked the vibe of the room. Very helpful staff. Bathroom was spacious.

Stayed in August 2023

Room is very small can’t even open the luggage

Staff are very friendly and helpful

Stayed in August 2023

Just right across City Mall, many food and shopping options and metro station just below the mall.

Stayed in August 2023

Location was pretty convenient, close to the train station. Also amenities such as the washing machine, iron etc were nice. The staff was very helpful.

Stayed in August 2023

The big street that was necessary to cross everyday to get to the subway from Hotel was kind of hassle.

Beautiful place, big rooms compare to other hotels we stayed in Japan. Best breakfast we had that changed everyday and all staff speak English pretty good. I especially appreciate the small towels that were at the lobby to help with sweat during the hot days and were free. Also next to the river for lovely evening walk and very close to the Osaka Castle.

Stayed in July 2023

Excellent location with a wonderful view of the city of Osaka! Will choose this hotel againwhen we visit Osaka the next time!

Stayed in August 2023

The breakfast is what you'd expect a traditional Japanese breakfast to be. The location is very convenient and safe, and staff is friendly and attentive.

Stayed in August 2023

Room is smaller than expected

Convenient and clean!

Stayed in August 2023

Breakfast is really good.

Stayed in July 2023

The room could be a bit bigger

The location was convenient

Stayed in August 2023

Small beds were not enough for 6 persons

Stayed in July 2023

Not many facilities. The name is confusing as there are lot of hotels by the same name in Osaka. You need to look out for the address on Google maps.

Clean and central location.

Stayed in July 2023

One small complain. As my boyfriend was not well I asked reception if they can help us call a taxi upon checkout. However, the lady at reception didn’t really want to arrange a taxi for us this time. She said it’s faster to stop a taxi outside and we need to wait for the arranged taxi, which could be true indeed. My partner and I didn’t want to bother her as she seemed busy and reluctant. So we went out. Ended up taking the metro as the taxi passed us were all reserved/taken at the time and it was too hot outside for someone who was sick to wait outside. Please, next time if your guest requests a taxi, they might have a good reason. Please help them if that’s not too much trouble.

We liked our first stay here so we went back again. As the previous time, very clean and comfortable. There are many restaurants we like here so it’s the perfect place to eat out and take a walk near the castle park at night. Recommend! My boyfriend was not feeling well before checkout and I requested late check out. The staff at reception kindly helped me. The price was also very reasonable. Thank you!

Stayed in July 2023

Nothing bad to say

Proximity to the train station.

Stayed in July 2023

The hotel was super clean and welcoming.

Stayed in June 2023

It’s was good nothing in particular

Very close to station for subway lines. Quite close to Osaka Castle too.

Stayed in July 2023

It was great, very clean, comfortable and a wonderful place to stay. The location is very convinient and easy to find.

Stayed in July 2023

Room was comfortable and spacious. Facilities were excellent and the breakfast was exceptional in variety and taste.

Stayed in July 2023

A bit small and narrow. Washing machines are always in use, need to wake up at 5am to wash clothes.

Very clean with comfortable beds. Convenient with shopping and restaurants right across the hotel. Also, 2 types of trains with one that can take you directly to Kyoto within 50 minutes.

Stayed in July 2023

Very clean room and comfortable bed. Nice view from the 16th-17th floor. Great value for money. The neighborhood is also very convenient and well connected.

Stayed in July 2023

Very clean and convinient

Stayed in July 2023

Room was smaller, than other comparable lodgings. AC was usable but not powerful.

Nice location, close to the metro station, the Osaka castle, convenient to other areas of the city. The room was clean and efficient.

Stayed in June 2023

Good value for money. The location is good, hi-tech and ergonomic.

Stayed in July 2023

Everything. Good value for money.

Stayed in July 2023

The mattress and pillows were too hard to sleep on but it may suit other people. Used the laundry facility, opted in for a wash & dry function costing ¥500. Once the machine had finished the clothes were still wet so had to use extra dry time twice, totalling in 1.5h dry time and ¥700 in total.

The location of the hotel was perfect, it is situated right across the station and has 711 nearby. Good selection of apps on the TV and available in English language. The hotel itself is very modern and presentable. Amenities are available to guests on the first floor, near reception. Decent size room, compared to many other hotels.

Stayed in July 2023