060-0001 Hokkaido, Sapporo, Chuo-ku, Kita 1-jo, Nishi 3-chome,3-10, Japan
#123 of 202 hotels in Sapporo
Guests' ChoiceBased on 710 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.3
Facilities
8.2
Staff
8.4
Value for money
8.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 14, 2023
Chow
MalaysiaRoom too Small but all the facilities are complete.
Stayed in November 2023
Reviewed: November 10, 2023
Harish
QatarWalking distance from station, very convenient
Stayed in November 2023
Reviewed: October 11, 2023
Therese
PhilippinesThe room cleaning is only upto a certain time
The location is near the bus stops and train station
Stayed in October 2023
Reviewed: October 9, 2023
Taisuke
JapanThe breakfast place was located in a different part of the building meaning that you have to leave the hotel once. This was a minor inconvenience, but it still irked me. Also the price was a little bit steep but this might've been because I stayed in Summer where most hotels are expensive.
The place is directly next to a subway station so you won't have to walk too far with your luggage. Room itself was clean and the amenities were ok. There's nothing that is unpleasant about staying.
Stayed in September 2023
Reviewed: October 8, 2023
Shiyo
JapanNo
Staff are very kindly and helpful.
Stayed in September 2023
Reviewed: September 26, 2023
Vanny
AustraliaTh hotel should upgrade their pillow size to the adult standard size(not the infant pillow size)
Walking distance around nearby attractions - clock tower, Tv tower and odoriferous park. Close to Sapporo station
Stayed in September 2023
Reviewed: September 25, 2023
Rotem
IsraelNice rooms, kind staff, best location- minutes by foot from the central station
Stayed in August 2023
Reviewed: September 24, 2023
Vincent
FranceI took my breakfast around 8:30 and things were missing (bread for instance)
Quiet and well located between the main station and Odori Park. Nice people in the hotel
Stayed in September 2023
Reviewed: September 24, 2023
Elena
GermanyWorn out, smoking allowed
Good location, reasonable price
Stayed in September 2023
Reviewed: September 24, 2023
Kuma63
United StatesI would have liked the option to watch movies on the TV
I did not eat breakfast at the hotel
Stayed in September 2023
Reviewed: September 20, 2023
Jimmy
United StatesLack of facilities such as a washer and dryer rooms were a little bit small but nothing really negative in regards to the hotel.
Extremely close to a train station. Close to restaurants and convenience stores. Staff was very accommodating after an issue with a previous accommodation.
Stayed in August 2023
Reviewed: September 19, 2023
Peter
AustraliaRoom just big enough. Excellent location
Stayed in September 2023
Reviewed: September 17, 2023
Gl
JapanWifi was very slow, bathroom wasn’t the cleanest
Central location, very modern
Stayed in September 2023
Reviewed: September 15, 2023
Dennis
United StatesWish the hotel staff could have spoken English. It was a little hard to communicate some things but they really made an effort and it worked out. Also, the pillow was small and they did not provide any extra pillows.
The hotel is in a great location for exploring the city and getting to the subway. Like that we could walk to a lot of sites.
Stayed in August 2023
Reviewed: September 15, 2023
Lian
SingaporeRoom cleaning service, we have to display " please clean this room " outside our room before 10am daily, if U display it after 10am, they will just leave a plastic bag which contains showel towels, hand towels, floor mat, disposal slippers and 2 bath suits. Tv only has 4-5 local Japanese channels which useless to tourists with such a good size and quality resolution. Hotels located within Sapporo centre should cater mainly for foreigners instead of locals. Next is about price is a bit at the high side for hotel under this category.
Location was great and near to many travel spots e.g odori park, Sapporo tv tower, Sapporo clock tower, Hokkaido government office, next to subway exits which make it very easy to access to subway. Near to airport shutter bus stop at Odori park. Very convenient and shield from weather if U come during raining or winter seasons as U can use underground subway passage to commute within Sapporo city centre without subject to rain or snow and hush weather conditions. There r many shopping areas surrounding the hotel, all with few meters to hundred meters walk. Room we chosen are 2 single bed with decent space to walk around. Very clean and comfortable place, except U have to bear with one pillow which they dont have additional pillows to spare. Aircon is good and quiet without funny smell or too dry. Tv size and picture quality is good, however, only a few Japanese channels which quite disappointing as they should have had added a few english news channels to provide some essential news and info to tourists. Wifi is also good, speed is decent for a normal use.
Stayed in September 2023
Reviewed: September 13, 2023
Naii
ThailandNon
Location, if you don't have very big luggage, Sapporo station is walking distance.
Stayed in August 2023
Reviewed: September 12, 2023
Toungchieh
Taiwannil
the staff kindly assist to reservation the restaurant,she is a nice anger
Stayed in September 2023
Reviewed: September 12, 2023
Shu
MalaysiaThe bed is small.
The staff is polite & helpful. The location is strategic & walking distance to several tourist attractions.
Stayed in July 2023
Reviewed: September 1, 2023
Wen
SingaporeRooms are small. No space to open up luggages.
Along Sapporo train long walkway, at exit 7. Very central to certain tourist locations.
Stayed in August 2023
Reviewed: August 30, 2023
Lai
Hong KongNo Hot Water Machine in the common area
Big Room
Stayed in August 2023
Reviewed: August 27, 2023
Jennifer
JapanOn each bed there was only one pillow which was small and very thin. We asked for extra pillows but they were not able to supply them.
Location was excellent close to Sapporo station and eating areas. Staff were friendly and very welcoming.
Stayed in August 2023
Reviewed: August 16, 2023
Krystel
PhilippinesThe room. It was dingy and smelled bad. I had to keep the windows open for most of my stays to keep it ventilated. There were also some brown stains on the mattress pad that was covered by a bed sheet. The sides of the switches were dusty and the fridge looked old and smelled funky too.
The hotel is conveniently located to some major attractions such as the clock tower and the former government building. It's also a short walk to the train station. Toiletries are available at the hotel, but if you need more there's a convenience store just across the street.
Stayed in August 2023
Reviewed: August 9, 2023
Staleon
SingaporeThe exits near it are stairs only. So if you are carrying huge luggages, it could be inconvenient. Other than that, it's super convenient. There's a slight damp smell in the toilet, not sure what causes it though.
The location is great with lots of eateries and shopping malls around. You can just walk the underground to access to so many shopping malls. Very convenient if it's a rainy day. Room is slightly smaller but it's enought for the 2 of us.
Stayed in August 2023
Reviewed: August 5, 2023
Joan
TaiwanThere’s a bad smelling of the bathroom
Comfortable stay and good location
Stayed in July 2023
Reviewed: August 4, 2023
Amber
United KingdomLocation was perfect for the station & sights.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content