604-0943 Kyoto, Kyoto, Nakagyo-ku Fuyachodori Oikeagaru Kamihakusancho 249, Japan
#309 of 691 hotels in Kyoto
Guests' ChoiceBased on 1920 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.1
Staff
9.2
Value for money
8.9
Free WiFi
8.5
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End of dialog contentReviewed: 25 November 2024
Kristen
United StatesBreakfast and quality of the facilities
Stayed in November 2024
Reviewed: 24 November 2024
Ryszard
AustraliaThe laundry facility is a little small and very busy because of that.
Convenient and comfortable. Nice decor. Second time we've stayed here. Will stay here again.
Stayed in November 2024
Reviewed: 18 November 2024
Michaela
AustraliaComfortable and well laid out rooms, food at the restaurant was great. Staff were friendly and helpful. Location is good, short walk to station and a few different convenience stores.
Stayed in November 2024
Reviewed: 17 November 2024
Diego
MexicoGreat location and very nice rooms. Breakfast is very good combining Japanese and Westerner
Stayed in November 2024
Reviewed: 16 November 2024
Helen
New ZealandRooms are quite small.
Foyer, beds, room facilities, restaurant,
Stayed in November 2024
Reviewed: 15 November 2024
Jeff
CanadaAsk for a room that is not near the coin laundry on the 2nd floor. There are only two laundry machines for all hotel guests to use, and it is a very large hotel. So, it is in continuous use from morning though night time, and people stand around talking in the hallway as they wait for laundry machines to come available. You can easily hear them through the doors.
Clean, friendly and helpful staff, good breakfast
Stayed in November 2024
Reviewed: 11 November 2024
Jennifer
United StatesI believe that Booking overcharged me by quite a bit!!!!!
Ambience, location, staff efficiency, decent buffet.
Stayed in November 2024
Reviewed: 9 November 2024
Carole
AustraliaOur room was a little small, but workable
Great location, helpful staff, good vibe in the lobby area where there is a bar and restaurant, walking distance to lots of attractions including Teramuchi and Nishiki Markets
Stayed in November 2024
Reviewed: 8 November 2024
Denisa
AustriaLovely and comfortable rooms! A wonderful public bath.
Stayed in September 2024
Reviewed: 8 November 2024
Tatiana
SwitzerlandClosing time of the restaurant.
Very clean room, rather small but appropriate to the price we have paid. The fact that the hotel was having an laundromat was also helpful. Silence, well position location.
Stayed in October 2024
Reviewed: 8 November 2024
David
AustraliaFree public bath in hotel and maiko appearance
Stayed in November 2024
Reviewed: 5 November 2024
Ron
IsraelOnly two Laundromat machines imposes limited availability and wasting valuable time.
A quiet inner street, the bar service and restaurant are open until late.
Stayed in November 2024
Reviewed: 5 November 2024
Pallavi
IndiaLaundry option and Usage time is very limited.
Great location, well connected. Our stay was amazing, onsen/ sento was nice. Breakfast was okay. Not that great. Loved the property feel, space. Staff was excellent.
Stayed in October 2024
Reviewed: 4 November 2024
Thomas
United StatesAs in all Japanese midrange hotels, the eoom is small
Location and friendly staff
Stayed in November 2024
Reviewed: 4 November 2024
Tomasz
SwitzerlandThe place felt fancy and worth the price. Good breakfast, bathtub. Close to the royal palace, many streets with shopping options and few attractions. In the evening there are some traditional events available in the hotel (band with a singer and a small one person show).
Stayed in October 2024
Reviewed: 1 November 2024
Adele
CanadaWhile the room was comfortable, it was windowless, and the lighting was very poor.
Stayed in November 2024
Reviewed: 26 October 2024
Nocon
United StatesNo storage in rooms.. Hotel is very dark in the hallways. Nice to have laundry but the dryers do not work well at all. Would have been nice to change up the breakfast from time to time.
I’ve location .. easy walk to shopping and trains
Stayed in October 2024
Reviewed: 25 October 2024
Miles
SingaporeNothing.
Great location, great staff, nice cafe/restaurant, comfortable rooms.
Stayed in October 2024
Reviewed: 24 October 2024
Zuzana
Czech Republicthe room could be a little cleaner, the mattresses were slipping of the bed
everything
Stayed in October 2024
Reviewed: 24 October 2024
Michele
AustraliaFire alarm but understand this was not fault of hotel
Location, room was quiet and comfortable, public bath was very nice
Stayed in October 2024
Reviewed: 23 October 2024
Simon
United KingdomNothing, a really pleasant stay
Good hotel, Japanese styled and in with keeping with Kyoto vibe. Comfortable ok size room in an ambient, quiet atmosphere. Helpful staff and the bar and restaurant price and food wise are ok. The front desk staff are very helpful and efficient, case transfer no problem, taxi booking no problem. The hotel lay on extra activities as well like Sake tasting and a performance by a Meiko which was very good Hotel is situated in a good quiet area close to shops, bars and restaurants and just far enough away from the really busy tourists areas like Potoncho and Gion which are within walking distance.
Stayed in October 2024
Reviewed: 23 October 2024
Oliver
AustraliaHallways were very dark.
Good location for the market, if a bit far from a useful station. Staff were great.
Stayed in September 2024
Reviewed: 22 October 2024
Kyle
United StatesEverything was spectacular at this hotel. Honestly it has been our best hotel so far in Japan. The hotel staff have helped us with bookings and shipping our luggage. Our bags even arrived in our room.
Stayed in October 2024
Reviewed: 20 October 2024
Narelle
AustraliaUnnecessary table and chairs in the hotel room that took up alof of room.
Amazing location! This hotel is in the heart of Kyoto but in a quiet street so it's perfect. Within walking distance to the main market and shopping strip, cafes and delicious places to eat. Great hotel service, rooms were a decent size for Japan, our suitcases were quite squished but that wasn't a problem. Hotel onsen was great to use, super clean.
Stayed in October 2024
Reviewed: 20 October 2024
John
AustraliaClean & Comfortable rooms Attractive design features Staff friendly & helpful Lovely bar & restaurant Perfect location
Stayed in October 2024
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