MOLD on the ceilings in different rooms - too bad only one photo can be uploaded. As mentioned above, we stayed here twice and from the 3 rooms given, 2 had mold on the ceilings. The staff is aware but somehow does not take this seriously as there is a high number of tourists that come every day. While I can overlook a leaking toilet, dirty walls and hair on the bathroom walls during a short stay, mold is something I do not take lightly. Hope the hotel will take actions as it can grow bigger and have an impact on guests health.

Location is amazing, very close by to Namba station, food market and shopping area. They offer free storage for the luggage during check in and check out days and paid storage (200 yen/night) for other days which is convenient if you want to store some of your luggage here. We stayed twice here, first we booked 2 nights and because we went to Hokkaido for a few days and didn’t want to take all the luggage with us, we stored it here and decided for convenience purposes to spend 1 extra night during return - which we later regretted. When we checked in the first time (room 507) we realised there is mold on the ceiling and we requested to have our room changed, especially because I was pregnant. The staff was nice, changed our room and even acknowledged that this has been reported by others previously. When we booked one more night for our return, we specifically asked to have a room that doesn’t have mold and the staff put a note in the system. To our surprise when we checked in, the ceiling in the room (409) had mold, not as bad as the previous room but still. For this reason I am giving a bad rate which is pitty because location is fantastic.

Stayed in May 2024

Nothing.

Overall a great place! Super service. Clean rooms. Perfect location.

Stayed in May 2024

Cleanliness was not up to par, had an allergic reaction to the bedding and my eyes were swollen after waking up. Room is much smaller than pictured and very little amenities available within room. Kettle provided but plug point for kettle is right by entrance door. Amenities provided in lobby were good however one staff member turned off water refill station as we were trying to drink rehydrate after a long day of travelling

Convenient location to main dotonbori street

Stayed in May 2024

Nothing

Delightful boutique style property in brilliant location. Friendly staff, well equipped and very modern room. Amazing value. To top it off great tasting free coffee in lobby.

Stayed in May 2024

Very friendly and helpful staff. Great location, sits in the city centre and very close to train station that can commute directly to the airport. Can walk down to shop and eat conveniently. Room is small (expected) but neat and clean. They do not do room clean daily but once in 3 days which is also fine with us.

Stayed in April 2024

Nothing

The location is super comfortable.

Stayed in May 2024

cannot complain everything was awesome

very happy with everything thank you

Stayed in April 2024

Nothing

Fantastic location, clean, comfortable, would stay here again!

Stayed in March 2024

8000 yen fee asked for late Booking , its was not mentioned anywhere, not even on Booking app .People behind the counter was not smiling and a very poor english , which is prety Bad for a hôtel

Stayed in May 2024

However the beds were very uncomfortable as was the ‘couch’. The partion between the bottom bunk beds was not put together properly. The bathroom was tired and the toilet seat was slightly cracked. The room wasn’t overly clean either. Not great value for money.

Most of the staff were friendly and it was in a great location close to attractions, places to eat and to transport.

Stayed in April 2024

Excellent location and great facilities. Very cool little hotel.

Stayed in April 2024

Due to it’s very stringent sustainability initiatives, the lodging experience of guests is affected especially the cleanliness. The reception team is not hospitable enough and do not foster kind and polite attitude to guests especially the male receptionist (who knows how to speak basic english). We simply asked to book a taxi for us but he frankly told us its better to take a walk to our destination because it’s just near without knowing first we have lots of big suitcases. He showed impolite character and is not willing to provide extended act of service. Very disappointed!!!!

The property is close to subway line and to Dotonbori area.

Stayed in April 2024

The room is tiny, but they really make the space work. The attention to detail is great, the breakfast delicious, the location amazing. For the price, we were really impressed.

Stayed in March 2024

None

We love this place. Warm welcome. It is close to everything: restaurant,attraction spots. Comfortable price.

Stayed in April 2024

We only stayed one night and we do not have anything negative to say.

We had a party of six and the room accommodated all of us. Also, the location was great, quick walk to restaurants aand shopping. Breakfast was a plus, we opt for the traditional Japanese breakfast and loved our bento surprise.

Stayed in April 2024

The room was not clean. There were hairs everywhere which were not mine, it was dusty, it didn't smell clean.

Stayed in April 2024

Nothing!

Good location. In the main area but a street behind so it was nice and quiet. Great range of toiletries in the room and super clean!

Stayed in April 2024

If you have big suitcases, there’s no space to walk. They don’t offer suitcase transport to your next hotel.

Great location near the shops, restaurants, convenience store and post office.

Stayed in January 2024

The mattresses were the worst we had experienced, really thing and could feel the floor underneath.

Great location in the Namba district, close to subway stations and down a cute alley amongst the popular restaurant district.

Stayed in April 2024

The bathroom’s vanity/toilet/shower were not separated from each other so we had to take turns when using one or the other. The futon was really thin and the pillow was hard.

The quadruple room was small but a good size for 3 people. Each bunk also has its own outlet and light. The seating area was a plus. They provided new towels daily. The breakfast was good.

Stayed in March 2024

N/A

Lovely boutique style hotel in a great location. Comfortable room and a great experience. Would recommend!

Stayed in March 2024

The futons aren’t comfortable if you’re not accustomed to it. The coin clothes dryers could be improved especially after washing winter clothing or heavier loads.

Private capsule experience for our party of 5. Plenty of space in the family room. So close to Dotonbori & Namba shops. The facilities smell so fresh & clean. Staff are nice & helpful. Baggage can be held while waiting for check in or check out.

Stayed in March 2024

The location was great. Walking distance to public transport, Dotonburi and the Denden precinct.The room had everything we needed, including a bathroom. The staff were really helpful and the restaurant downstairs served a fabulous breakfast for a reasonable price.

Stayed in March 2024

Good location, spacious room

Stayed in March 2024

Cleanliness could be improved. The beds were against the wall that could have used a cleaning or a coat of paint. There was also mould in the humidifier and on the shower curtain.

Very conveniently located. Facilities were great and staff were very friendly!!

Stayed in March 2024