Aircon not functioning.

Stayed in March 2025

Convenient location

Stayed in January 2025

Some slightly dated furnishings in the room - not exactly dirty but have seen better days.

Excellent staff and customer service. Pretty spacious room compared to others in the area for the price.

Stayed in February 2025

The swipe cards failed

It was convenient

Stayed in January 2025

It was fine- all I expected

Convenient to everywhere, quiet, comfortable beds

Stayed in February 2025

Although cleaning and room upkeep was good the bathroom facilities were poorly installed and the room smelled of mold - probably because of the poor installation issues i.e. sink was free hanging from the wall and didn't drain properly, the bath wasn't fixed or sealed properly and there was clear evidence of mold and dirt behind it.

General room size and configuration was great

Stayed in February 2025

The rooms are fairly small for a tall person The bathroom is a bit small for a tall person Yet these is to be expected from most hotels in Japan.

The location is really comfortable Walking distance from the nearby Metro Walking distance from major shops Walking distance from plenty of convenience stores Walking distance from Yokohama Chinatown Good quality breakfast Very helpful and friendly staff Easy access smoking area Vending machines in the hotel Ice machines in the hotel

Stayed in January 2025

We stayed four nights, having booked three rooms, and one of the rooms had two swipe cards and both swipe cards failed every single day and had to be reset at the front desk. That was annoying.

The rooms were clean and comfortable. When my husband left his wallet behind in a room safe the manager was very helpful in the arrangements to send it on to another city for us to collect.

Stayed in January 2025

No view (we kept the curtains drawn the whole time). Windows could not be opened at all.

Room was nice, however the spacious bathroom turned a lion’s share of it into a narrow passage, rendering comfortable opening of suitcases impossible. The bed was comfortable, location is outstanding. Staff was nice and helpful.

Stayed in December 2024

Can't get a particularly good view and there are problem on free Wifi.

Nice breakfast and great service. Great location for trip.

Stayed in January 2025

This hotel was booked during a holiday when other hotels were full. While not luxurious it was perfectly adequate. This hotel is not close to any particular attraction but in between the Chinese quarter and the port.

Stayed in October 2024

Haven't the supermarket near here

Breakfast is the good

Stayed in November 2024

Pillows are too soft. It's a personal preference to sleep on firm pillows. Everything else is good.

Great location!! It's convenient to explore all the popular sites in Yokohama. Great value. Room size is bigger than other hotels in similar price range. we can open 2 medium size luggages in our room. The room has everything we need. Shower, air conditioning and bed are all good.

Stayed in November 2024

thought it was near cruise port but boat actually docked on other side of bay so still cost $40 to get there

cheap price by tokyo standards and lovely breakfast included in reasonable rate

Stayed in October 2024

Toilet behind of the lid had urine stain. Eco room service (no sheets and towels replacement) was confusing. We though by opting in, unless we call room service, won't come in. ...wrong! We saw our robes were folded nicely and trashes were emptied. We hanged a "don't disturb sign" at the door after that so that I didn't have to tidy up the room every morning. Often hotels provide facial toner, moisturizer, but none found at this hotel. Breakfast was pretty much the same all 4 mornings. Fresh pineapples were switched to kiwi. Also, they should have a dedicated line for prepaid guests (we had to wait for someone paying their meals in front of us and took a long time.)

Excellent location: easy access to Yamashita Park, museums, China town, metro, JR, bus, ship etc. Beds were comfortable, and room was clean enough (stain on the carpet,) spacious for Japan. Hot shower, enough water pressure. Good enough amenities: shampoo, conditioner, body wash, facial soap, hairbrush, toothbrush, slippers, robes etc. Yamato shipping service was great at the front desk.

Stayed in October 2024

Can not open the curtain facing the another building.

Convenient location

Stayed in October 2024

The pictures depicted a sliiiightly older hotel room, but we were pleasantly surprised with the room condition. The location is a little bit troublesome if you have large suitcases and a cold (like we did), since the train is a 5 minute walk. For the price, this hotel seems to punch above its weight.

Great location within walking distance from Chinatown and the red brick warehouse. Room and lobby was clean, and the room felt spacious and fresh. Access was fine with a bus, but the train was also nearby.

Stayed in August 2024

Cramped room, expensive.

Very friendly, helpful reception staff

Stayed in October 2024

Our rental car could not fit into the car park and had to be parked a 7-min walk away. Not a big deal but just a minor inconvenience.

Stayed in September 2024

Staff

Stayed in September 2024

the breakfast was perfect, specially the order to made burger, it was juicy and delicious. The location is good if you are using public transportation.

Stayed in August 2024

This hotel is in a great location if you’re wanting to explore Chinatown and the rest of Yokohama. The room was quite spacious and the beds were very comfortable.

Stayed in September 2024

Room was to small for all the luggage we had coming from a 20 day cruise.

Breakfast was excellent

Stayed in September 2024

No English language television channel

Good breakfast, close to cruise terminal. Convenient to subway lines and dining and shopping options

Stayed in September 2024