604-8031 Kyoto, Kyoto, Chuo-ku Kawaramachi Sanjo Sagaru Daikokucho 59-1, Japan
#347 of 696 hotels in Kyoto
Guests' ChoiceBased on 2304 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.1
Value for money
8.7
Free WiFi
8.5
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End of dialog contentReviewed: 27 December 2023
Arabella
United KingdomPerfect location for sight seeing and getting around Kyoto. Lots of shops and restaurants nearby. Very comfortable room and en suite shower. Staff were very accommodating allowing us to drop off our luggage before check in and leave it after check out. They also rang up a restaurant for us to confirm a reservation that we had made. A very enjoyable experience.
Stayed in December 2023
Reviewed: 27 December 2023
Wei
SingaporeA little small tho, but that is to be expected.
Everything! The hotel was located right in the central location of Kyoto - making all major locations accessible. Staff were extremely friendly and helpful and the hotel was clean!
Stayed in December 2023
Reviewed: 26 December 2023
Jean
SingaporeDid not like the fact that they don’t provide makeover room service unless our stay period is long (over a week).
Love the ambience and convenient location. The interior is so pretty and clean as well.
Stayed in November 2023
Reviewed: 23 December 2023
Emma
AustraliaThe only thing I didn’t like was the pillows.
Location was excellent. Loved the hotel, the cleanliness, the free hot chocolate/coffee machine, staff and service.
Stayed in December 2023
Reviewed: 23 December 2023
Mohamed
IndiaNone
The theme and history of the hotel make it a unique experience, also fairly central with 5 minutes walk to Sanjo station. The walk from hotel along the canal to the famous Gion area is very scenic
Stayed in December 2023
Reviewed: 22 December 2023
L
AustraliaWe really enjoyed our stay. The location was good. The staff was friendly and helpful. Facilities such as the lounge and amenities bar were really nice. The size of the room was quite reasonable compared to other hotels we’ve stayed at in Japan.
Stayed in December 2023
Reviewed: 21 December 2023
Cindy
IndonesiaBeautiful stylish hotel in strategic location surrounded by shops, restaurants and walking distance to tourist attractions. Will stay here again!
Stayed in December 2023
Reviewed: 21 December 2023
Egidija
LithuaniaMy only minor gripe was the limited storage space; a bit more room for personal items, such as an additional shelf or wardrobe, would have been appreciated.
I thoroughly enjoyed my stay at this hotel. The location is fantastic, with excellent dining options nearby. Accessibility to key attractions was very easy. The hotel's stylish decor impressed me across all areas, and the breakfast was both delicious and satisfying.
Stayed in December 2023
Reviewed: 20 December 2023
James
SingaporeSmall room than expected but I guess it's the same for all Japanese hotels
Location was excellent and right in the heart of Kyoto but once you enter into thr hotel, it is very quiet. I love the living lounge where I read some coffee table books and enjoyed my coffees.
Stayed in December 2023
Reviewed: 20 December 2023
Amy
SingaporeNothing, everything was great !
The hotel was located in a very convenient location with the subway and bus stops just about 5 mins walk away. The room was clean, albeit a little small for 2, but still cosy.
Stayed in December 2023
Reviewed: 19 December 2023
Michael
AustraliaA lovely, modern hotel in a very convenient location. Great facilities and a delicious buffet breakfast. The staff went out of their way to help us with whatever we needed.
Stayed in December 2023
Reviewed: 19 December 2023
Brooke
AustraliaLocation, room and breakfast all great
Stayed in December 2023
Reviewed: 18 December 2023
Victoria
AustraliaThe lighting a little too dim at times.
Excellent location, rooms were very comfortable.
Stayed in December 2023
Reviewed: 18 December 2023
Ole-martin
NorwayThe beds were a little too hard for my liking.
Modern and great looking hotel. Perfect location for exploring Kyoto. Staff were very friendly and helpful with any questions we had.
Stayed in December 2023
Reviewed: 16 December 2023
Rochanaporn
ThailandNone
The location was excellent near by everything shops, restaurants and attractions. The room is consider big for Japanese size.
Stayed in December 2023
Reviewed: 15 December 2023
Alexkech
SpainThe design of the room, the bathroom, bedding, lightning, the location...
Stayed in November 2023
Reviewed: 15 December 2023
Charlotte
AustraliaMy only criticism would be the rooms are a little dimly lit, but it really wasn’t an issue.
Lovely and spacious rooms, nice staff, and a very good location.
Stayed in December 2023
Reviewed: 13 December 2023
Tehina
Cook IslandsLocation and Customer Service, very accommodating and understanding.
Stayed in November 2023
Reviewed: 12 December 2023
Alexis
AustraliaRooms a bit small but understand we’re in Japan
Great location, friendly staff
Stayed in December 2023
Reviewed: 12 December 2023
Rebecca
United StatesRoom is pretty small, but it's to be expected. There are only two washers and dryers (which are coin op) so the wait is long, and the dryer is TERRIBLE - I ran my stuff for two cycles and it was still damp. I would suggest asking for extra hangers at the desk so you can hang your clothes to dry.
Beautiful hotel in a convenient location, near bus and train stops as well as walkable to all sorts of shops, restaurants, and bars (including sweet shops in/near Gion). The products provided by the "amenities bar" (you take toiletries as you need them rather than them being replaced by cleaning staff) are varied and good quality. Bed is decently comfortable and there was no noise problem.
Stayed in November 2023
Reviewed: 10 December 2023
Yakir
Israelvery nice hotel, the atmosphere is calm. (With cute lobby area to get a hot drink from the machine (coffee, choco or tea very helpful with shipment of luggage
Stayed in November 2023
Reviewed: 10 December 2023
Christopher
United KingdomNothing
The location was close to shops, restaurants and transport. The hotel was beautiful throughout . Rooms were a little compact but well set out. Staff were very helpful and extremely polite.
Stayed in November 2023
Reviewed: 8 December 2023
Alan
New ZealandNothing
Excellent hotel in great location. Nice little common area and helpful friendly staff.
Stayed in November 2023
Reviewed: 8 December 2023
Chang-jun
TaiwanWifi connection should be improved.
A strongly recommended stay in Kyoto. Staff is nice and the spare parts are well-enough. Place is good to access and convenient. Not noisy and clean.
Stayed in December 2023
Reviewed: 8 December 2023
Savannah
AustraliaThe room was a little bit small but the bathroom was spacious.
Location was fantastic!
Stayed in December 2023
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