The room is very small and we were traveling with a 5 months old so there's practically no space in the room to stand after putting the travel cot in the room. Not suitable for family with very young kids.

Location is perfect and very convenient. 5 mins walk to Ginza main shopping street. Two metro lines within 10 mins walk. Staff are friendly and helpful. Room, although small but had everything and was very clean. Given the location and the cost (good value for money) I would recommend this hotel.

Stayed in June 2023

Check out time is a bit too early at 10am especially if you had a late night to do your last minute shopping or sight seeing.

Check-in and check out was a breeze. Though I find the rooms a bit small, it was very clean and location was perfect to go anywhere. I like the free amenities and even the regular supply of pajamas. There was also a 7-11 within the hotel which was convenient to buy anything we need whether food or convenience items. Overall, our stay was very comfortable.

Stayed in May 2023

Not a big issue, but the room was quite small.

Very clean and good location. Staff was really nice and helpful.

Stayed in July 2023

Rooms are small.

Excellent bathrooms, extremely clean rooms, friendly service, fabulous breakfast buffet. Central location near both Ghibli Clock, and Kabukiza theatre. 711 right there in the building too!

Stayed in July 2023

The rooms are really quite small. We brought one large suitcase and 2 carry ons and the room was barely walkable. The sink is also located next to the bed and in the only area you can place a large luggage piece so it makes it hard to use the sink. Shower was great, beds and pillows are comfortable.

The building is brand new, and all common areas have AC (which is important during the summer in Japan). The 7eleven in the 1st floor really comes in handy and is fully stocked.

Stayed in July 2023

The room size is too small, but it’s okay.. everything is well manage here.

It’s very convenient and close to ginza area with affordable price.

Stayed in June 2023

I loved that there was a 7-11 downstairs and all the amenities. There is also a currency exchange machine in the lobby.

Stayed in June 2023

Not much except rooms are too small.

It is in a prime location. Easy subways to access. Rooms are neat and clean. But really small. But I guess that’s Tokyo. Breakfast is very Japanese. So if you’re a vegetarian or have some allergy - please talk to the staff beforehand.

Stayed in July 2023

The room are so tiny

The location was great

Stayed in July 2023

Spacious rooms for Tokyo standards. Clean and comfortable. Very convenient location.

Stayed in July 2023

When you bring luggage and take subway, lots of exit didn’t have lift

A quite and nice place, clear and comfit!

Stayed in July 2023

Very cozy

Location

Stayed in July 2023

Clean and well maintained room and bathroom

Stayed in June 2023

We booked a standard room, and window was small and room felt initially cramped until we are arranged the beds

A great location and an amazing breakfast

Stayed in June 2023

Expecting the room with the view I expect in the photos even though I booked the same type of room

it's hard to reserve a room with the view I expect in this hotel however I am pleased to see a different view from the room and enjoy my own time at hotel

Stayed in April 2023

Very small (To be expected in Ginza) - but this was extra tight with the interconnecting rooms as a chair and table had to be moved to open the connecting door. so there was no space for luggage or to basically move at all. It did not bother us too much however as was a short overnight stay. There seemed to be lots of rigid rules displayed everywhere on signs with the associated fines etc, which detracted from the stay. I have never seen this in a higher standard property. The room was surprisingly unclean for Japan with a lot of dirt and clothing items from other guests under the bed for example.

Good location in Ginza. Quiet street but central. Interconnecting room. Pretty good value.

Stayed in July 2023

Loved the facilities that the hotel offers - you can grab complimentary tea, drip coffee, snacks, bath salts and toiletries from the lobby. The location was great because it is very close to the main street with lots of designer shops. There was also a 7/11 connected to the hotel at the bottom so it was convenient grabbing breakfast or late night snacks.

Stayed in April 2023

Breakfast didn’t taste good.

Location was perfect, it’s close to everywhere. Staff were very nice too.

Stayed in June 2023

Great location. Extremely clean. Even when you don’t ask to clean-up your room they provide you with clean towels everyday. Two small bottles of water also were provided each day.

Stayed in June 2023

The check out time is too early. two elevator isn't enough during rush hour.

Great location, 2-3 train station accessible within walking range. 7-11 and family mart are right next to the hotel Room is big enough for 2 adults and equipped with all needed facilities. Luggage deposite is free

Stayed in June 2023

I recently stayed at Hotel Musse in Ginza, Tokyo and wanted to share some important observations. One of the notable aspects is the extremely small size of the rooms in this hotel. If you are traveling with larger luggage or prefer more space to move around, this may be limiting. Another factor worth mentioning is that the air conditioning is the only option for ventilation in the rooms. This limitation can be uncomfortable for some guests, especially those who prefer natural airflow. It would be welcomed if there was an option to open windows for natural ventilation. During my stay, I also found that the number of laundry facilities in the hotel is quite limited compared to the number of rooms. This can result in long waiting times and inconvenience when doing laundry. It is advisable to consider this factor and explore alternative options when planning future trips.

I must commend the hotel's staff at Hotel Musse. They were accommodating, friendly, and went out of their way to assist us in every possible manner. Their attentiveness and care for guests were truly exceptional and contributed to a pleasant stay.

Stayed in June 2023

Compact rooms on 5th floor . A bit claustrophobic for me but understand it is par for the course for small Japanese hotels . Though the room had everything you would expect .

The property is well located 2 short blocks from Ginza 7 shopping street . Clean and efficient .

Stayed in June 2023

I would definitely rebook this hotel. The entrance probably needs to be more clear but the location is great, lots of places to eat and close to public transport. The room was very clean and the cute bath salt station at reception is a great idea!

Stayed in June 2023

Room was VERY tiny with excellent ensuite facilities- OK if you're out all day like we were. We knew it was a small room- all they had left.

Great location to stations and major sights. Wonderful breakfast and excellent cleanliness.

Stayed in June 2023

nothing I didn’t like

right in the centre of Ginza district/helpful staff/excellent breakfast

Stayed in May 2023