The room and facilities are a bit old.

Breakfast is great! Lots of choices and the food is always in good quality. The onsen area is surprisingly large.

Stayed in January 2025

Food was same for all 3 days Why no change??? 🤮

All in 1. Stay, pls half board. Plus proximity to ski and river rafting

Stayed in December 2024

Old furniture and carpet in the bedroom. Musty smell in the bedroom. Toilet had a smell. Workers were drilling at the window when we were there. This caused the room to be dusty.

Good location

Stayed in November 2024

The washroom is little bit old and mold

The price is really good

Stayed in October 2024

Onsen is too small and old. Restaurant like a canteen. Buffet food choice and quality are not up to standard.

Good to have swimming pool, and water park for kids.

Stayed in October 2024

Too crowded at dinner and breakfast

Stayed in October 2024

All the restaurants are closed and the cafe only opened for a brief interval during our stay. The other listed restaurants are closed and if you miss the scheduled buffet you have no option but to eat outside. There are very limited options outside the hotel and your best luck is the nearest convenience store. The 3rd floor is completely closed and doesn't appear to be maintained. Do not make the mistake of ending up there at night as all the lights are closed. Several carpeted areas have wet stains. This is probably due to guests walking wet from the onsen?

The place has an old world glam charm. The fittings and design oddly remind me of the film Grand Budapest Hotel. The buffet is delicious and has a good variety. The steak station and the sashimi station are unsurprisingly the best part! The public onsen are decent. Autumn was just starting during our visit, all the trees outside painted a colorful show. Hotel's location is great! The view from our room and the buffet is unmatched. All the staff appear competent and ready to assist. There's also a shuttle/bus service going directly to Sapporo Station. Convenient!

Stayed in October 2024

Jozankei as a general location was somewhat a disappointment. It became quickly apparent that the National Park and the township were past their peak. Only a short portion of the National Park track was open. There was a reasonable amount of work going on in the town at the time, so maybe it is in the process of being revitalised, but a long way off being presentable. Our room in our hotel had the same sort of vibe - furniture that would have been beautiful 30 years ago, but was now very tired.

The buffet breakfast and dinner in the beautiful dining space was amazing. The hotel foyer was beautiful and its shop, lounge etc were wonderful. The valley itself is stunning, although you have to look beyond the tired facilities, the rusty path railings and broken paving etc.

Stayed in October 2024

Pools, hoping we can use it earlier too even before checkout time like probably from 8AM at least

The swimming pools

Stayed in September 2024

Nothing

Better than from other reviews Budget but much better than it is credited for

Stayed in September 2024

The location was sitting next to a river but with limiting view and a little bit far from tourist spots. A lot of family with children, not suite for someone who seeking a quiet place.

Quite old but well maintenance. Not expensive, reasonable cost. Large parking spot. They has a large temperature control, indoor swimming pool.

Stayed in July 2024

Rooms very outdated and bad smell. AC wasn’t cool enough. Finally provided fan.

Great front office staff and Restaurant staff. Very helpful.

Stayed in July 2024

The room is big, but the condition is dated.

Both the buffet dinner and breakfast, the range of food is very wide. Nice mountain view.

Stayed in May 2024

Onsen at 16th floor schedule iis poor, during dinner time

Breakfast was good

Stayed in May 2024

some pillows are very soft, very warm inside the room, need to open the window for fresh air

Onsen facilities are great and buffet breakfast n dinner also many varieties

Stayed in May 2024

Too crowed

Location and great breakfast

Stayed in February 2024

everything

Stayed in February 2024

Breakfast

Stayed in February 2024

Too big! Breakfast and dinner arrangements huge crowded noisy are for eating buffet style

Location, staff

Stayed in February 2024

abit old

-breakfast is amazing, with huge spread -onsen is big, though male and female onsen (one is much bigger than the other) alternates every day -rooms are huge -staff is polite and professional -parking free

Stayed in February 2024

no coffee/tea station

well located hotel, room and onsen are spacious, close to the famous red bridge

Stayed in December 2023

Quite worn out furnitures. Old building Onsen was also quite worn out.

- Free carpark - Huge Room

Stayed in December 2023

No good restaurant inside or near the hotel.

Good location. Better than average. Good CP value.

Stayed in October 2023

The room

Stayed in October 2023