Reviews of Hyatt Regency Naha, Okinawa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
900-0013 Okinawa, Naha, Makishi 3-6-20, Japan
#30 of 162 hotels in Naha
Guests' ChoiceReview Score
Based on 143 hotel reviews
8.6Score breakdown
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Cleanliness
9.1
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Comfort
9.2
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Location
9.0
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Facilities
8.9
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Staff
9.1
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Value for money
8.3
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Free Wifi
9.4
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Reviewed: February 7, 2025
Elena
Japan1 review10“It was one of the best nights.”- • Leisure trip
- • Couple
- • Club Twin Room with Lounge Access
- • Stayed 1 night
- • Submitted from a mobile device
I enjoyed everything.
Everything about our stay was amazing. It was more than what we expected. From being escorted at the front, being able to have the opportunity to use the lounge was amazing. Staff was also amazing.
Stayed in January 2025
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Reviewed: December 23, 2024
Steven
Singapore13 Reviews9.0“Great and wonderful experience!”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room with Extra Bed
- • Stayed 7 nights
The hotel is near Kokusai-dori with a lot of shops and food outlets. The room was very comfortable and the hotel provided a selection of pillows that we could select from. Car park facilities are great as they had a dedicated facility just opposite the hotel for cars. Last but not the least, the staff were very friendly and helpful!
Stayed in December 2024
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Reviewed: December 16, 2024
Joey
Singapore18 Reviews4 helpful votes9.0“The best place to stay in Naha city itself for sure”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Staff very friendly and helpful, and very quick to bring up requests to the room like water or more towels; location is superb, 5 min walk to kokusai dori and right next to makishi market and tsuboya pottery street; few off track hidden gems down south from the hotel too :)
Stayed in December 2024
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Reviewed: November 28, 2024
Zane
New Zealand2 Reviews8.0“Lovely hotel, nice staff and great price”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The location is good for local shops but bit far away from other main attractions it just depends on your own personal circumstances/trip plan
Nice clean hotel and great price
Stayed in November 2024
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Reviewed: November 26, 2024
Han
Hong Kong4 Reviews1 helpful vote8.0“Great location”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Asked a milk bottle sterilizer as we stayed with our babies, but they couldn’t provide a proper one, the staff spoke only limited English, couldn’t really get what we needed.
Good location, simple breakfast, clean
Stayed in November 2024
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Reviewed: November 16, 2024
Ong
Singapore9 Reviews1 helpful vote9.0“A pleasant stay in a convenient location”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No C port for charging mobile. Only USB available.
Centrally located. Near to international street where there is easy access to food and shopping. Staff very polite and helpful. They are always at hand to provide the service.
Stayed in November 2024
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Reviewed: November 4, 2024
Muni
Taiwan18 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Group
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There is nothing I dislike during my stay.
The location is super great. It is easy to go anywhere. Apart from that, you also easy to find some great restaurants nearby the hotel.
Stayed in November 2024
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Reviewed: October 29, 2024
Halonie
Hong Kong38 Reviews3 helpful votes9.0Wonderful- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
I thought it was ridiculous to be asked to pay extra for the connecting rooms as I had been to many hotels, and I never heard of anything like that. It was good the staff opened the connecting doors for us free of charge at the end.
Good location, clean n cozy. Breakfast is good. Staffs are very helpful.
Stayed in October 2024
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Reviewed: October 22, 2024
Cynthia
Singapore21 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location is the plus point - just minutes walk to all the food and shopping. Room is clean and comfortable.
Stayed in October 2024
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Reviewed: October 21, 2024
Timothy
Canada47 Reviews3 helpful votes8.0“Nice staff, good breakfast, convenient location to transit, restaurants and shopping”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
pool area wasn’t attractive and few chairs.
Good variety for breakfast
Stayed in October 2024
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Reviewed: October 19, 2024
Adam
Taiwan18 Reviews3 helpful votes9.0“Great place to stay in Naha! Great location!”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location and pool, the buffet breakfast was also very good. Staff were helpful and the room was clean and comfortable.
Stayed in September 2024
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Reviewed: October 19, 2024
Mammie
Vietnam17 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Nothing
Excellent breakfast & staff!
Stayed in October 2024
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Reviewed: October 13, 2024
Eyal
Israel29 Reviews5 helpful votes9.0“Great place to stay if you are mostly driving around the island. It’s central and close to restaurants and shops.”- • Leisure trip
- • Travelers with friends
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
In the morning the elevator queue is horrible and no option to take the stairs.
