Reviews of KOKO HOTEL Sendai Kotodai Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
980-0014 Miyagi, Sendai, Aoba-ku Honcho 2-15-10, Japan
#26 of 123 hotels in Sendai
Guests' ChoiceReview Score
Based on 262 hotel reviews
8.2Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
8.6
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Facilities
8.5
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Staff
8.9
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Value for money
8.6
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Free Wifi
8.5
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Reviewed: March 16, 2025
Roger
Japan35 Reviews5 helpful votes7.0“Modern business hotel in good location; prefer softer pillows”- • Leisure trip
- • Solo traveler
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
The pillow is harder than I find comfortable and wish there were softer options. The humidifier/ air purifier could use a new filter wheel as it wasn't drained between uses.
This is a quiet and clean hotel near the heart of Sendai and an easy walk from the Station. I found it pleasant to work out of a bit (wifi was fast enough) and then see the city.
Stayed in February 2025
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Reviewed: March 2, 2025
Joseph
Japan3 Reviews9.0“We were very satisfied with everything except the breakfast.”- • Leisure trip
- • Couple
- • Superior Twin Room with Balcony
- • Stayed 4 nights
I suggest that the breakfast service rotate foods served. They offered the exactly the same food every morning. While I respect the fact that they serve regional food, I really wanted some variety. The coffee was barely acceptable. I did not like the curry.
The beds were comfortable. The showers were fantastic. The room temperature was well-regulated. The location was good: a 12-minute walk from the station. The staff members were helpful and pleasant. Breakfast: The fruit and the bread were great, as was the rice.
Stayed in February 2025
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Reviewed: February 3, 2025
Margaret
Russia8 Reviews2 helpful votes9.0“Comfortable and convenient way to stay in Sendai”- • Leisure trip
- • Solo traveler
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
The room was comfortable and warm (which is important during winter season). I found everything I needed and even more - a good collection of skincare products was a great surprise! The breakfast is also very good, with local speciality foods and good coffee. The hotel is located not far from Sendai station, surrounded by shopping and food places, the bus stop is located right before the hotel entrance, so you can get to Sendai station in 5 min and to Sendai Daikannon in 25 min. Also thanks to the friendly and helpful staff!
Stayed in February 2025
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Reviewed: January 19, 2025
Kayoko
Japan48 Reviews2 helpful votes8.0“Good!”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Not so comfortable, no cooking tools with IH system in the room, a little far consents for electric devices was not so convenient, the entrance of the wash room was opened to beds area, we couldn’t keep quiet in the bed room. I didn’t like the honey tea.
Location, near to shopping road and any public transport services. Breakfast was good!
Stayed in January 2025
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Reviewed: January 10, 2025
Arianna
United States12 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No onsite parking (to be expected) but there is a covered garage next door. (Was around 3,000 yen for a car there around 15 hours)
Very modern, very clean, perfect location, room larger than many business hotels. Front desk staff was very friendly and the proximity to bus lines and train lines was great.
Stayed in January 2025
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Reviewed: January 8, 2025
Patricia
Australia16 Reviews1 helpful vote8.0“Great location, good rooms, excellent staff - perfect spot to enjoy Sendai!”- • Leisure trip
- • Solo traveler
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
There was nothing I didn't like. It was great.
I love the location, right in the heart of Sendai.
Stayed in December 2024
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Reviewed: January 7, 2025
Brett
Japan41 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The location is really great.
Stayed in December 2024
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Reviewed: January 5, 2025
Sahil
Japan3 Reviews3 helpful votes9.0“Nice and clean rooms.”- • Leisure trip
- • Couple
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
It was difficult to adjust the water temperature as it does not have an analogue heating system and the laundry machine were not good. It is a bit far from Sendai station.
The hotel staff were very cooperative and the check in was smooth. The overall look is good. The toiletries were nice. The room was cleaned regularly.
Stayed in January 2025
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Reviewed: January 4, 2025
Yoza
Japan21 Reviews2 helpful votes8.0“Over all it was a good stay! Would be best if they could have more variety of foods during breakfast”- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The food was ok but they keep the same menus every day
It is very closed to the city center
Stayed in January 2025
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Reviewed: December 20, 2024
Aleksandra
Poland15 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Spacious and comfortable room. Hotel provides free bath salts, which is amazing after a long day of walking. Best breakfast I've had in a Japanese hotel till now, varied selection and tasty.
