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  5. Reviews of KOKO HOTEL Ginza-1chome

Reviews of KOKO HOTEL Ginza-1chome 3 stars

104-0061 Tokyo-to, Chuo-ku Ginza1-9-5, Japan

#823 of 1,455 hotels in Tokyo

Guests' Choice

Review score

Based on 2200 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.6

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Showing 526 – 550

  • Reviewed: 26 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We stayed in the hotel 3 times the best room was the one on the 11th floor. The last stay for 2 nights they gave us a room in the 3rd floor it had a very bad odor and was so smelly, the housekeeper after he cleaned he took the old slippers and didnt replaced it with new one. Also you cant call the reception from your room in case you needed anything. Some of the staff cant speak english.

    The location of the hotel is amazing, many train and bus stations nearby. Also 7 eleven is just across the street. Small room as expected in Tokyo but they can keep your luggage in the lobby.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was spacious, bathroom was not bad either, and location was great.

    Stayed in September 2023

  • Reviewed: 25 October 2023

    8.0
    A nice location
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights

    The room needs some update.

    The location in Ginza is fabulous, short walk to subway stations, with convenient express trains to Narita and Haneda airports, and Ginza with lines in all directions in Tokyo. Hotel has helpful staff and is run efficiently.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    8.0
    This place is ok
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some paper signs in room were with dust )

    All is ok

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Semi Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The smell of the lobby - the fragrance used was too strong and it was a bit nauseous.

    The bed and the ease of just touching the room card to the elevator without pressing the floor.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Not too bad for the price
    • Leisure trip
    • Family with young children
    • Semi Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not the cleanest, the room walls are quite dusty and some of the staffs can’t speak much English and may be a bit confusing when communicating

    Location, and it’s bright lights at the entrance and lobby

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Good stay, perfect location
    • Leisure trip
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was quite small but that’s sort of expected in Tokyo.

    It had a lot of amenities and a nice lounge with tables downstairs.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Semi Double Room - Non-Smoking
    • Stayed 1 night

    Nice budget hotel very close to the Tokyo JR station.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location is great. Hotel is clean and comfortable compared to other places with in the same price range.

    Stayed in September 2023

  • Reviewed: 20 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night

    small bathroom

    Close to train station, Ginza shopping area and also all the convenience stores

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Hotel Stay was excellent.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Why I get asked stupid question about Odaiba Beach in this review? I came to see Japan not silly Beach.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Great spot for a short stay. Central and close to transport, shops and food.
    • Leisure trip
    • Solo traveller
    • Premium Floor Double Room - Non-Smoking
    • Stayed 5 nights

    Great location, central and close to transport.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Clean, location, comfort

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Perfect location
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room was very small. The hotel didn’t have breakfast.

    Excellent location close to the Tokio train station. Located in a very nice neighbourhood surrounded by restaurants, cafes, shops. Close to two metro stations. The room was clean with a comfortable bed.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Overall comfortable and convenient stay at the hotel.
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights

    The hotel should've provided bottled drinking water for convenience. The bed and pillows are a bit too soft for my liking. I noticed that there are some areas where the hotel housekeeping did not clean thoroughly, like in the bathroom, there was an used towel hanging along with the shower curtain. And there's dust around the mattress headboard.

    Overall cleanliness of the room is very good despite the room being a little small. However, it is good enough for a few nights in Tokyo. The hotel is easily accessible with a wide variety of Tokyo subway for travelers to choose from and there are many restaurants and cafes in the area. There is a very good Starbucks Reserved around the corner.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Conveniently located, lovely staff, very small room
    • Leisure trip
    • Couple
    • Premium Floor Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room was very small with no space to open luggage on the floor or any of the surfaces

    The hotel was conveniently located close to a couple of metro stations and the subway. Staff were very friendly and hard working, we observed a couple of ‘snappy’ customers shall we say whilst waiting to check in and staff dealt with them very professionally. The bathroom facilities were great and we took full advantage of our access to the executive floor and the free coffee!

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    Japan Trip 2023
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The bed was not too comfortable and the pillows were very thin. The rooms were small and did not have much space for a couple

    Location and accesibility was great. Located between Kyobashi and Ginza subway lines.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Beautiful hotel and great staff
    • Leisure trip
    • Solo traveller
    • Premium Floor Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Staff were very helpful and kind when I needed help.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Not the cleanest and carpet was old and patched. Could not get extra pillows. Water is not provided. We were told we could drink it out of the faucets though.

    Good area. Lots of places to stay and close to metro stations.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    very efficient for business stay or close to the station
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights

    Very small room - could be common in Japan. Breakfast would have been nice.

    Location.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Superb
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    NA

    Great location. Good value for the stay with all necessities

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check in was a shamble. They will not let you check in until the dot of 3pm by which time the queue is long

    Good size room

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Good enough for the price
    • Leisure trip
    • Couple
    • Semi Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    When I check it second time, there are some hair in the bathroom

    Location

    Stayed in September 2023

  • Reviewed: 11 October 2023

    8.0
    Good place with a good location
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing really but if I have to mention something it would be that the people in the reception didn’t speak much English (but they have a translator device and they really hard so not a deal breaker!)

    The place was very neat and clean. It was around 10-12 min to the nearest train station (Seoul main station or Yurakucho). The staff was very friendly

    Stayed in October 2023

  • Reviewed: 10 October 2023

    7.0
    Very good and convenient location, but WiFi access was not optimal
    • Business trip
    • Solo traveller
    • Premium Floor Double Room - Non-Smoking
    • Stayed 2 nights

    -WiFi (12F) did not work well at all. -Check-in took time (not efficient)

    -Very good location. Close to Ginza, Shinbashi, Yuraku-cho etc for shopping and eating.

    Stayed in September 2023

Showing 526 – 550

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