Clean, staff are friendly.

Stayed in November 2022

I missed the mention of not providing yukata

All friendly and clean.

Stayed in November 2022

none

Location is good, just 600m away from the Kyoto station. Room is clean and tidy, room size is okay, there’s a single bed plus a semi-double bed in my room, quite enough for a couple. Staff are super nice. On the day we checked out, it was raining heavily, but the staff were so generous and they gave us two umbrellas to use for free, really appreciate. The rubbish recollection is a bit complex though, you can see how Japanese people protect their environment and homeland, and I think as a foreigner, we really should learn from them. Overall I give 10 out of 10 for my stay here and definitely recommend this hotel.

Stayed in November 2022

There were rules where you have to separate your own garbage, which is complicated but there are guidelines provided in every room, so it was alright.

The location is close by Kyoto station, and the neighborhood was quiet and really nice. The room had a terrace and the bed is very comfortable. A shared laundry room is provided free of charge.

Stayed in November 2022

I like all

nice and clean

Stayed in November 2022

A little bit far away from the station. Small room for 3 persons

Silent room, very clean, free laundry room for use. In-room you can find everything that you need - microwave, tea, coffee, fridge.

Stayed in August 2022

One suggestion is to check if water boiler is clean or not after each check out, because we found it was dirty. Probably the previous person cooked something inside the boiler.

Beds were absolutely comfortable, and too spacious for a couple.

Stayed in May 2022

cloth dryer is not working properly

Cleanliness

Stayed in May 2022

No possibility to store your luggage before check in nor after check out, huge minus and affected our stay. The rooms are not very big, and the beds were not good (You can feel the mattress strings when sleeping!! We stayed in two different rooms and same thing in both!). Also pillows super high and hard

Staff is very nice and accommodating. Amenities are excellent, with ironing boards and laundry drying racks etc. available and the rooms had their own washing machines for laundry. Location was obviously also amazing, 8min walk from the main station, plenty of restaurants and shops around.

Stayed in April 2025

I didn’t like the world gnats in the bathroom

It was a big enough space to open up the chair by the desk he didn’t have a kitchen if you are into cooking

Stayed in January 2025

The bed

Quiet neighborhood

Stayed in January 2025

The room was very humid and the dehumidifyer had to be on at all times, eveb though it was very loud. Also, the rooms are extremely small and we didn’t have any space for luggage or ourselves. The place had an extreme amount of rules as well, and it was a little hard to figure anything out and the staff didn’t seem welcoming either.

It had a washing machine, a tiny kitchen, ameneties and all the stuff you could need.

Stayed in December 2024

The bed was a little uncomfortable could feel the springs. Nowhere to sit up with back support/ lean again the wall. The space was quite small. Having to rinse containers in a tiny sink was challenging. The walls were marked and dirty which didn’t really effect anything just a little yuck to look at. Walls are thin so can hear others next door. Not terrible but noticeable. Can’t leave your bags if you wanted to but the train station was close by so could rent a locker there. After we booked we got a super intense message about check in and if you were late could cost you hundreds of dollars. This could be stressful if travelling from far away or not sure exactly when you were going to get in.

Good location, close to the train station and within walking distance of most things we wanted to see (we did walk a lot) quiet local area which was nice. Handy to have washing machine in the room and microwave. Lovely staff.

Stayed in November 2024

4-star hotel prices for a 2 star hotel experience

Nothing, way too small

Stayed in November 2024

Terrible value for money. Apart from lovely staff, we felt like it was staying at a backpackers hotel but paying 3+ star prices. Very strict rules about arrival and departure times, unable to store luggage early or after checkout made things challenging. Also threats of fines if you break any rules such as checking out a few minutes late. The kitchen facilities were the barest minimum including no eating knives. Also the carpets on our landing were badly stained and that was a real turnoff. I could not stay there again.

Location and the few staff.

Stayed in November 2024

Mattress and pillows were hard and uncomfortable. Staff were unfriendly and not helpful.

Good location. Good to have laundry facilities in the room which was quite spacious. There was also a great selection of complimentary drinks that could be used. They supplied free umbrellas to rent if needed

Stayed in October 2024

Total lack of space.Threatening tone of emails.Far too many rules and regulations.

Nothing

Stayed in October 2024

The fire alarm is very sensitive and some guest unfortunately triggered it TWICE (!!) during our stay. Very unpleasant awaking.

Small but clean room with many appliances.

Stayed in October 2024

- staff’s attitude towards customers. They sent us a 30 pages brochure of what NOT to do, threatening us with huge fines or even police?! What kind of place does that? - there were yellow stains looking like piss in our toilet - they knocked at out door to check out a MINUTE after 10 rushing us to leave? Not very welcoming.

- big room - location

Stayed in June 2024

Rooms up to the 2d fl have no view at all. Rooms with kitchen are smallest ones and suitable only for 1 person. There is no space for another person or luggage.

Good value for money. Nice neighbourhood.

Stayed in April 2024

Rooms with kitchen are the smallest ones, so there is no place for luggage even. Rooms up to 2 floor have no view and curtains are always closed.

Located close to the Kyoto Train station, what makes any transportation convenient. Great old area with tiny buildings. Great trash sorting mechanism. Good value for money.

Stayed in April 2024

The bed was uncomfortable

Location, cleaning

Stayed in April 2024

A *lot* of rules (including some bizarre ones like paying ~$300 USD if you check in at the wrong time), check in is very late and check out is very early, no self check in, company rules don't allow you to use the toilet if your room is not yet ready (did I mention the weird check in hours?), *lots* of "mess this up and you will pay a big fee!" fearmongering, general bureaucracy Bonus but not very important when you're in Kyoto: the TV is basically useless unless you want to watch public japanese TV broadcast. It's ancient and doesn't have YouTube/Netflix/phone mirroring

Close to Kyoto Station, lots of konbinis/food nearby, room is reasonably spacious and reasonably cheap, washing (and drying) machine in the room, good bed, good amenities, helpful staff (as helpful as they were allowed to be by company rules) Would still recommend it, but read all the rules carefully and make sure to time your arrival to the check in hours to avoid headaches

Stayed in March 2024

Check in and out times are so ridiculous and make no sense, be careful with this place because if you areive after 9pm you will have to pay a lot of extra money to check in later or you'll have to sleep in the streets. There are no staff at all to help you

The location

Stayed in January 2024

No room cleaning during your stay, but you are free to borrow a vacuum cleaner, cleaning products and fresh sheets at the reception (I'm sorry?) Anyway, I have short brown hair and I found a few long black ones under the bed and in the bathroom on day one. Expensive extra charges for those willing to check-in after 9pm, such as a huge taxi fare to be paid for the staff to go home (I'm sorry?) WiFi signal gets weak after 8pm. Being a place frequented only by westners, expect some noise when they check out early in the morning.

Very good location, in a quiet residential area close to the station with lots of restaurants and convenience stores nearby. Since I am traveling around Japan for one month, it was good to have a washing machine in my room. Ok for one/two nights stay, due to the affordable rates.

Stayed in December 2023