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Superb facilities. Comfy rooms, Japanese futon beds are comfy to sleep on. Public bath and dry/steam sauna are enjoyable. Shower rooms have everything you need and the prep rooms have full set of 雪肌精skin care. Dinner and brekki are different but fresh.

Stayed in November 2023

We love onsen and all hotel facilities all included Washing machine, hot cold fresh coffee , green tea, cocoa 24 hrs service, ramen for supper.we stay 2 nights time go fast. Arashiyama Hankyu station just in front of the hotel so convenient. We love it

Stayed in November 2023

The staff was very helpful. The private bath lovely.

Stayed in October 2023

Our stay was great. The incense in the room was a welcomed touch. The staff went out of their way to assist us recover an item misplaced in a cab. Thank you very much to the front desk staff.

Stayed in October 2023

The staff was amazing and so patient and the private baths were unlike anything I've ever seen! Dinner was also wonderful, the perfect amount of food and every bite was delicious.

Stayed in October 2023

Kind of out of the way. No view.

The private onsen in different styles were amazing. Room was pretty cool too. Locking up your shoes helped to keep the tatami clean. Loved wearing the yukata for a bit. Next to a private train station - but not JR.

Stayed in October 2023

I felt that the indoor air was too dry, and I was having a hard time breathing.

The private hot springs were nice. The dinner and breakfast were expensive, but it was a great experience. Everything tasted delicious. Not too far from the monkey park, and super close to the train station.

Stayed in September 2023

Small

Next to train station

Stayed in October 2023

Expensive for what you get

Private onsen available

Stayed in October 2023

The vent in the room looked dirty and not cleaned recently. The dinner felt rushed but the staff was great.

Beautiful place, great location.

Stayed in September 2023

That the restaurant was reservation and the towns restaurants was closing early.

It was like I was in the past of Japan. Everything was great

Stayed in September 2023

one of the beds in our room was extremely uncomfortable: by the time we found out it was too late to say anything so it's nothing of the hotel's fault.

Everything was great: a fantastic little getaway from Kyoto. Staff was super friendly; food provided was excellent - great intro to authentic Japanese food; and the proximity to nearby sights was just a stone's throw away. Also to note is that there are a public onsen; private onsen baths that you can line up for in the lobby; and there are rooms with you in-room onsen. Great choice for people with tattoos.

Stayed in September 2023

They’re really wasn’t much I didn’t like. Even though there was a language barrier we were able to understand each other. I would have been nice to have a form that just explains the Onsen experience for foreigners. I had done some research on the subject but my friend was alil confused but all in all it was absolutely lovely hotel, wonderful staff and fantastic experience.

The check experience was great. The staff were friendly and did everything they could to communicate with us and make us feel comfortable. The Onsens were beautiful and clean. The late night ramen was a happy surprise. I would come back and stay in an instances.

Stayed in August 2023

Room was too small for 3 people. It is near the bamboo forest but far from everything else Very little English was spoken which makes it difficult if you need to ask any questions but they used a translation device.

comfortable beds, free ramen at night, ice cream, green tea. 5 onsens to choose from which were all fabulous. Yukata hire to wear around the ryokan. The staff were all amazing, helpful and always with a smile.

Stayed in August 2023

The location is outside the Kyoto tourist areas, expect long travel times.

Both private and public hot spring baths are available. Private baths require no reservation but they have multiple options and long operating hours. Public baths are separated by gender.

Stayed in July 2023

Breakfast can be congested- should rethink a better process. But food was very good.

They stored my road bike inside in a safe place. One of the staff was extremely helpful

Stayed in August 2023

There were quite a few misunderstandings due to the language barrier. However, the staff was equipped with translators and genuinely interested in helping and getting it right.

The bath was open 24/7. The complimentary evening noodle serving was a nice touch.

Stayed in August 2023

It was a great experience overall. The onsens were so relaxing. Lots of cozy amenities available. The dinner service was excellent and the breakfast was decent. Location is in a prime spot. Staff were very friendly, helpful, and spoke English well.

Stayed in August 2023

Dinning hall is a bit small.

Location is great, right next to major tourist spots. Japanese breakfast is quite nice, a semi-buffet style.

Stayed in August 2023

nothing really.

Definitely the outdoor ofuro in the room! The meal arrangements were impeccable! Can't wait to bring my kids to here again.

Stayed in July 2023

Only one key per room

Private bath (no.5) Clean spaces Decoration Good service Authentic rooms Kimonos Buffet breakfast

Stayed in July 2023

I understand the purpose, but I don’t love having my shoes taken hostage.

Beautiful location. Views aren’t great though. Comfortable beds. Private, semi-outdoor bath was nice. The staff goes above and beyond to serve. Getting a complete Japanese experience was amazing.

Stayed in June 2023

Staff is friendly, rooms are clean, cozy, and exactly what you want in a ryokan. Short walk to shops and restaurants in Arashiyama. 5 private onsens you can queue for, or a public onsen for large groups available for reservation. Strong recommend

Stayed in May 2023

Although the hotel offers a Japanese traditional experience for breakfast, the options are bit limited for the ones who don’t like Japanese food in the morning

Excellent location, well and easily connected to public transports and JR. The room was very comfortable and stylish. Onsen clean, large and well maintained

Stayed in May 2023