Expensive. Room is quite small

Very nice decor, pyjamas, yukata, socks, clogs available for the Japanese hot spring experience. Complimentary gourmet coffee, drinks, free wine at rooftop terrace with foot soak. Awesome experience.

Stayed in April 2023

The fact we had to leave.

Everything. This hotel is literal perfection. I have zero complaints and will be back! Free drinks, the foot bath on the terrace, the view, etc. 😍 THE VIEW FROM THE PUBLIC BATH. Stay here at least two nights so you can experience both baths. They change daily.

Stayed in April 2023

Great location, really enjoyed the hotspring and nice room. Friendly staff, would recommend

Stayed in April 2023

We were spoiled at a previous hotel, where the spa remained open most of the night, so for those jet-lagged, it was a tonic. Longer spa hours would have been great. Not much English spoken throughout the country, so be prepared for that and no room service, not much in terms of food on property but plenty of other options nearby.

Beautiful hotel with Japanese style / designed rooms. Very efficient and comfortable. Wonderful rooftop view and foot spa to boot. Heavenly. Excellent location!!!

Stayed in March 2023

The room is very tiny! But not out of the ordinary by any means for Kyoto, so to be expected.

Everything was very clean and up to date, the onsens were great, and the staff was friendly!

Stayed in March 2023

No. Everything is perfect.

The staff is very nice and helpful. The explanation during check-in is very detail. The view is fantastic and the facilities are really great. The open area hot spring is really special. They provide drinks in the afternoon on the roof top and it’s free. You can place your foot into the hot spring with nice view and drinks!

Stayed in March 2023

Nothing.

Proximity to sightseeing and shopping. We enjoyed walking to restaurants close by and the market.

Stayed in December 2022

Would have liked an option to dine in the hotel and a western style breakfast.

Beautifully furnished, comfortable and clean. Great facilities and amenities in the rooms. Bathrooms and Bedrooms were compact but lovely. The rooftop terrace and footbath were an absolute treat.

Stayed in February 2023

(Just for little improvement) the rooms are very small but I think that's the same all over Japan and maybe a second choice for breakfast, would be nice. Other2ise the hotel is round 10!!

One of the best hotels I've ever stayed !!! Extra clean , amazing furniture and extraordinary hot baths which were crystalline clean and was the best relaxation of the day! They also have an amazing terrace with a view all over Kyoto and where you can have your drink even during winter with hot foot bath and warming fireplace! It worth it every penny!!

Stayed in February 2023

well planned service and attention to details - rooftop bar with footbath, drinks and snack kiosk outside onsen

Stayed in February 2023

No parking. Paid parking too expensive. Few hundreds a day. Room relatively very small.

Very central, facilities is satisfy, process is efficient

Stayed in January 2023

Perfectly located in central Kyoto. Friendly staff. Great onsen and rooftop terrace. I had a very enjoyable stay here so I highly recommend

Stayed in December 2022

small room. apart from that such an amazing stay. perfect location near everything. relatively quiet. roof top foot bath even in December was amazing, free alcohol or drink everyday per person at the foot bath, the public baths were amazing.

Stayed in December 2022

small rooms and all the rooms are of the same size.

the onsen!!!..it is superb and 2 versions…both are great!! the rooftops are excellent!!

Stayed in December 2022

Breakfast was a traditional bento box. Children were not keen on it.

Wonderful facilities. We absolutely enjoyed complementary drinks on the rooftop overlooking night city, and soaking our feet in the hot stream after a day of walking around magnificent temples. Evening onsens added up to the relaxation mood. Location couldn't be better, very central. Several sightseeing points are around 2km walking distance, easy access to the metro lines and train station. Main shopping and restaurant strips are on the doorstep. Good Nature food store with a nice bar on the opposite side of the road.

Stayed in December 2022

None

Very convenient and easily accessible location. With short walking distance to subways. Plenty of excellent food choices around. The property staffs were very friendly and helpful. The 2 open air hot baths were great.

Stayed in December 2022

honestly, i have no complaints. the one thing i will say is it would be nice if onsen was open all day (closes from 10am-3pm). it didnt bother us since we were out, but perhaps if someone wants to stay and enjoy it during the day they wont be able to.

this was the best hotel we stayed in during our trip to japan. it is perfect. super clean, great location, quiet in the room even though its in the center of kyoto, the onsen is SUPERB. loved having the open air and indoor bath. the footbath on the roof with view is lovely, especially with a hot welcome drink. great coffee and tea (nice tea bags!!) available free all day, as well as popsicles and ice cream. the room is small as expected, even has a humidifier. bed is comfortable, tv has netflix. so many restaurants nearby and near all kinds of public transport, or can walk wherever! this is the place to stay in kyoto!

Stayed in December 2022

everything was perfect!

the staff was very kind and helpful; the room was comfortable and clean; the food was delicious; the onsen was delightful!

Stayed in December 2022

Unbeatable location. Very nice hot spring. Foot bath and drinks on rooftop terrace with views of the city and mountains are memorable. It is the hotel in kyoto I will come back whenever I visit kyoto again

Stayed in November 2022

We loved it, but please read my comments to make sure this is the hotel for you.

The staff is amazing and the location is very convenient. The location is walking distance to Nishiki market, Gion, subway station, river, restaurants and shopping. We loved this Japanese onsen hotel, but please note if you're going to stay here that it will require an openness to the Japanese culture. The rooms are small compared to ones in the US but very well designed (luggage is stored under the bed, so big luggage may not fit). Only two people will fit per room and rooms are not big enough for people traveling with kids. You need to take off your shoes before entering your room (there is an area to leave your shoes and change to slippers). The hotel provides yukatas (robes) to wear in the property and everyone wears them. The onsen is used completely undressed and there is a shower area where you wash off first. There are two onsens (male and female switch from one day to the next) and one has an incredible views of Gion and the river. The rooftop deck with a foot bath also has amazing views. The lobby has hot drinks and also fruit popsicles that were a refreshing treat after the onsen. The hotel was new and it was incredibly clean. The breakfast is beautifully presented in boxes, but it is all Japanese cuisine (our boxes contained fish, rice, sea snail, root vegetables, etc.). There were laundry facilities in the basement (which we used). We loved our stay and my adult daughters said staying at this hotel was one of their favorite memories of Japan.

Stayed in October 2022

I didn’t like it when it was time to leave. Kyoto is a great city and this hotel is very conveniently located. Close to transportation hubs, restaurants and tourist sites.

Excellent staff, Exceptional quality of service and help! Very well maintained facility.

Stayed in November 2022

If you have a big luggage, the room doesn’t have enough space to open it.

Onsen makes me relax & comfortable. View from terrace is so beautiful.

Stayed in September 2022

The rooms are way too small. No breakfast available unless booked 3 days in advance….

Stayed in April 2025

Considering the price paid..I had high expectations of the hotel.. Besides the roof top bar there was no wow factor Amenities provided in the room and in the onsen was also mediocre

The foot bath at the roof top bar was a novelty factor ..

Stayed in February 2025