The breakfast was very nice, but with having everyday the same hot dishes, it becomes very repetitive.

The hotel was small but very modern and organized. With its own laundry, it was very helpful for us as long-rate travellers. The staff was alsl very helpful, and the big shower with bathtub is always nice to have. The breakfast was very good.

Stayed in April 2023

Nothing! It was lovely!

The room was very clean and large. The location was central and the breakfast was good. We particularly enjoyed the pork for breakfast. Additionally, the local 7/11 is very close and easily accessible.

Stayed in April 2023

The size of the rooms and that the breakfast was the same every day.

The restaurant was good but, they served the same food everyday, we stayed there for 6 days and had exactly the same every day. Rooms are extremely small, we couldn’t use our luggage, we struggled a lot with the size of the room.

Stayed in April 2023

One of the worst hotels I have stayed in. It was almost SGD300 per night but the room was so small that there isn’t even a small designated area (although this is common in Tokyo but this hotel is ridiculously small especially for the amount spent ) for luggage or proper table as it was taken up by the basin. Cleanliness was also terrible because the make up of the room was done poorly - trash on top of the bin & bathtub was never ever cleared (so I end up having to clear it myself) throughout the 7 nights which makes me feel extremely uncomfortable because Japan is known for its cleanliness. For the amount I paid, I could have top up more and stay in a much better hotel.

Good location & separate shower and toilet

Stayed in April 2023

The breakfast need to improve

Clean & comfortable to stay

Stayed in March 2023

nothing

clean, professional, feels like a fancy hotel and complimentary items like bath salts, toothbrushes, additional towels and other amenities

Stayed in April 2023

10am Check-out stuff almost don’t speak English no gym no storage for luggage I’ve paid for a room with two beds that is bigger and asked to put two beds together to make it one.They just downgraded my room to twin size ONE bad smaller room,just because guys on the reception don’t speak well enough English.I was disappointed.

Nice location 7-eleven downstairs

Stayed in April 2023

location!!

Stayed in April 2023

bed was too rigid . the room let the light in , the curtains weren’t properly installed to avoid light getting in. the set up was weird with the sink in the bedroom. letters announcing the extra charge per hour for “late checkout”. unnecessary pressure. not willing to call taxi for guests. reusable shoes for guests. the hair drier wasn’t hot/powerful enough .

staff and location

Stayed in March 2023

Small(ish) rooms, but that was to be expected.

Excellent facilities, location and staff.

Stayed in March 2023

The hotel has so many rules and they are posted all over the place with tape: lobby, guest rooms, bathroom. The hotel charges by the hour for late checkout and about $10/key for replacements. It was unwelcoming and tacky.

I stayed on the 13th floor which has higher ceilings and floor to ceiling windows. That was really nice and worth the extra price.

Stayed in March 2023

There is nothing to dislike about this property. We can thoroughly recommend it.

Great location and very clean

Stayed in March 2023

it’s a very good location

Stayed in March 2023

nothing

Hello! I really liked the location of the hotel, the rooms are very comfortable, the breakfast is great and the staff is very friendly! Nearby there is a metro station, a park, a lot of good restaurants nearby and Ginza street.

Stayed in March 2023

The room was extremely small (we know that it's gonna be small due to the prime location)...and again it's for almost all the hotels in that area -check out time is 10 am and check in is 3 pm -It's not the most accommodating rules. As it's not relaxing or comfy, we ended up spending very little time in our hotel room and value for money wise is rather not great.

The location was superb. Everything is within walking distance, and so convenient to travel from or to any other places in Tokyo as well. The room was extremely small, but it's tidy and clean. Also the staff were very nice and helpful. They kept our luggage for a few hours before check-in time and also for a whole day after we checked out.

Stayed in March 2023

-

Very central location within Tokyo's Ginza district, easily reachable from Shimbashi Station or Ginza Station. The lovely Hamarikyu Park is a short walk away. The hotel's reception area is on the 2nd floor, accessible from a side street. The hotel staff is friendly and helpful. The room size is Tokyo-average, but the rooms are tidy. Very recommendable for sightseeing in Tokyo!

Stayed in March 2023

my room got upgrade, but the price same as my friends room and her room is bigger.

very good service

Stayed in March 2023

Nothing.

1) Breakfast - we love the Japanese buffet breakfast! It has good selection, including shabu-shabu. 2) Convenient Location - it is about 10mins walk to the Ginza station, 10mins walk to Tsukiji Market and about 2mins walk to Uniqlo Ginza. There are a lot of restaurants and bar options around the area too. 7/11 is in the same block of building as the hotel. When checking out, we got ourselves a taxi to Tokyo Station - a mere 6mins drive away - to take the Narita Express. 3) Room - it is, as expected, small, however, the furnishing is thoughtful. It’s a bit difficult to describe but the way the toilet door swings open to lock itself onto the “main room”, therefore giving more space to the toilet, impressed us! We also got freebies (which include free face masks) for opting not to have our room cleaned. The pajamas are so comfortable to wear too! 4) Elevator - not sure why this wasn’t more widely available at other hotels, but when you tap your room key card in the elevator, it instantly detects your room floor, so you don’t have to tap and then select the floor. A minor convenience improvement but perhaps under appreciated!

Stayed in March 2023

Bad maintenance on charger and USB In room.

Nothing special

Stayed in March 2023

i dont like the breakfast

i just like it located in the ginza

Stayed in February 2023

I dont like the cleaness of the bathtoom of this hotel. It has bathtub in the bathroom, but i found that the bathtub is stuck by the hair. Also, the picture on the website looks large, but it acutally is really small. Also, i dont like the breakfast, it doesn't tasty but expensive

The service on the lobby is good

Stayed in February 2023

The room is quite small as I expected but surely we can make more space by moving or getting rid of some things. The coffee table and chair in the middle of the room take up too much space and make it hard to open my suitcase. The sink next to the bed is also in an awkward place.

The hotel staff is incredibly friendly and always willing to assist. Additionally, the adjacent convenience store is a convenient amenity that adds to the overall enjoyment of the stay. Moreover, the breakfast buffet is a delightful experience that is sure to please.

Stayed in February 2023

found a condom wrapper in our room. the hotel generally smelt of food… bedroom wasn’t particularly clean… tiny room…

location was good. lots of hot water

Stayed in February 2023

The rooms are extremely small, no room for a family or even for luggage.

Even though I booked because breakfast was included we were told it was sold out. Very disappointing.

Stayed in February 2023

It's not an issue, but there was only 2 washing machines in the hotel and it was in the lobby floor. So it was just a bit awkward taking my laundry through the foyer pass reception.

Well presented hotel with all the amenities needed for a holiday. The team were helpful and friendly, and spoke English (which is always helpful to us non bilinguals). The rooms are very clean, a great size, effective layout, and comfy beds. Unfortunately we didn't get to try the breakfast but it looked amazing. Ginza was our first stop in our 2 week trip, and the location was great. Plenty of food around, plenty of shopping to get us started and easy to get to Tsukiji Fish Market and TeamLabs.

Stayed in February 2023