104-0061 Tokyo-to, Chuo-ku Ginza1-9-5, Japan
#823 of 1,455 hotels in Tokyo
Guests' ChoiceBased on 2200 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
8.0
Staff
8.5
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 26 October 2023
Elaf
Saudi ArabiaWe stayed in the hotel 3 times the best room was the one on the 11th floor. The last stay for 2 nights they gave us a room in the 3rd floor it had a very bad odor and was so smelly, the housekeeper after he cleaned he took the old slippers and didnt replaced it with new one. Also you cant call the reception from your room in case you needed anything. Some of the staff cant speak english.
The location of the hotel is amazing, many train and bus stations nearby. Also 7 eleven is just across the street. Small room as expected in Tokyo but they can keep your luggage in the lobby.
Stayed in October 2023
Reviewed: 26 October 2023
Suzanna
AustraliaThe room was spacious, bathroom was not bad either, and location was great.
Stayed in September 2023
Reviewed: 25 October 2023
Wei
United StatesThe room needs some update.
The location in Ginza is fabulous, short walk to subway stations, with convenient express trains to Narita and Haneda airports, and Ginza with lines in all directions in Tokyo. Hotel has helpful staff and is run efficiently.
Stayed in October 2023
Reviewed: 25 October 2023
Eugene
TurkeySome paper signs in room were with dust )
All is ok
Stayed in October 2023
Reviewed: 24 October 2023
Shu
MalaysiaThe smell of the lobby - the fragrance used was too strong and it was a bit nauseous.
The bed and the ease of just touching the room card to the elevator without pressing the floor.
Stayed in October 2023
Reviewed: 23 October 2023
Eunise
SingaporeNot the cleanest, the room walls are quite dusty and some of the staffs can’t speak much English and may be a bit confusing when communicating
Location, and it’s bright lights at the entrance and lobby
Stayed in October 2023
Reviewed: 23 October 2023
Franco
United KingdomThe room was quite small but that’s sort of expected in Tokyo.
It had a lot of amenities and a nice lounge with tables downstairs.
Stayed in October 2023
Reviewed: 22 October 2023
Barbz
KenyaNice budget hotel very close to the Tokyo JR station.
Stayed in October 2023
Reviewed: 21 October 2023
Gozde
JapanLocation is great. Hotel is clean and comfortable compared to other places with in the same price range.
Stayed in September 2023
Reviewed: 20 October 2023
Elite
United Statessmall bathroom
Close to train station, Ginza shopping area and also all the convenience stores
Stayed in October 2023
Reviewed: 20 October 2023
Mark
AustraliaWhy I get asked stupid question about Odaiba Beach in this review? I came to see Japan not silly Beach.
Stayed in October 2023
Reviewed: 18 October 2023
Patrick
AustraliaGreat location, central and close to transport.
Stayed in October 2023
Reviewed: 18 October 2023
Minna
FinlandClean, location, comfort
Stayed in October 2023
Reviewed: 17 October 2023
Ana
BelgiumThe room was very small. The hotel didn’t have breakfast.
Excellent location close to the Tokio train station. Located in a very nice neighbourhood surrounded by restaurants, cafes, shops. Close to two metro stations. The room was clean with a comfortable bed.
Stayed in October 2023
Reviewed: 15 October 2023
Jason
MalaysiaThe hotel should've provided bottled drinking water for convenience. The bed and pillows are a bit too soft for my liking. I noticed that there are some areas where the hotel housekeeping did not clean thoroughly, like in the bathroom, there was an used towel hanging along with the shower curtain. And there's dust around the mattress headboard.
Overall cleanliness of the room is very good despite the room being a little small. However, it is good enough for a few nights in Tokyo. The hotel is easily accessible with a wide variety of Tokyo subway for travelers to choose from and there are many restaurants and cafes in the area. There is a very good Starbucks Reserved around the corner.
Stayed in October 2023
Reviewed: 14 October 2023
Emma
United KingdomOur room was very small with no space to open luggage on the floor or any of the surfaces
The hotel was conveniently located close to a couple of metro stations and the subway. Staff were very friendly and hard working, we observed a couple of ‘snappy’ customers shall we say whilst waiting to check in and staff dealt with them very professionally. The bathroom facilities were great and we took full advantage of our access to the executive floor and the free coffee!
Stayed in October 2023
Reviewed: 13 October 2023
Phone
AustraliaThe bed was not too comfortable and the pillows were very thin. The rooms were small and did not have much space for a couple
Location and accesibility was great. Located between Kyobashi and Ginza subway lines.
Stayed in October 2023
Reviewed: 13 October 2023
Becca
United KingdomStaff were very helpful and kind when I needed help.
Stayed in October 2023
Reviewed: 12 October 2023
Deeanne
United StatesNot the cleanest and carpet was old and patched. Could not get extra pillows. Water is not provided. We were told we could drink it out of the faucets though.
Good area. Lots of places to stay and close to metro stations.
Stayed in October 2023
Reviewed: 11 October 2023
Surendranath
IndiaVery small room - could be common in Japan. Breakfast would have been nice.
Location.
Stayed in October 2023
Reviewed: 11 October 2023
Artem
CanadaNA
Great location. Good value for the stay with all necessities
Stayed in October 2023
Reviewed: 11 October 2023
Dianne
AustraliaCheck in was a shamble. They will not let you check in until the dot of 3pm by which time the queue is long
Good size room
Stayed in October 2023
Reviewed: 11 October 2023
Ming
ChinaWhen I check it second time, there are some hair in the bathroom
Location
Stayed in September 2023
Reviewed: 11 October 2023
Oscar
GermanyNothing really but if I have to mention something it would be that the people in the reception didn’t speak much English (but they have a translator device and they really hard so not a deal breaker!)
The place was very neat and clean. It was around 10-12 min to the nearest train station (Seoul main station or Yurakucho). The staff was very friendly
Stayed in October 2023
Reviewed: 10 October 2023
K
Denmark-WiFi (12F) did not work well at all. -Check-in took time (not efficient)
-Very good location. Close to Ginza, Shinbashi, Yuraku-cho etc for shopping and eating.
Stayed in September 2023
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