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Reviews of INOVA Kanazawa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

920-0036 Ishikawa, Kanazawa, Motogiku-cho 25-3, Japan

#9 of 124 hotels in Kanazawa

Guests' Choice

Review Score

Based on 179 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    8.3

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.5

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 5 nights
    • Submitted from a mobile device

    Inova kanazawa was a fantastic place to stay. Beautiful appartment, very clean, the girls on the front desk very accomodating, easy to get everywhere. A beautiful place to visit

    Stayed in March 2025

  • Reviewed: March 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    Other guests had cleaned out/taken all of the complimentary items such as coffee for the morning so since there's is no staff until after 9.00 we got no coffee. Which is no big problem and not something the hotel can help as these were actions of other guests.

    Suite was clean and the staff was very friendly.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    I needed a early checkout, and mentioned it during check in to the staff, they let us know to use the tablet prepared at the lounge counter but when I was there, there was a network error hence I couldn’t checkout on time. I even called the emergency number twice but nobody picked up until the third time. It was the tiniest hiccup for the stay.

    The front staff was so friendly, room was spacious and clean, everything was well prepared.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    9.0
    Great hotel to stay!
    • Leisure trip
    • Family with young children
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    There's no convenient store around. Nearest would be about 5-6 minutes away. They probably forgot to replace the plastic bag for the bin.

    Friendly staff. Able to converse in English. The bread they provided is such a lovely touch on their hospitality. Quiet neighbourhood.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    great staff, beautiful town and comfortable lodgings
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 7 nights

    Staff were lovely. Location was great and the train station, shops, local attractions within walking distance.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    10
    New gem close to everything
    • Leisure trip
    • Couple
    • Superior Double - Check-in after 5pm is self-check-in
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very spacious and new apartment. Close to station and the old samurai district. Staff were very friendly and helpful. We enjoyed the breakfast of toast and coffee each morning. Train noise was minimal as soundproofing was excellent.

    Stayed in March 2025

  • Reviewed: February 27, 2025

    9.0
    Spacious clean and very comfortable
    • Leisure trip
    • Travelers with friends
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Very spacious. The ability to divide the room with the sliding door was great. Laundry facilities are also good and the provision of European breakfast was very generous

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Fantastic apartment style hotel room, would highly recommend
    • Leisure trip
    • Travelers with friends
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing everything was fantastic

    Such a great place to stay, 10 min walk from station. The room was spacious had everything you needed just like an apartment. We loved the washer and the dryer room in the shower. Very handy. The bathroom had a tv and the bath had a function that kept the water nice and hot. So many extras provided like washing detergent and a light breakfast in the morning. The staff were very friendly, knowledgeable and helpful. They helped us forward our luggage onto Osaka.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Great little find.
    • Leisure trip
    • Group
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 3 nights
    • Submitted from a mobile device

    So close to the train station. Loved the partition between the washing machine/dryer and the rest of the room. Also found the partition between the queen bed and the twin beds nice.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    9.0
    We will definitely stay there again when we visit Kanazawa
    • Leisure trip
    • Family with young children
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 3 nights

    It was difficult to get in as we arrived after the reception counter closed but once we got in, everything was alright.

    The hotel room was self contained and had everything we needed including a washing machine. They even gave us a simple breakfast at the reception area. The lady receptionist was very kind, pleasant and helpful.

    Stayed in January 2025

  • Reviewed: February 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 3 nights
    • Submitted from a mobile device

    No

    Very wonderful hotel, big room and nice host, 10 mins walk to train station.

    Stayed in February 2025

  • Reviewed: January 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Washing machine/dryer was not working well. We were left with damp clothes despite putting very minimal clothes inside and had to use the radiator to dry them.

    Breakfast is simple and good. Like that there are snacks and coffee available during office hours.

    Stayed in January 2025

  • Reviewed: January 18, 2025

    10
    Great hotel with lovely rooms.
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Great room with lovely amenities. Wonderful to have well equipped kitchen facilities - loved the bathroom! Good location close to train station and easy walking distance to other parts of the city.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    We had a comfortable and pleasant stay at INOVA station Hotel.
    • Leisure trip
    • Couple
    • Superior Double - Check-in after 5pm is self-check-in
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing !

    Very well equipped and spacious apartment. Very pleasant and helpful staff.

    Stayed in January 2025

  • Reviewed: January 11, 2025

    10
    Perfect comfort for families
    • Leisure trip
    • Family with young children
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 3 nights
    • Submitted from a mobile device

    Great apartment style suite with everything you need, including a massage chair! Was perfect for us after days of travelling so we could relax and get comfortable. Includes a free breakfast in the morning and not far from station.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    9.0
    Nice, Impressive and Reasonable Price.
    • Leisure trip
    • Group
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights

    The heater was not warm enough in the room. It would be better if the hotel could improve this. Thank you.

    The location is good, the room is very nice along with all the facilities in the room. It quite useful and comfortable.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Presidential Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Size, amenities, location and price

    Stayed in December 2024

  • Reviewed: December 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Presidential Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    Such a fun stay Games and consoles for the big kids to play Friendly staff

    Stayed in December 2024

  • Reviewed: December 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    Very close to the train - you can hear loads of noise every time train passes by. Pretty far for most of city attractions.

    Real nice and helpful reception, large room

    Stayed in November 2024

  • Reviewed: December 12, 2024

    10
    Great place to stay as a family of five, free breakfast of bread and cereal, staff even drove us to train station when w
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit further from train station then first thought

    Within walking distance of train station, helpful friendly staff, good sized room for five people with great facilities and free breakfast

    Stayed in December 2024

  • Reviewed: December 6, 2024

    9.0
    Very nice, clean and great service.
    • Leisure trip
    • Travelers with friends
    • Presidential Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    It was about a 10 or 15 minute walk to kanazawa station. Not an issue for me and my friends but should be kept in mind.

    Nice room very clean and spacious. Staff were nice and helpful and free breakfast was convenient. No noise despite being so close to the train line.

    Stayed in December 2024

  • Reviewed: December 4, 2024

    9.0
    Good value for money
    • Leisure trip
    • Travelers with friends
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Quieter side of the city with not many eateries around. But there’s nearby 7-Eleven.

    Free flow of water and self-service for coffee & tea bags and toiletries kits. Clean and spacious room with two queen size beds plus two single beds on top, plus sofa and coffee table. 15-min walk from Kanazawa train station and bus terminal. Friendly receptionist. Luggage storage available before checkin.

    Stayed in November 2024

  • Reviewed: November 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    wifi was not working properly (it was connected but websites and streams did not load on all our devices), kitchen is not fully equipped for cooking a full dinner

    nice neighborhood and house, clean and big apartment. bathroom ist very good. the personnel was very kind and helpful.

    Stayed in November 2024

  • Reviewed: November 23, 2024

    9.0
    Good Stay. Recommended.
    • Leisure trip
    • Couple
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night

    Wonderful if parking could be cheaper.

    Very well equipped.

    Stayed in November 2024

Showing 1 - 25

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