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Reviews of KEI

049-5821 Hokkaido, Lake Toya, Ohara 276-96, Japan

#1 of 5 B&Bs and Inns in Lake Toya

Guests' Choice

Review score

Based on 37 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.2

  • Facilities

    9.8

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 19 February 2025

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing host, wonderful accommodation and delicious breakfast.

    Stayed in February 2025

  • Reviewed: 12 January 2025

    10
    Exceptional
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Sweetest, kindest Jinno-san that took us in. We came in late at 6pm in winter so she even offered to cook and whip up dinner for us for extra charge as there wasn't much around to get dinner. So ensure you get your meals first before heading in. She felt like a family member when we left. Best accommodation and best morning scenery of the lake and snow all around.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    We enjoyed very much the stay at the Kei guesthouse as a family:) It is very cozy, with full amenities, and actually large as a suite. Nicely set up The owner is very kind and helpful and prepared nice Japanese style breakfast and also diner (at request).

    Stayed in January 2025

  • Reviewed: 13 November 2024

    10
    Beautiful memories at KEI 系
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Exceptional host, beautiful view, spacious and clean room, tasteful decoration with art prints and tea set. Saeko-san is a gracious host who knows so much about the Lake Toya region. She made us a beautiful breakfast every morning and gave us advice for things to do. A memorable trip with a kind host.

    Stayed in November 2024

  • Reviewed: 11 August 2024

    10
    A Wonderful Stay@KEI Thank you so much, Ms SAEKO Jinno from the Chung family from Hong Kong😊😊
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    none

    Very spacious, very clean, very quiet, in very picturesque surroundings, very friendly and hospitable host.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing we didn’t like. It was a great place to stay!

    Food and hospitality was exceptional. The hostess is very friendly. Amazing high quality breakfast and dinner. Very nice location. Beautiful surroundimgs close to lake Toya

    Stayed in July 2024

  • Reviewed: 22 May 2024

    9.0
    Excellent . Would return
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Saeko is an excellent host, breakfast was very good and the accomodation is private and self-contained with view to the Lake. It’s in a rural aerea, car is needed.

    Stayed in May 2024

  • Reviewed: 27 February 2024

    9.0
    Great host and house, perfect for our family of 4
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Since there isn’t much eating places close by we mostly ate in and the upstairs kitchen is small. The host was very accommodating though and happy to let us use hers (we just didn’t like to keep bothering her)

    Very gracious, sweet, and kind host, went above and beyond to make our stay comfortable. Enjoyed our breakfast and the variety every morning. Nice spacious house overlooking Lake Toya. Location is very peaceful, about 20 min from Rusutsu. We were able to send our skis in advance to the house and she helped us in shipping our skis back home!

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Host was lovely

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Saeko-San the host is such a lovely lady that made us feel incredibly welcome in her guesthouse and really looks after u
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights
    • Submitted via mobile

    Great House in a beautiful nature setting with uninterrupted views over Lake Toya

    Stayed in January 2024

  • Reviewed: 27 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Room
    • Stayed 4 nights

    Needs a car to get to. 20m drive to the snow resort.

    Very authentic and genuine guesthouse stay. The host is very nice and friendly and made us a different delicious breakfast every day. The house is located in a really quiet location, with a view to the lake. Super comfortable stay, highly recomended.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    10
    Hiddem gem. Would absolutely come back.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Clean. Tastefully decorated - lots of lovely art. Very spacious for two. Much easier to find than others implied - Google maps was perfectly accurate. Not too far from Rusutsu for skiing or Lake toya. The lake view was decent as well, though we weren’t lucky enough to see the lake’s full glory due to the weather. The guest room is on the second floor; breakfast is served in the dining area on the first floor. There’s also a small elevator for moving luggage upstairs. Overall, hardware-wise it is hard to fault this place, especially at this price. What made us love this place more was the host lady. I think she embodies a lot of the things we enjoy in staying at a ryokan-type place - humble, loving, well-educated, and on top of all that, very knowledgeable about Japanese music and art. However, on lots of dimensions, she’s a standout and a personality we wish we had more time to connect with. We felt very fortunate to have booked this place. We would definitely come back next time we’re in the area.

    Stayed in December 2023

  • Reviewed: 1 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    comfy home. Friendly host. Delicious breakfast

    Stayed in October 2023

  • Reviewed: 6 September 2023

    9.0
    Excellent vacation in the countryside
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit hard to find out the first time round, especially at night.

    Very cozy and well equipped, with a great view of the lake. The host was super accommodating and patient, and cooked great breakfast.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    No
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No

    The owner is a sweet lady who can cook very well. Sweet lady who brought us small snacks/ cooked food. She does her best with all her heart in providing us the most comfortable stay. The 2nd level (living space) is spacious and clean with amazing view.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Nothing to say

    I liked the Western-style simple breakfast. Although it is a little far from the tourist attraction near Toya Lake, it was good for me because it was a schedule to move north of Toya Lake.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great host, local vibe

    Fabulous host, great location away from the touristy main onsen town.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    The host is really kind and helpful. She helps you arrange your trip with good advice. Besides, she made tasty breakfast
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nope

    The spacious room and beautiful view

    Stayed in August 2023

  • Reviewed: 4 August 2023

    10
    Bucolic paradise !
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Situated in the countryside, very quiet, beautiful surroundings. Housing is big and confortable. View on the lake is magnificent. Host is a charming lady, very welcoming and generous who spoiled us with delicious treats cookies and even an unexpected tasty soup for dinner ! Made a lot of efforts to speak English to compensate my poor Japanese and made us feel like at home ! Thank you again

    Stayed in August 2023

  • Reviewed: 9 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is quite remote.

    The owner is very hospitality and helpful. She noticed that I have knee problem n offered me to take the lift instead of climbing the stairs. The room is so spacious n my children love it. Its a pity that i only stayed 2 nights. It is a very good place for relaxing. We have become friends. I will definitely come back to stay in her place for more days.

    Stayed in July 2023

  • Reviewed: 17 June 2023

    9.0
    Very peaceful and on a clear day's the view of Lake Toya was fantastic
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a small apartment with some kitchen facilities. We are traveling by bicycles and we were further from facilities that we expected however our host was amazing. She took us to the convenience store and on our rest day organized an outing to an onsen and local ice cream. So kind and generous.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    NIL

    The view and that the owner was so nice and friendly

    Stayed in June 2023

  • Reviewed: 28 April 2023

    9.0
    Memorable stay and the views and sunset was phenomenon.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Best travel with car as we did so was fine. as no shops nearby.

    you have level 2 full house with kitchen n dining to yourself and view of Toyako lake. The Niseko mountain’s view is available outside house. Good bathtub and balcony. Breakfast was healthy sumptuous with soft boil egg, cheese toast etc Lady host was very kind and informative on where you could visit.

    Stayed in April 2023

  • Reviewed: 5 March 2023

    10
    Best stay ever, with a car
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    It wasn't bad but good to know: you should come here with a car, there is no close possibility to shop.

    This was one of the best stays. The location was amazing: the view from the room was magical, rusutsu ski resort was close by and nice skiing. Niseko was close enough for a day trip of skiing and the lake by the guesthouse was gorgeous. The rooms were amazing. Best sleep I've had in a long time and it was big, cozy and comfortable all around. Everything you need is there (even though I didn't try out the electric burner). The bathtub was really great to have after a cold day out skiing. But the owner/host was the best. She was super friendly and had the best tips for all around Japan to travel. She really did her best to give us a great experience on our trip. Furthermore the breakfast was absolutely perfect. I will definitely come back here.

    Stayed in March 2023

Showing 1 – 25

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