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Reviews of INOVA Kanazawa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

920-0036 Ishikawa, Kanazawa, Motogiku-cho 25-3, Japan

#9 of 124 hotels in Kanazawa

Guests' Choice

Review Score

Based on 179 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    8.3

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.5

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Presidential Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    Room was spacious for a family of 6. Hotel staff provided the most friendly & helpful service, providing information on what was located around the Hotel & offering to drive us to the Station upon checkout.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Value for money. 100% will recommend.
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night

    We encountered 2 different receptionists - the male was a man of few words, and didn't seem as helpful as the lady was when we checked out. However, it could've been a language barrier.

    Room was relatively spacious. Water pressure was great and the water was hot - we looked forward to our showers every morning and night! :)

    Stayed in October 2023

  • Reviewed: October 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 7 nights
    • Submitted from a mobile device

    Very good I will be come back here.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    The apartment is so well equipped and the bed is very comfortable. The location is close enough to the train station and the hotel staff are very helpful. It's also fun to be able to rent some video games to play in the room.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    Awesome stay in Kanazawa
    • Leisure trip
    • Group
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night

    This was one of the best stays we had in Japan. It really exceeded my expectations. The location is not that far from the station. If you need a ride to the station the staff is available to do it! They all speak English so it's easier for foreigners. The room was huge! With a lot of space. We got a 4-bed bedroom with 2 double beds and 2 single beds. The room is like an apartment with a small kitchen. The bathroom had that tech that dries itself. Also, they have a lot of games you can get at the hall. Including videogames!

    Stayed in October 2023

  • Reviewed: October 9, 2023

    9.0
    Comfortable and spacious
    • Leisure trip
    • Couple
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    Don’t let the minimalist entry lobby put you off this hotel which is a 10 minute walk from the railway station. The receptionist on duty when we arrived was friendly and helpful and spoke excellent English. The room we stayed in was clean and spacious. It came complete with a well equipped kitchen and a washer-drier which meant we could get all of our clothes washed! Despite being near the railway line good soundproofing meant we had a good night’s sleep.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    10
    will recommend and return.
    • Leisure trip
    • Group
    • Deluxe Suite - Check-in after 5pm is self-check-in
    • Stayed 6 nights

    Have no complaints.

    Suite is clean and well stocked with towels, bath soaps, and kitchen utensils. Cloth washer in the suite is great. Included snacks and light breakfast is exceptional. Walking distance to train station and local attractions.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    10
    Great property with space and excellent staff!
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 4 nights
    • Submitted from a mobile device

    Beds are not the most comfortable, but good for Japan.

    Clean and spacious with lots of towels and toiletries stocked for our stay. The staff was always offering to drive us places even though we were fine walking.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 3 nights
    • Submitted from a mobile device

    Spacious, very clean and comfortable. Like the breakfast too. Though it was quite a walk in the heat, we are grateful for the staff to give us a lift to the station. The staff are sincere and hospitable and their fluent English make us feel at home.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, great service and happy staff, loved it 😀 ❤️

    Stayed in September 2023

  • Reviewed: September 15, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk personnel went above and beyond to be accommodating

    Stayed in September 2023

  • Reviewed: September 8, 2023

    10
    Clean, room, great family stay.
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was a ten minute walk to the train station. If you do not mind walking, no issues.

    Very clean and comfortable hotel. Plenty of rom for a family of four.

    Stayed in September 2023

  • Reviewed: August 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    The owner of the hotel is very kind, the staff are of good quality, the environment of the hotel is clean, and the service is very good. I recommend this hotel

    Stayed in August 2023

  • Reviewed: August 15, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights

    - It's located in the station's neighbourhood. The streets are not the best to walk with heavy luggage. It's not the hotel's fault, but it's good to know it in advance.

    - Amazing apartment, with plenty of space. - Awesome Japanese bathroom, with TV in front of the bathtube. - Nice washing and dryer machine. - The apartment's kitchen is great, with all the expected compliances. - The reception staff is very kind and they speak English.

    Stayed in July 2023

  • Reviewed: August 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Awesome attentive and professional staff. Huge room with a lot of facilities and amenities. Great retro gaming console selection too. Location is top.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 4 nights
    • Submitted from a mobile device

    The appartement was very well designed and functionnal with its sliding doors separating the 2 rooms and the bathroom. The staff was very warm and helpful.

    Stayed in July 2023

  • Reviewed: August 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    All of us in one room was nice, but AC was not enough to cool the huge space. Glad there was an extra fan. Loved the in room laundry and drying facilities. Staff were very friendly and helpful!! Small continental breakfast included.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    10
    Totally recommend this place
    • Leisure trip
    • Family with young children
    • Presidential Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    A little far from the station

    Very clean and spacious Laundry inside the room Staff are very friendly

    Stayed in July 2023

  • Reviewed: July 29, 2023

    10
    Wonderful staff, great location, highly functional room, esp. for family
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights

    Nothing

    Excellent staff - friendly and helpful at every turn, well though out, highly functional room for families (room divider actually limits sound, light, toilet separate from sink / bathtub etc. access to bathroom, washer, bathroom heat, fan, feature that dries clothes automatic fill bathtub) Staff were engaging and helpful with everything from recommendations for dinner, to a ride to dinner and the station upon departure, help making coffee, toast etc. for breakfast. Grocery store a 5 min walk, close to train station. Great stay all around.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel staffs were very friendly and helpful. They kindly brought us to the station by car after checkout.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    10
    Best hotel in Japan (so far)
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 3 nights
    • Submitted from a mobile device

    It is not in a pretty place. It is right by the train tracks.

    The staff sas amazone. They picked us up at the station! The room was clean and spacious, well decorated. Breakfast was decent and here are lots of board games, and netflix as well.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 5 nights
    • Submitted from a mobile device

    None.

    Loved our stay here. It feels more like an apartment than a hotel. Very comfortable. The hotel staff found my son's suica card and mailed it to us. Their kindness and help are the best part of our stay in Kanazawa.

    Stayed in June 2023

  • Reviewed: June 30, 2023

    10
    Very comfortable stay in Kanazawa
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 2 nights

    There is not a possibility for having a real breakfast, some coffee and some packed food is available for the guests, but nothing more.

    The family room was huge, with all sort of comfort. Very convenient for the station. All sort of amenities and table games are available for borrowing at the reception. The staff was so kind to give a lift to the station having a lot of luggage to transport. The beds were very big and soft. A very comfortable sleep, indeed.

    Stayed in June 2023

  • Reviewed: June 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    it’s very suitable and convenient for family or group. The room is very clean and full facilities.

    Stayed in June 2023

  • Reviewed: June 21, 2023

    10
    We had a great stay at the hotel, particularly thanks to the immense kindness of the concierge Jin. He went out of his w
    • Leisure trip
    • Group
    • Standard Suite - Check-in after 5pm is self-check-in
    • Stayed 1 night
    • Submitted from a mobile device

    perhaps the reception was small, which wasn’t a big issue

    Great size room with all amenities included

    Stayed in June 2023

Showing 76 - 100

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