The breakfast buffet could use some variety. It had the same menu every day.

Location was perfect. Train/subway stations were within walking distance and buses were easily accessible. Restaurants and convenience stores close by. Visited many Yokohama attractions. Ride to Central Tokyo and other locations (Ginza, Shinjuku, Shibuya, Setagaya) took some time, but it was manageable. Public spa was a plus.

Stayed in March 2025

My kids liked the room.

Stayed in February 2025

The immediate area surrounding the property is a little quiet with not a lot happening. You need to walk at least 10 minutes to reach areas of interest. The property was a little pricey. In fact, it was the most expensive place we stayed in Japan. That said, it was far more spacious than other properties, so it did represent relatively good value for money.

The property is walking distance to Kannai train station and the metro, as well as bus routes that run past Yokohama Stadium. The staff were welcoming and helpful, and allowed us to check in early when our room was ready. The property was clean, warm, comfortable, and spacious for a hotel in Japan. We loved the public sento. It was meticulously clean and there was lots of room.

Stayed in February 2025

Dustbin in the toilet is too tiny.

Hotel Is relatively new and is a short walking distance from Kannai station . Nearby at least 4 combinis, 1 mac, 1 Mos burger ,cafe,cheesecake shop and various eateries. Coin operated washer with separate dryer available. Microwave available. Generous amenities ( even have soup and wet tissue!) at very floor! Staffs are very friendly. We stayed at the wide four room and the Room is super clean. Toilet are very spacious. Free use of onsen, sauna and delicious drinks like yuzu/ lemon .

Stayed in December 2024

The bedding was rock hard, this is a personal preference but we didn’t enjoy our sleeps at all.

Beautiful hotel. Great location. The breakfast buffet was well priced and delicious, it offered some western options which were great especially for our daughter (coco pops, croissants, muffins etc). Our daughter also received her own toiletries bag on arrival which made her feel so welcome. Definitely the best hotel food we had during our trip to Japan and just a beautiful looking hotel!

Stayed in December 2024

Amazing onsen! Rooms small but clean and super functional.

Stayed in December 2024

The distance for cleaning room and no trash pickup. People eat and stuff in their rooms, they need a public trash can if they don't clean rooms until every three days.

The staff

Stayed in December 2024

We drove, so is easy. Not sure if is near metro.

Quadruple room is spacious, with extra sink and wardrobe space to hang clothes. Double room is small, small round table is unnecessary and can be removed. Have a good amenities corner where they provide many stuff like hair tie, coffee, teas and soup. Nice onsen within the hotel. Coin parking is just across the street. Lawson is by the side.

Stayed in December 2024

There was nothing I didn't like. It was great.

This was a fantastic hotel. Really clean, really comfortable.

Stayed in December 2024

A bit small of the room

Location, cleanliness and the facility.

Stayed in December 2024

None

Walking distance to Kannai Station, Yamashita Park, Chinatown, Red Brick Warehouse. Lawson, 7-11 and eateries within walking distance. Access to hotel’s public bath.

Stayed in December 2024

Great location

Stayed in December 2024

Nothing! Everything was good 👍

This was the very first hotel we check in upon reaching Japan, and it was such a pleasant stay. The rooms were spacious, comfy bads, clean, and location is close to amenities and the station but not too close that it was peaceful and away from crowds. Breakfast buffet had a good mix of western and Japenese. Although the spread wasn't as wide as other hotels, the quality of the food was fresh and tasty. It raised our expectations for our stay in Japan but nothing came close in comparison after. Definitely our family's favourite, we'll definitely make another booking if we ever do visit Yokohama again.

Stayed in November 2024

Maybe the rooms a bit small but it’s okay

Love it they are really nice

Stayed in December 2024

The rooms are a bit small but it’s duable

I love the property it was quite new and clean and it’s in a great location

Stayed in December 2024

The rooms were clean and well Designed. Not cramped like other Japanese hotels. Facilities were perfect and all amenities were available at the common corridor. Combini's nearby and also short walk to food and shopping and Yokohoma Stadium.

Stayed in November 2024

Only one detail: the noise from inside the hotel is not blocked very well (people talking in the corridor, elevator engine, etc.). It means you should wear earplugs if you like a very quiet night. But it is a minor issue and I would certainly use this hotel again.

It is a fantastic hotel. The room was very large, clean and the equipment was recent and in good condition. We really felt good in this hotel and the public bath open for hotel guests was a nice perk. Also: we were warned by a special message at reservation that there could be noise from the street. This is very nice because if we thought it would bother us, we had still plenty of time to book somewhere else. For your information: we did not hear any noise from the street...

Stayed in October 2024

HOUSE KEEPING comes everyday even when you don't want them to. When they come you have to leave your room which is very inconvenient.

Stayed in October 2024

just one thing, the best if they can provide bottled water or a vending machine which I can buy water. not everyone likes their Lemon water or vinegar orange drink in lobby. thanks

Stayed in November 2024

A bit small space for 4 people to stay.

The public bath. I was the only one in the big bath and the sauna. The breakfast was so many choices. Particularly I enjoyed Japanese food. The bed was very comfortable. Their amenity kits are very nice especially the soups choice.

Stayed in October 2024

No complaints (my room was on the small side, but that’s what I paid for— I assume I could’ve gotten a larger room if I wanted to pay more).

This was one of the best places I stayed at during my 3 weeks in Japan and definitely the best value. As other people have said, it’s a new property, so everything is in great condition, but the decor is also very tasteful. Breakfast was good, the bed was comfortable, great shower, the public bath (which also had a sauna) was a nice bonus, and the service was good. Good location, about a 10-15 minute walk from the seafront and 5 minutes from the Isezaki Mall, which has tons of restaurants, stores, etc.

Stayed in October 2024

-

Absolutely fantastic hotel!

Stayed in October 2024

Couldn't fault it really.

The quality of the furnishings and decor in the hotel was fabulous, the beds were comfy, and the staff were very accommodating, agreeing to store our luggage prior to check in and after we'd checked out. The location of the hotel was super handy. My kids also enjoyed the cafe.

Stayed in October 2024

Room was on the smaller side

New construction and friendly staff

Stayed in October 2024