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Reviews of JR East Hotel Mets Premier Sapporo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

060-0807 Hokkaido, Sapporo, 2-5-3 Kita-Nanajo Nishi, Kita-ku,, Japan

#19 of 202 hotels in Sapporo

Guests' Choice

Review Score

Based on 181 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.7

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2025

    9.0
    Good value, excellent location
    • Leisure trip
    • Group
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice breakfast buffet

    Good and convenient location

    Stayed in March 2025

  • Reviewed: April 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 1 Adult - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Very friendly and good service. Breakfast was nice. Just come through the lobby smoking smelly

    Stayed in March 2025

  • Reviewed: March 14, 2025

    10
    Great location, wonderful breakfast, relaxing Japanese shower room. Reserve early!
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I stay in their small room so room size is just barely ok. No actual clothes closet

    Great location, close to JR station Wonderful breakfast spread with the best Hokkaido fried chicken

    Stayed in February 2025

  • Reviewed: March 8, 2025

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It would be better if the pricing was a bit lower, but the current price is quite reasonable.

    Location and facilities. The small massager in the room was a very pleasant surprise.

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 7 nights

    None

    Closer to the JR Train Station, friendly staffs, decent selection of breakfast, room and bathroom are very clean, laundry facility and free coffee/tea station.

    Stayed in February 2025

  • Reviewed: March 3, 2025

    10
    Perfect Sapporo station hotel
    • Leisure trip
    • Couple
    • Deluxe Twin - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Crowded reception area serving as luggage depot

    Recently built. Super modern. Close to Sapporo station.

    Stayed in March 2025

  • Reviewed: February 22, 2025

    10
    Great location Rooms very comfortable Lovely staff
    • Leisure trip
    • Family with young children
    • Superior Single - Separate Bathroom & Toilet - 1 Adult - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Central location close to station but no street noise in the rooms. Very comfortable beds . Shiatsu roller machine a great touch (after hundreds of stairs at Daiwa dome 5 days event) . Love separate shower not over bath and separate toilet . Welcoming staff. Felt like home with 8 day stay . Highly recommend . Hotel restaurant chef special dinner menu excellent

    Stayed in February 2025

  • Reviewed: February 15, 2025

    9.0
    Great location and great breakfast
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very convenient location about a block from sapporo station. I liked that they had laundry facilities but I didn't need to use it. The staff were all helpful and the breakfast was phenomenal. I appreciated the hokkaido local delicacies they included in the breakfast. As expected in Japan, the rooms are small but I loved their space saving measures. The pillows were a little flat for my liking but nothing too serious.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is just kind of to small for a couple.

    Stayed in December 2024

  • Reviewed: February 9, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    NIL

    Great amenities (bath salts, Knoll, Sekkisei), back massager and Dyson hairdryer provided in-room, spacious bathroom with comfortable bathtub. Great location close to JR and subway stations (Sapporo). Check out time is 11 AM :)

    Stayed in February 2025

  • Reviewed: January 31, 2025

    8.0
    Over-all, our short stay was pleasant, with proximity to the train station.
    • Leisure trip
    • Family with young children
    • Superior Twin - Separate Bathroom & Toilet - 1 Adult - Non-Smoking
    • Stayed 1 night

    the entrance..if you have luggage , enter through the back entrance where there is elevator. There is no signage to instruct this at the front. Otherwise it's difficult to bring up large luggage through the very narrow escalator to the reception on the second floor.

    clean, very good toilet and bath, room not so cramped.

    Stayed in January 2025

  • Reviewed: January 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby smells a bit like cigarette smoke

    Room was clean and modern. Free access to amenities like bath salts and face masks

    Stayed in December 2024

  • Reviewed: January 10, 2025

    9.0
    Pleasant and good
    • Leisure trip
    • Travelers with friends
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Very close to JR station

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 3 nights

    Maybe opportunity to improve would be having a better internet connection in the restaurant.

    Breakfast was amazing!! Very conveniently located near Sapporo Station - considering the snow and our luggage, we were able to get to hotel quickly and without hassle. Bathroom size and layout was also good.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and comfortable accomodation with service. Everything definitely suit to the price.

    Stayed in January 2025

  • Reviewed: December 28, 2024

    10
    Lovely
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    None really, although I think it’s a hassle for people with plenty of luggages to go up the escalator since the hotel is in the second floor and there’s no lift going up there.

    Close to the station, friendly staff and clean, comfortable and spacious room ☺️ I look forward to booking them again when I come back to Sapporo.

    Stayed in December 2024

  • Reviewed: December 27, 2024

    8.0
    Reasonable price for a short term stay, recommend
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Size a bit small, bed small too

    Very clean, with a large bathtub, Dyson hairdryer, good staffs

    Stayed in December 2024

  • Reviewed: December 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom in some rooms is very clean but in some room, there is a smell of mold/unrefreshing. Smell of cigarette smoke is very strong at the lobby, (smoking room is on the lobby's floor, that's why.)

    Perfect location,very near JR station. Room size is spacious enough. Staffs are helpful. Can keep the luggage after check-out until 11.00 pm. or until the next check-in at the hotel.

    Stayed in December 2024

  • Reviewed: December 25, 2024

    9.0
    comfortable stay. Good location. Nice facilities.
    • Leisure trip
    • Family with young children
    • Superior Twin - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 2 nights

    The location is good - min walk to subway station. It is right behind Sapporo JR station hence the shopping center. The room is good size for 2 people. The bathroom is spacious.

    Stayed in December 2024

  • Reviewed: December 18, 2024

    8.0
    Happy to stay there again!
    • Leisure trip
    • Group
    • Superior Twin - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to JR Sapporo station, convenient stores nearby. Clean and new facilities.

    Stayed in December 2024

  • Reviewed: November 27, 2024

    9.0
    Wonderful stay!
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location a little far from tourist areas.

    Great facilities, bathroom has a great design/layout.

    Stayed in November 2024

  • Reviewed: November 23, 2024

    9.0
    Great hotel with great amenities and hospitality!
    • Leisure trip
    • Solo traveler
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 2 nights

    I probably would have never found the hotel alone. My family live in the area and were familiar with the hotel's location. The check-in process was new to me, and I am not a fan of electronics. It was easy to understand and the staff were helpful. I wish the staff had told me that the amenities are in the lobby. I did not know until I was in the room, but it was all right.

    I did not get the opportunity to use the beverage service in the lobby, but I thought that was very nice. I traveled alone and have had other hotels offer coffee or beverages in their restaurant. I do not like to sit alone or take out in a restaurant. So, I liked the beverage set up! The selection of amenities was wonderful especially from all the different mineral springs. The baths were wonderful. The hotel was very convenient for me since it was so close to the train station. I will return when we visit Sapporo again!

    Stayed in October 2024

  • Reviewed: November 18, 2024

    10
    highly recommend to stay here! (if you’re sensitive to cleanness)
    • Leisure trip
    • Solo traveler
    • Superior Single - Separate Bathroom & Toilet - 1 Adult - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not much

    very kind staff, spotlessly clean, & great breakfast. at a reasonable price

    Stayed in November 2024

  • Reviewed: September 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Single - Separate Bathroom & Toilet - 2 Adult - Non-Smoking
    • Stayed 2 nights

    The room cleaning policy. I understand and love that the hotel is eco friendly but the floor need to be clean more often.

    Breakfast is impressive. Good quality. Taste good. Good variety.

    Stayed in September 2024

Showing 1 - 25

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