920-0036 Ishikawa, Kanazawa, Motogiku-cho 25-3, Japan
#9 of 124 hotels in Kanazawa
Guests' ChoiceBased on 179 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
8.3
Facilities
9.6
Staff
9.7
Value for money
9.5
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2025
Gillian
AustraliaInova kanazawa was a fantastic place to stay. Beautiful appartment, very clean, the girls on the front desk very accomodating, easy to get everywhere. A beautiful place to visit
Stayed in March 2025
Reviewed: March 26, 2025
Anu
SwedenOther guests had cleaned out/taken all of the complimentary items such as coffee for the morning so since there's is no staff until after 9.00 we got no coffee. Which is no big problem and not something the hotel can help as these were actions of other guests.
Suite was clean and the staff was very friendly.
Stayed in March 2025
Reviewed: March 26, 2025
Emily
JapanI needed a early checkout, and mentioned it during check in to the staff, they let us know to use the tablet prepared at the lounge counter but when I was there, there was a network error hence I couldn’t checkout on time. I even called the emergency number twice but nobody picked up until the third time. It was the tiniest hiccup for the stay.
The front staff was so friendly, room was spacious and clean, everything was well prepared.
Stayed in March 2025
Reviewed: March 22, 2025
Lin
SingaporeThere's no convenient store around. Nearest would be about 5-6 minutes away. They probably forgot to replace the plastic bag for the bin.
Friendly staff. Able to converse in English. The bread they provided is such a lovely touch on their hospitality. Quiet neighbourhood.
Stayed in March 2025
Reviewed: March 22, 2025
Sarah-jane
AustraliaStaff were lovely. Location was great and the train station, shops, local attractions within walking distance.
Stayed in March 2025
Reviewed: March 12, 2025
Joanne
AustraliaNothing
Very spacious and new apartment. Close to station and the old samurai district. Staff were very friendly and helpful. We enjoyed the breakfast of toast and coffee each morning. Train noise was minimal as soundproofing was excellent.
Stayed in March 2025
Reviewed: February 27, 2025
Rhonda
AustraliaVery spacious. The ability to divide the room with the sliding door was great. Laundry facilities are also good and the provision of European breakfast was very generous
Stayed in February 2025
Reviewed: February 18, 2025
De
AustraliaNothing everything was fantastic
Such a great place to stay, 10 min walk from station. The room was spacious had everything you needed just like an apartment. We loved the washer and the dryer room in the shower. Very handy. The bathroom had a tv and the bath had a function that kept the water nice and hot. So many extras provided like washing detergent and a light breakfast in the morning. The staff were very friendly, knowledgeable and helpful. They helped us forward our luggage onto Osaka.
Stayed in February 2025
Reviewed: February 18, 2025
Liana
United StatesSo close to the train station. Loved the partition between the washing machine/dryer and the rest of the room. Also found the partition between the queen bed and the twin beds nice.
Stayed in February 2025
Reviewed: February 11, 2025
Wah
New ZealandIt was difficult to get in as we arrived after the reception counter closed but once we got in, everything was alright.
The hotel room was self contained and had everything we needed including a washing machine. They even gave us a simple breakfast at the reception area. The lady receptionist was very kind, pleasant and helpful.
Stayed in January 2025
Reviewed: February 10, 2025
Peilin
TaiwanNo
Very wonderful hotel, big room and nice host, 10 mins walk to train station.
Stayed in February 2025
Reviewed: January 22, 2025
Shirlyn
MalaysiaWashing machine/dryer was not working well. We were left with damp clothes despite putting very minimal clothes inside and had to use the radiator to dry them.
Breakfast is simple and good. Like that there are snacks and coffee available during office hours.
Stayed in January 2025
Reviewed: January 18, 2025
Kerrie
AustraliaGreat room with lovely amenities. Wonderful to have well equipped kitchen facilities - loved the bathroom! Good location close to train station and easy walking distance to other parts of the city.
Stayed in January 2025
Reviewed: January 12, 2025
Krishna
IndiaNothing !
Very well equipped and spacious apartment. Very pleasant and helpful staff.
Stayed in January 2025
Reviewed: January 11, 2025
Isabelle
AustraliaGreat apartment style suite with everything you need, including a massage chair! Was perfect for us after days of travelling so we could relax and get comfortable. Includes a free breakfast in the morning and not far from station.
Stayed in January 2025
Reviewed: December 30, 2024
Achara
ThailandThe heater was not warm enough in the room. It would be better if the hotel could improve this. Thank you.
The location is good, the room is very nice along with all the facilities in the room. It quite useful and comfortable.
Stayed in December 2024
Reviewed: December 23, 2024
Choy
SingaporeNil
Size, amenities, location and price
Stayed in December 2024
Reviewed: December 23, 2024
Troy
AustraliaSuch a fun stay Games and consoles for the big kids to play Friendly staff
Stayed in December 2024
Reviewed: December 17, 2024
Irene
United StatesVery close to the train - you can hear loads of noise every time train passes by. Pretty far for most of city attractions.
Real nice and helpful reception, large room
Stayed in November 2024
Reviewed: December 12, 2024
Danielle
AustraliaA bit further from train station then first thought
Within walking distance of train station, helpful friendly staff, good sized room for five people with great facilities and free breakfast
Stayed in December 2024
Reviewed: December 6, 2024
Beau
AustraliaIt was about a 10 or 15 minute walk to kanazawa station. Not an issue for me and my friends but should be kept in mind.
Nice room very clean and spacious. Staff were nice and helpful and free breakfast was convenient. No noise despite being so close to the train line.
Stayed in December 2024
Reviewed: December 4, 2024
Kuan
MalaysiaQuieter side of the city with not many eateries around. But there’s nearby 7-Eleven.
Free flow of water and self-service for coffee & tea bags and toiletries kits. Clean and spacious room with two queen size beds plus two single beds on top, plus sofa and coffee table. 15-min walk from Kanazawa train station and bus terminal. Friendly receptionist. Luggage storage available before checkin.
Stayed in November 2024
Reviewed: November 26, 2024
Mauhli
Germanywifi was not working properly (it was connected but websites and streams did not load on all our devices), kitchen is not fully equipped for cooking a full dinner
nice neighborhood and house, clean and big apartment. bathroom ist very good. the personnel was very kind and helpful.
Stayed in November 2024
Reviewed: November 23, 2024
Chin
SingaporeWonderful if parking could be cheaper.
Very well equipped.
Stayed in November 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content