The small size of the room.

My room met all my requirements, was clean, comfortable although a bit small.

Stayed in June 2023

Good breakfast. Good location.

Stayed in June 2023

No complaints

Beautiful hotel, modern, clean, and has an awesome aesthetic. It's also super close to everything! Only minutes from some of the top tourist spots.

Stayed in May 2023

Only 2 things, which were not deal breakers for me are: 1. Room is quite dim even with all the lights on. It is good for sleep and relaxation. If you need it to be very bright - there's no option to make it so. 2. It was a double bed with 2 separate mattresses, however they slide on the frame easily. If you sit on the bed with your back against the headrest you might start sliding down with the mattress itself. Or if you lie in the center of the bed you might split the 2 pieces apart and wake up in between the mattresses. If you sleep far apart, in the centers of individual mattresses - there won't be any problems.

Location is great, everything is nearby - konbini, atm, bus and metro stops are a walking distance away, food district is reachable within tens of minutes. Hot bath on the ground floor is a great way to relax. Bar is available as well, however I didn't use it, so can't tell if it's good. Liked the room styling. There's blinds on the window that do a good job if you want to isolate light and sleep longer, because in summer the sunrise is at 4A.M.. Staff if very polite and helpful. Can't really say anything bad. Ordered the massage that the hotel offers. It is a non-oil massage, and it is performed by people who come to hotel on demand and massage you in your room. The experience was great after a couple days full of walking with a backpack, since there's no oil involved they can really sink their fingers in instead of rubbing you with no impact, so again - great for muscles and tendons.

Stayed in June 2023

lobby and hallways really dimly lit.

Good sized, clean rooms with an onsen downstairs. Location was 10 mins (or less) walk to Nishiki Markets, and less than that to subways, shopping and more neighbourhood eateries than you could poke a stick at.

Stayed in June 2023

Shampoo, conditioner and body wash were provided but no shower caps or body lotion.

Lovely, modern hotel, near the underground station and very close to shops, restaurants, etc. Onsen was open until 2am, which was an added benefit Friendly and helpful staff.

Stayed in June 2023

Staffs are excellent!

Stayed in June 2023

I think the lighting in the restaurant is too dark. And the menue is disaster as a fact. Maybe one vegetarian dish would be advisable ! But

When in Kyoto I àlways stay in this hotel because it’s the absolutely the best location. Bus train subway is right there. With much rain in Kyoto there are only a few steps to the subway and the arcade shopping streets or take the subway to Kyoto station department store and huge underground shopping streets. And you will never get wet . Or even Osaka is easy reachable in an hour from near this hotel. Avoid the famous temples there are hundreds of little, unforgettable treasures !

Stayed in June 2023

The TV plays spooky music when it's powered on, the tatami floor is hard and feels like wood (not sure if it's even tatami in the first place)

Close to Kujo station and a river, few minutes walk to a shopping street. Room is very clean and equipped with many amenities. Staff were ok in English and the checkout process is extremely quick and easy.(just leave your card in a box)

Stayed in May 2023

The breakfast buffet isn’t regularly restocked so recommend going early if possible

Comfortable room, great location, beautiful hotel, there are men & women onsen baths for guests which is awesome but we weren’t able to use them due to having tattoos (we don’t mind, we totally respect the culture surrounding that and don’t expect different treatment!) - they do offer small cover up patches that you can purchase at reception but we would need too many for it to be viable

Stayed in May 2023

The calming area and location beautiful hotel

Stayed in May 2023

Good facilities like public bath(you have your own bath in your room of course). Room design is good. Nearby to Nishiki Market. 👍🏻

Stayed in June 2023

The hot bath was very nice, staff was very friendly, the bed was comfortable, location was superb

Stayed in May 2023

It would be great if they could change the breakfast menu on the alternative day.

Although the location is not right in the Sanjo center but it gives you the quiet night for good sleep. There are also many cafes and restaurant around the hotel that worth for explore.

Stayed in May 2023

The restaurant downstairs is overpriced and didn’t have many options (we didn’t have breakfast included but stopped for a light lunch). They have a music night on Fridays, but there was a 500 yen cover charge per person which we happily paid. Joined right before the second set started but the music was only for 45 minutes and then the bar closed and we had to leave. Probably wouldn’t have paid the cover charge in hindsight! The location was fairly convenient but the ten minute walk to the station can be a bit of a bother sometimes when you consider how much walking you’ll be doing to see all the sights!

Room was clean and relatively spacious. The king bed is two singles put together, but we didn’t mind that at all. Loved the tatami floor, wasn’t expecting that and gave it more of a Japanese feel. We found a few good bars in the area that were much less crowded than the Gion/Pontocho areas with just as much charm.

Stayed in May 2023

Pretty small room (japanese style) Extra table & chairs furniture taking some room space

Very peaceful and nice Onsen to take a bath after you long day Comfortable bed Daily amenities provided (tootbrush, water, tea, razor) Very good shades that make the room fully dark for better rest

Stayed in April 2023

The room looked like a mini Japanese house. Very much appreciated the attention to details. The tatami felt excellent and nothing felt "cheap" - all high quality.

Stayed in May 2023

wasn’t keen on breakfast price so ventured outside

The public baths were great. These were the most comfortable beds and pillows we found in 4 weeks travelling in Japan. staff were wonderful

Stayed in May 2023

Amazing hotel at the heart of Kyoto, 10-15 min from Gyon and the Toji Castle. Lovely Japanese style rooms, great staff and superb service, nice good breakfast and as a bonus you also enjoy a hot Japanese tab (Onsen) Will definitely return on my next visit to Kyoto and will recommend my family and friends

Stayed in May 2023

n/a

the aesthetic and location

Stayed in May 2023

The breakfast is really not worth it. Rooms are small, but you could expect that in Japan.

Value for money. It was surprisingly good and exceeding the expectations - it had all the services you would need and good location.

Stayed in May 2023

Thus hotel was by far my favourite. Absolutely loved the onsen and the staff were extremely friendly. The room was spacious, clean and gave you a good japanese feel with the decor. I will come back here.

Stayed in May 2023

small issues. more than one pillow per person would have been preferred. Towels are changed every day which is a bit of a waste so maybe a note on the door for whether you need towels. yes or no

The hotel was very attentive to our needs. the breakfast was excellent and the value of the package for its location and quality was very good

Stayed in May 2023

Was a good little hotel close to everything, a bit pricey compared to the other place we stayed for what you get. Monday hotel was not as nice and no onsen but it had a similar size room for a lot cheaper.

Stayed in April 2023

only one call out and easy to implement improvement suggestion: - have proper cups (not paper) for the morning coffee and offer cappuccino / coffee latte (included into the breakfast plan)

Stayed in May 2023