843-0301 Saga, Ureshino, Ureshinomachi Shimojuku Oaza 1021, Japan
#8 of 21 hotels in Ureshino
Guests' ChoiceBased on 126 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.5
Facilities
8.7
Staff
9.2
Value for money
8.3
Free Wifi
9.1
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End of dialog contentReviewed: April 11, 2025
Dennis
JapanThere is nothing not to like!
Convenient location, nice buffet, outstanding onsen baths.
Stayed in April 2025
Reviewed: April 8, 2025
Gaya
IsraelWe have a car so location wise was okay, the onsen was super nice . And the room was very big .
Stayed in April 2025
Reviewed: March 27, 2025
Seow
SingaporeThe hotel room was quite basic and bare, and was just big enough for four futons and the low table, and had not much walking space left after we opened our luggage. We also had to layout the futons ourselves. Being a small town, everything closed after 6pm and it was very difficult to find eating places even at 6.30pm during the sakura season. Every eatery we went to did not accept customers even when the earlier customers had left, and not many accept reservations. It is therefore good to reach the town early and go for dinner as early as possible.
Being in the centre of the small town of Ureshino, we could reach most of the amenities and F&B on foot. Even though the onset was not very big, it was well maintained and was quite well equipped. The water temperature was also good. The breakfast was mainly Japanese style and was good. What stood out was the reception staff. They were very friendly and were extremely helpful, and went the extra mile to help us to find available eateries.
Stayed in March 2025
Reviewed: March 23, 2025
Kuanchan
TaiwanRoom space and dinner
Stayed in March 2025
Reviewed: February 9, 2025
Stephan
Taiwandesign, onsen, breakfast
Stayed in February 2025
Reviewed: February 4, 2025
Supornvadee
ThailandAs for the room, it met my expectations overall. While I felt that the room could be cleaner, it was still comfortable and well-appointed, allowing for a restful stay. This minor shortcoming was easily overlooked given the excellent amenities and warm service provided throughout my visit.
I recently had the pleasure of staying at this wonderful hotel, and I must say, it exceeded all of my expectations. Each morning, I enjoyed a traditional yet delicious breakfast that set the tone for a perfect day. The breakfast spread was a delightful mix of authentic local flavors and freshly prepared dishes, truly a treat for the senses. One of the highlights of my stay was the hotel's onsen. Without a doubt, it was the best onsen experience I've ever had. The water was soothing and impeccably maintained, providing the perfect respite after a day of exploring. The outdoor onsen, in particular, offered a unique charm—immersing myself in the warm, mineral-rich waters while taking in the serene natural surroundings was an unforgettable experience. From the impeccable service to the relaxing ambiance, every aspect of my stay was thoughtfully curated to provide a memorable getaway. I would highly recommend this hotel to anyone looking to indulge in a blend of culinary delights and restorative relaxation.
Stayed in January 2025
Reviewed: January 22, 2025
Lari
United StatesBreakfast was expensive and not included in our room price. Too far from train station to walk. We had to pay for 3 taxis to get there for our group of 10 people.
We loved our room. We had to set up our own futon on the floor.
Stayed in December 2024
Reviewed: January 12, 2025
Kei
JapanN/A
Especially, quality of the hot spa was pretty nice! The water of the spa was like a cosmetic wat
Stayed in January 2025
Reviewed: December 29, 2024
Kiyoshi
SingaporeRoom feels a bit dated and old.
Good location where it is quite central. Staff was welcoming and warm attitude. Hotel lobby is spacious and the lounge area comfortable. Onsen has a great view .
Stayed in December 2024
Reviewed: December 29, 2024
Minzinda
AustraliaThe onsen
Stayed in December 2024
Reviewed: December 21, 2024
Wei
Australiathe onsen on rooftop, outdoor onsen, room size, meals, late check out
Stayed in December 2024
Reviewed: December 14, 2024
Chai
SingaporeExcellent onsen and very comfortable room.
Stayed in December 2024
Reviewed: December 7, 2024
Henry
United StatesNot many options for food nearby
Views, bed, and onsen were very good.
Stayed in November 2024
Reviewed: December 5, 2024
Klairoong
ThailandDinner was excellent, room was specious service was the best.
Stayed in November 2024
Reviewed: December 4, 2024
Shaohan
SingaporeNothing! Everything is good!
Size of the room is bigger than other hotels
Stayed in November 2024
Reviewed: December 3, 2024
Marie
NetherlandsThe hotel looks and feels a bit dated. But to me it was fine.
This hotel was huge, the baths on the top floor were nice. The room was very big.
Stayed in November 2024
Reviewed: December 2, 2024
Jianling
SingaporeNIL
Nice hotel with large room and good views.
Stayed in November 2024
Reviewed: November 28, 2024
Carol
CanadaClean, spacious, amazing restaurant and excellent hot spring facility.
Stayed in November 2024
Reviewed: November 25, 2024
Satit
ThailandWe stay in Japanese room and normally staff will come to set the bed. But this hotel , guest need to setup bed by themself. Breakfast is expensive
Onsen facilities : indoor and outdoor very nice. Reception Staff explain well during check in.
Stayed in November 2024
Reviewed: November 19, 2024
May
AustraliaThe rooms are spacious, though they feel slightly dated compared to the hotel's modern and well-maintained facilities.
We were pleasantly surprised to discover such a modern and grand hotel in the small town of Ureshino, offering a comfortable stay despite the limited activities in the area. The onsen was a standout feature, providing stunning views of the town and exceptional cleanliness. Additionally, breakfast in the elegant hotel ballroom was a delightful experience, with a wide and delicious selection that added to the overall charm of our stay.
Stayed in October 2024
Reviewed: November 19, 2024
Mae
ThailandNothing
Everything was perfect. Especially the ONSEN.
Stayed in November 2024
Reviewed: September 13, 2024
Peggy
United StatesThe room was very sparse and not decorated. Suggest to decorate with ikebana and scrolls or Japanese local art.
The front desk staff were SO HELPFUL. Anticipated our needs. The onsen was great temperature and clean. The buffet food was yummy. The room was clean and spacious. The tea and yokan were appreciated. Wished that the yukatas were for sale.
Stayed in September 2024
Reviewed: September 8, 2024
Sau
SingaporeNone
This is a large Onsen hotel but still feels warm with its lovely facilities and warm staff. The Onsen area is clean and nice and water quality is good, dining hall is nicely designed, we stayed in a western room, love the room size. Overall a great way to start our first night in Kyushu! PS we walked around the Onsen town after dinner and covered quite interesting sights!
Stayed in September 2024
Reviewed: September 6, 2024
Sheryl
Hong KongNothing.
This was one of my best stay in Japan. We were being hit by typhoon and the hotel was kind enough to offer the guests free lunch on the typhoon date, given that all restaurants were closed. It’s just curry but it’s the thoughts that matter. We really appreciate that. Both indoor and outdoor onsen were great, and you could enjoy free ice stick at the lounge outside the onsen.
Stayed in August 2024
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