060-0001 Hokkaido, Sapporo, Chuo-ku, Kita 1-jo, Nishi 3-chome,3-10, Japan
#125 of 203 hotels in Sapporo
Guests' ChoiceBased on 710 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.3
Facilities
8.2
Staff
8.4
Value for money
8.1
Free Wifi
8.1
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End of dialog contentReviewed: March 3, 2024
Ogilvie
AustraliaAccess to transport
Stayed in March 2024
Reviewed: February 24, 2024
Joseph
PhilippinesThe place is clean.
The property is in the middle of sapporo and odori stations. The location is nice.
Stayed in January 2024
Reviewed: February 14, 2024
Timmmoo
JapanCannot check in early. Big line up at 3pm to check in. Only one microwave next to reception on level 1. No water provided. Room too small.
Good location near train and shops.
Stayed in February 2024
Reviewed: February 13, 2024
Sean
United StatesI asked for an extra pillow and the staff told me to use a towel. Also asked if we could store ski bags in storage room and they pretended that they didn’t have one.
Great location and value for 6000 yen per night! Nothing special about the hotel or rooms. Basic tiny Japanese hotel room
Stayed in February 2024
Reviewed: February 11, 2024
Colleen
AustraliaShower water temperature was not hot. Only just warm.
Very clean. Staff very helpful. Great location. Close to subways.
Stayed in February 2024
Reviewed: February 11, 2024
Britt
AustraliaThe room didn't feel as clean as the other hotels we have stayed in on our trip so far. Only having one pillow per person and no additional pillows able to be supplied made it difficult to sleep with shoulder issues. Other than that, we enjoyed our stay.
Location was good and staff were polite.
Stayed in February 2024
Reviewed: February 11, 2024
Weng
PhilippinesNothing
Good Location
Stayed in February 2024
Reviewed: January 30, 2024
Mr
Thailand(4 th) Nice place and good location to stay again. The location is very convenience to tourists can walk underground to JR station Sapporo (Exit 5 with elevator or Exit 7 with stairs, good breakfast and staff were great and very helpful. C u soon
Stayed in January 2024
Reviewed: January 23, 2024
Joo
United StatesBed pillow gave one plat only. Counter says non extra pillows. She give to me extra towels instead pillows. Bathtub drain works not normally
Good location
Stayed in January 2024
Reviewed: January 5, 2024
Davila
MexicoLocation was perfect! And quite cheap!! The room space was better than other hotels we’ve stayed in Japan
Stayed in January 2024
Reviewed: January 3, 2024
Liezl
United Arab EmiratesIt's already 3:30pm when we tried to check-in still our room is not ready and we finally got our room around 4:30pm.
The room is big compared to other hotels we stayed in japan.
Stayed in January 2024
Reviewed: December 28, 2023
Sheen
PhilippinesAccessible from Exit 7 of Sapporo Ekimae-dori. Walking distance from both Sapporo and Odori Station. Breakfast is also available for 1200 yen per person.
Stayed in November 2023
Reviewed: December 17, 2023
Chloe
SingaporeLocation was good
Stayed in December 2023
Reviewed: December 13, 2023
Valentin
RomaniaNot as "eki mae" as the name says, you have to walk a bit to and from the station
Koko hotels are really good, cleanrooms, great amenities and staff
Stayed in November 2023
Reviewed: December 8, 2023
Sang
United StatesI wish that the laundry room was not in front of reception floor. It is awkward. My clothes came out smelling of mildew immediately after washing & drying. It wasn't dried all the way. (I didn't even put that many items in it) After some miscommunication, I find out that "Air Conditioning is not available this time of year." My room was over 25 degrees celsius. (77+ degrees fahrenheit) even though I set the temperature to 15, it was still climbing. They suggested I turn it off. But that unfortunately also turns off the fan of the system. It became even hotter with no air movement. (27+ degrees C / 80+ degrees F). I thought it was weird that their hallways leading to my room were unbearably hot, and that the room would be better. I ended up sleeping with the window cracked open instead. (below 0 C / 32 F this time of year) I am usually a warm body, and require the room to be 18-20 C / 64-69 F to sleep comfortably. This was just awful. The room had scuffs and marks all over the room's walls. Their shower / tub was with a curtain design, and that curtain stunk of mildew. The toilet would make a really loud winding sound every time you sat on it. The lamp on their desk had a really bad ground somewhere, every time you tried to move it, or placed something on the desk, it would slightly vibrate it enough to flicker the rest of the lights in the room. The wind coming in from the window that I had to crack open to survive the heat, was enough to cause this flicker. Also, this hotel has the "place your room key card in this slot" in order to get power. As soon as you do, everything in the room turns on. All the lights, the bathroom as well. But weirdly enough, even the TV turns on. Every. Time. Thankfully the TV volume wasn't on full blast. All the extra amenities like q-tips, razor blades, etc (which are very appreciated) were also at reception, along with a vending machine. Customer Service is great though!
Location was great, nearby Odori Station, and around the corner to Clock Tower. If you want to walk a bit more, you will be downtown, and nearby the TV Station as well.
Stayed in December 2023
Reviewed: November 21, 2023
Emmy
United KingdomNothing I don’t like
Very good location, easy to travel around in Sapporo
Stayed in November 2023
Reviewed: November 21, 2023
Edcel
PhilippinesNone
Location
Stayed in November 2023
Reviewed: November 20, 2023
Lee
TaiwanThe bed is a little bit small for couple.
The location is great. The room is clean.
Stayed in October 2023
Reviewed: November 16, 2023
Mr
Thailand2 nd time to stay here good location nice place to stayThe location is very convenience to tourists can walk just 8-10 mins to JR sapporo. (underground exit 5 with elevator or 7 with stairs) The staff were great and very helpful,clean and quiet room and good hot shower,great breakfast and super location..
Stayed in November 2023
Reviewed: November 16, 2023
Mr
Thailand2 nd time to stay here good location nice place to stayThe location is very convenience to tourists can walk just 8-10 mins to JR sapporo. (underground exit 5 with elevator or 7 with stairs) The staff were great and very helpful,clean and quiet room and good hot shower,great breakfast and super location
Stayed in November 2023
Reviewed: November 10, 2023
Jerickson
TaiwanThe breakfast
It's location
Stayed in November 2023
Reviewed: October 27, 2023
Sanae
Japanoverall everything looked clean so when I opened the electric kettle, the inside was wet. That was rather disgusting also, the room I stayed was for two people.but it was just large enough for one person. can't imagine staying there with another person.too small!!!
relatively close to Sapporo Sta. and Sapporo Grand Hotel so it was easy to find
Stayed in October 2023
Reviewed: October 14, 2023
Gunnapat
ThailandThe worst pillow I ever have in hotel room. Asked for one more they said no then gave the towel to fold underneath instead.
Location
Stayed in October 2023
Reviewed: September 25, 2023
Kuan
TaiwanNIL
C/P value
Stayed in August 2023
Reviewed: September 21, 2023
Celine
AustraliaRoom we stayed had air pressure issue and was making loud noise at all times. Complained to the reception but the response was’ ‘nothing they could do’. -not a friendly welcoming customer service
Location is convenient
Stayed in September 2023
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