Stayed in October 2024
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Reviewed: December 2, 2024
Samantha
United States3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was a great property - clean, and wonderful staff. Bed was on the harder side but definitely perfectly fine :) It was a good cheap option in the city!
Stayed in December 2024
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Reviewed: November 29, 2024
Isabel
Colombia49 Reviews8 helpful votes9.0“Very nice experience”- • Business trip
- • Group
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
Amenities. Shower. Nice confortable beds.
Very nice
Stayed in November 2024
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Reviewed: November 2, 2024
A
Canada39 Reviews3 helpful votes8.0“Good stay in an excellent location for visiting Sendai.”- • Leisure trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
The floor I had a room gave a dingy, shoddy impression when entered from the elevator for some reason, despite the fact it was a higher floor. Also, there seemed some dubious activities going on, smoking, giggles in the corridor with a number pf routh congregating near the door to outside late at night.
Great location, close to the station and most of the sites for visits. Staff was excellent with handling issues. They approached them with pleasant and reassuring manners.
Stayed in October 2024
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Reviewed: October 22, 2024
Thanomsuk
Thailand23 Reviews1 helpful vote7.0Good- • Business trip
- • Travelers with friends
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
All staff at reception cannot speak English. It was very terrible when checked in.
Room size is bigger than most hotels in Japan.
Stayed in October 2024
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Reviewed: October 18, 2024
Nitzan
Israel1 review8.0“Great stay in the KOKO hotel in Sendai.”- • Leisure trip
- • Couple
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
There was only one washing machine, and one dryer, which was not very good. We were barely able to even get to do laundry, and when we did our clothes weren't dried properly.
It was very clean and the staff were very professional and helpful. The location is great and comfortable for public transport and just wondering around.
Stayed in October 2024
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Reviewed: October 16, 2024
Frederik
Denmark4 Reviews8.0“This is the way to go if you're going with KOKO.”- • Leisure trip
- • Couple
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 3 nights
There was only one washing machine for the entire hotel, and the nearby coin laundries weren't pretty or cheap.
Hotel room was spotless, the lobby was inviting and large, and overall staff was super friendly. The price was low for the period, so we were pleasantly surprised. The hotel is near party-district, Kokubuncho, so if you're one for that, this place might be perfect. It didn't get loud during our stay.
Stayed in August 2024
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Reviewed: October 10, 2024
Richard
Japan28 Reviews4 helpful votes8.0“Great value for the price, the massage chair made the difference!”- • Leisure trip
- • Couple
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is one year old, yet it has maintenance issues, such as the elevators, public toilets.
Central location, staff was very helpful, the massage chair in the room made the difference!
Stayed in October 2024
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Reviewed: October 8, 2024
Kyra
Netherlands3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The onsen, the massagechair and the location next to the station was amazing. The staff was very friendly. The beds slept perfectly. A little bit softer then most harder beds in Japanese hotels. Ty!
Stayed in October 2024
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Reviewed: September 26, 2024
Richard
Australia26 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
Good size room for a couple. Hotel was very clean and the staff were friendly.
Stayed in September 2024
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Reviewed: September 25, 2024
Mike
Spain15 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Twin Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
We didnt like the beds and the pillows. Both were very stiff. Also the balcony had no furniture to sit and enjoy the moment. There was a random noise all night that we could not figure out. we only stayed one night, so we didn't ask about it.
We liked the location. We also got a room with a balcony on the topmost floor that had a very decent view.
Stayed in September 2024
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Reviewed: September 14, 2024
Bella
Russia11 Reviews9.0“Lovely stay at Sendai”- • Business trip
- • Solo traveler
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Not a big issue but it would be great to have a few welcome teabags in addition to the kettle.
Room is clean, no carpets on the floor. Location is great and the price was very moderate. English -speaking reception personnel. Perfect stay for business travellers.
Stayed in September 2024
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Reviewed: September 7, 2024
Maryanne
United States29 Reviews3 helpful votes8.0“Good stay in Sendai”- • Business trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
Close to subway but also an easy walk from Sendai station. Lots of eateries close by. Overall positive experience.
Stayed in September 2024
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Reviewed: September 1, 2024
Jakub
Poland2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Easy check-in, nice location, foreigner-friendly staff and comfy room!
Stayed in August 2024
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Reviewed: August 21, 2024
Chang
Taiwan58 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 1 night
no
good location and service during check-in. near MRT and shopping area.
Stayed in August 2024
