I booked the king room and felt the room was on the smaller size for Japanese standards. It was hard to get into the bed, and there was barely any room to open my one suitcase and to keep it open during my stay. The pillows were not great either. They were too soft and didn't provide any support to my head, so it did affect my sleep through the night. Other than these two items, there wasn't much to complain about this hotel. Everything else lived up to the good comments and ratings.

I was a female solo traveller and had booked this hotel based on the high booking.com ratings. The location was convenient, and it was great to be walking distance to the train station, markets, shops, and tourist attractions. The staff was very friendly and helpful and spoke English well. I stayed 5 nights, and the hotel provided me with skin products to use during my stay, which i enjoyed. There was both Western and Japanese selection for breakfast, and I loved there was an onsen at the hotel.

Stayed in September 2024

Very comfortable bedrooms, great location and great sento! I will definitely be coming back.

Stayed in September 2024

The breakfast could be improved. Not much choice if you wake up late. Although the room was cleaned, the shelves underneath the TV had dust.

We loved the entertainment they have in the evening. The room was spacious and confortable and the onsen was a bonus. The staff were also amazing. Extra bonus for them.

Stayed in September 2024

Room is small, but that is typical Japan.

Nice hotel in good location, walking distance from the subway. Very nice onsen on site.

Stayed in June 2024

Room was very small, cleaning service only every second day

Large bed, very clean, good location

Stayed in September 2024

Breakfast was very bad. Almost inedible.

Staff, room, amenities, location

Stayed in September 2024

Quiet, convenient and safety location and the wonderful atmosphere.

Stayed in September 2024

Distant staff

Nice location and facilities

Stayed in September 2024

I liked the room, the staff were friendly and the location, 10 minutes walking there were an area for shopping and restaurants.

Stayed in September 2024

Good breakfast, location and facilities

Stayed in September 2024

Offered hdmi and movies but did not have cables or access to channels that offered that. Had to go out and buy a hdmi cable and then struggle for 20 minutes trying to plug it in

Modern with ryokan-esque features. Good access to English all around the building and features were explained in a simple manner.

Stayed in September 2024

Nothing

All very nice place good room nice public bath and very good breakfast. Location very central

Stayed in September 2024

Great location, short walk to Nishiki market/downtown and close to subways and buses. Excellent value for money.

Stayed in September 2024

Nothing really....

Great hotel with lovely Japanese themed rooms ( but with very comfortable beds ) of a decent size. Clean, modern, good shower, exceptionally polite and helpful staff. About 3-4 mins walk to two different tube lines so we'll connected. Didn't eat in restaurant nor had breakfast at the hotel so can't comment on those. But overall it was a great hotel. Recommended 👍🏻

Stayed in September 2024

Beautiful accommodation in a great area, tons of local things around it

Stayed in August 2024

The staff are extremely friendly and helpful

Stayed in August 2024

Large comfortable room , lots of tea , coffee toiletries. Loved the ladies bath area . Good location and friendly staff

Stayed in August 2024

N.a.

Nice bar area, great baths, friendly service from the staff. Decent location, not too far from the shops. Slightly larger than average rooms.

Stayed in August 2024

Rooms are a bit dark, with no view.

Hotel is well located, modern with good breakfast. It also has a public bath for those interested in this experience.

Stayed in August 2024

I had an exceptional stay at Resol Trinity Kyoto. The hotel is incredibly comfortable and practical, offering a peaceful retreat despite being located in the heart of Kyoto. It's the perfect spot for exploring the city while enjoying some much-needed tranquility. The design of the hotel is beautiful and elegant, seamlessly blending contemporary and traditional elements. This thoughtful design creates a warm and inviting atmosphere that made my stay even more enjoyable. One of the highlights was the matcha set available in the room—a lovely touch that added to the overall experience. The staff were exceptionally kind and attentive, always ready to assist with a smile. Their hospitality truly enhanced my stay. Overall, Resol Trinity Kyoto is a fantastic choice for anyone looking for a serene, well-designed, and centrally located hotel in Kyoto. I highly recommend it!

Stayed in August 2024

Clean, comfortable. Good price.

Stayed in August 2024

Breakfast ends too early

Comfort

Stayed in August 2024

The hotel is spotless, rooms are nicely finished, the onsen is great and it’s located close to a subway line as well as most of the nightlife.

Stayed in August 2024

The location was excellent. Very central which made taking public transportation to sights easy. The hotel is on a quieter street but walking distance to great food and the metro stations. The hotel had really nice rooms with excellent selection of toiletries. It felt like affordable and approachable luxury. They also had onsens and a restaurant for those guests who are interested.

Stayed in August 2024

Very clean rooms. Great location. Also Cafe on the ground floor is very convenient.

Stayed in July 2024