Washing machines are available at every floor. Very well equipped and the location is rather good in the city if you have a car.
Stayed in October 2024
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Reviewed: September 24, 2024
Daniela
Italy30 Reviews1 helpful vote9.0“Excellent stay in Naha”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Perfectly positioned in the city center. The facility was beautiful and clean, the room spacious and overall with great amenities. Also the staff was kind and helpful.
Stayed in September 2024
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Reviewed: September 16, 2024
Viacheslav
Russia31 Reviews8 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Great high end hotel
Stayed in September 2024
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Reviewed: August 23, 2024
Abdullah
Kuwait3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast was almost 99% local food. Was hoping for international food.
The bed and pillow were comfortable
Stayed in August 2024
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Reviewed: August 19, 2024
Monica
United Kingdom17 Reviews4 helpful votes8.0“Great rooms and location”- • Leisure trip
- • Couple
- • Club Twin Room with Lounge Access
- • Stayed 5 nights
We asked the concierge to help us a few times for example we wanted to book an island excursion, but they didn't really have any suggestions for us and were confused at our request. They gave us a taxi number to arrange something ourselves. Also, the laundry facilities are impossible to use and the rooms with laundry in are unbearably hot. We had to go to 6 different floors to try and find a free washing machine, and we had to call down to main reception twice to ask for people to come up and help us. Lastly, the pool has very few places to relax and the beds have no cushions despite there being cushions in the photos. It made the big round loungers really uncomfortable to lie on so we didn't spend any time at the pool.
The location was great. 5 mins from all the main action. The rooms were huge and equipped with so many amenities like robes, pyjamas, skincare kits. They did a really nice evening service leaving you chocolates and a little card with the next day's forecast which was a lovely touch. The executive lounge was worth paying for, we got breakfast every day which was plentiful and included happy hour free drinks in the evening time. You can also book massage services at an extra cost where the therapists come to your room which was nice. The room had a lovely view of the city. The bellboys are great and always really helpful upon arrival and departure, and always helped us hail a cab when we needed one.
Stayed in August 2024
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Reviewed: July 31, 2024
Choon
Malaysia43 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
Pillows are too soft for my liking Lifts are very slow
Breakfast was good, plenty of foods Buffet brunch was great too
Stayed in July 2024
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Reviewed: July 30, 2024
Em
Bulgaria18 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Small thing. In the breakfast one need to save paper tickets. Better to make it digital
Good hotel in great location
Stayed in July 2024
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Reviewed: July 18, 2024
David
Germany21 Reviews1 helpful vote8.0“Great hotel at a great location near the Main Street”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Waiting queues at the breakfast were a bummer
Great location and very clean hotel. The staff is super friendly and we enjoyed the pool.
Stayed in July 2024
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Reviewed: June 7, 2024
Tom
United Kingdom5 Reviews10“Top hotel - loved our stay here.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Not a criticism of the hotel but more a travel tip - you need a car on this island. Public transport is not good. Don't forget your international driving licence like us! Need to apply before you leave your place of residence.
Best hotel in our two stay in Japan. Top end hotel for a great price. The staff were very attentive and really made you welcome. Room was a good size and very comfortable. Breakfast was amazing! Great jacuzzi and terrace swimming pool. Kids loved it! Location spot on - easy from the airport and fun area.
Stayed in June 2024
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Reviewed: June 6, 2024
Pedro
United Kingdom13 Reviews1 helpful vote9.0“Great experience”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room with Extra Bed
- • Stayed 2 nights
Excellent location. Very nice room and bathroom. Breakfast had many different options for different tastes and cultures. Spa was clean and nice.
Stayed in April 2024
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Reviewed: May 26, 2024
Lilien
Australia10 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Super convenient very clean and lovely receptionists
Stayed in April 2024
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Reviewed: May 21, 2024
Wei-chuan
Taiwan15 Reviews4 helpful votes8.0“Great location, but a bit expensive.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
Parking tower is busy, need to wait 5~10 mins to park or take the car and need extra charge.
Breakfast is the best part of our stay, plenty of flavors and choice can eat. Room is not big but still enough for us. Location is really great, only 5 mins walk to Kokusai-dori and find foods or shopping. Pool is also good with a hot tub beside. My kids have very good time during this stay.
Stayed in April 2024
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