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  5. Reviews of KOKO HOTEL Sapporo Ekimae

Reviews of KOKO HOTEL Sapporo Ekimae This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

060-0001 Hokkaido, Sapporo, Chuo-ku, Kita 1-jo, Nishi 3-chome,3-10, Japan

#125 of 203 hotels in Sapporo

Guests' Choice

Review Score

Based on 710 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    8.1

  • Free Wifi

    8.1

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Showing 226 - 250

  • Reviewed: March 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Access to transport

    Stayed in March 2024

  • Reviewed: February 24, 2024

    10
    My stay in this place was nice.
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The place is clean.

    The property is in the middle of sapporo and odori stations. The location is nice.

    Stayed in January 2024

  • Reviewed: February 14, 2024

    5.0
    Average
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cannot check in early. Big line up at 3pm to check in. Only one microwave next to reception on level 1. No water provided. Room too small.

    Good location near train and shops.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    6.0
    Great budget value stay in central Sapporo
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I asked for an extra pillow and the staff told me to use a towel. Also asked if we could store ski bags in storage room and they pretended that they didn’t have one.

    Great location and value for 6000 yen per night! Nothing special about the hotel or rooms. Basic tiny Japanese hotel room

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Great stay in Sapporo.
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower water temperature was not hot. Only just warm.

    Very clean. Staff very helpful. Great location. Close to subways.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The room didn't feel as clean as the other hotels we have stayed in on our trip so far. Only having one pillow per person and no additional pillows able to be supplied made it difficult to sleep with shoulder issues. Other than that, we enjoyed our stay.

    Location was good and staff were polite.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Very good location,walking distance only from snow festival and sapporo tower
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Good Location

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    (4 th) Nice place and good location to stay again. The location is very convenience to tourists can walk underground to JR station Sapporo (Exit 5 with elevator or Exit 7 with stairs, good breakfast and staff were great and very helpful. C u soon

    Stayed in January 2024

  • Reviewed: January 23, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed pillow gave one plat only. Counter says non extra pillows. She give to me extra towels instead pillows. Bathtub drain works not normally

    Good location

    Stayed in January 2024

  • Reviewed: January 5, 2024

    10
    Great location and perfect place for low-mid budget travel
    • Leisure trip
    • Group
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Location was perfect! And quite cheap!! The room space was better than other hotels we’ve stayed in Japan

    Stayed in January 2024

  • Reviewed: January 3, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Twin Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It's already 3:30pm when we tried to check-in still our room is not ready and we finally got our room around 4:30pm.

    The room is big compared to other hotels we stayed in japan.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Accessible from Exit 7 of Sapporo Ekimae-dori. Walking distance from both Sapporo and Odori Station. Breakfast is also available for 1200 yen per person.

    Stayed in November 2023

  • Reviewed: December 17, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location was good

    Stayed in December 2023

  • Reviewed: December 13, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Not as "eki mae" as the name says, you have to walk a bit to and from the station

    Koko hotels are really good, cleanrooms, great amenities and staff

    Stayed in November 2023

  • Reviewed: December 8, 2023

    6.0
    Too hot to sleep. Close to city attractions.
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights

    I wish that the laundry room was not in front of reception floor. It is awkward. My clothes came out smelling of mildew immediately after washing & drying. It wasn't dried all the way. (I didn't even put that many items in it) After some miscommunication, I find out that "Air Conditioning is not available this time of year." My room was over 25 degrees celsius. (77+ degrees fahrenheit) even though I set the temperature to 15, it was still climbing. They suggested I turn it off. But that unfortunately also turns off the fan of the system. It became even hotter with no air movement. (27+ degrees C / 80+ degrees F). I thought it was weird that their hallways leading to my room were unbearably hot, and that the room would be better. I ended up sleeping with the window cracked open instead. (below 0 C / 32 F this time of year) I am usually a warm body, and require the room to be 18-20 C / 64-69 F to sleep comfortably. This was just awful. The room had scuffs and marks all over the room's walls. Their shower / tub was with a curtain design, and that curtain stunk of mildew. The toilet would make a really loud winding sound every time you sat on it. The lamp on their desk had a really bad ground somewhere, every time you tried to move it, or placed something on the desk, it would slightly vibrate it enough to flicker the rest of the lights in the room. The wind coming in from the window that I had to crack open to survive the heat, was enough to cause this flicker. Also, this hotel has the "place your room key card in this slot" in order to get power. As soon as you do, everything in the room turns on. All the lights, the bathroom as well. But weirdly enough, even the TV turns on. Every. Time. Thankfully the TV volume wasn't on full blast. All the extra amenities like q-tips, razor blades, etc (which are very appreciated) were also at reception, along with a vending machine. Customer Service is great though!

    Location was great, nearby Odori Station, and around the corner to Clock Tower. If you want to walk a bit more, you will be downtown, and nearby the TV Station as well.

    Stayed in December 2023

  • Reviewed: November 21, 2023

    10
    Fantastic
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I don’t like

    Very good location, easy to travel around in Sapporo

    Stayed in November 2023

  • Reviewed: November 21, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Location

    Stayed in November 2023

  • Reviewed: November 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed is a little bit small for couple.

    The location is great. The room is clean.

    Stayed in October 2023

  • Reviewed: November 16, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    2 nd time to stay here good location nice place to stayThe location is very convenience to tourists can walk just 8-10 mins to JR sapporo. (underground exit 5 with elevator or 7 with stairs) The staff were great and very helpful,clean and quiet room and good hot shower,great breakfast and super location..

    Stayed in November 2023

  • Reviewed: November 16, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    2 nd time to stay here good location nice place to stayThe location is very convenience to tourists can walk just 8-10 mins to JR sapporo. (underground exit 5 with elevator or 7 with stairs) The staff were great and very helpful,clean and quiet room and good hot shower,great breakfast and super location

    Stayed in November 2023

  • Reviewed: November 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast

    It's location

    Stayed in November 2023

  • Reviewed: October 27, 2023

    6.0
    Good. I will use the hotel again in the near future.already booked(╹◡╹)
    • Business trip
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    overall everything looked clean so when I opened the electric kettle, the inside was wet. That was rather disgusting also, the room I stayed was for two people.but it was just large enough for one person. can't imagine staying there with another person.too small!!!

    relatively close to Sapporo Sta. and Sapporo Grand Hotel so it was easy to find

    Stayed in October 2023

  • Reviewed: October 14, 2023

    5.0
    Definitly not coming back. It ued to be good hotel when it was Uniso inn before pandemic.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The worst pillow I ever have in hotel room. Asked for one more they said no then gave the towel to fold underneath instead.

    Location

    Stayed in October 2023

  • Reviewed: September 25, 2023

    10
    One of the best choices in town.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NIL

    C/P value

    Stayed in August 2023

  • Reviewed: September 21, 2023

    2.0
    Disappointed for the price we paid
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room we stayed had air pressure issue and was making loud noise at all times. Complained to the reception but the response was’ ‘nothing they could do’. -not a friendly welcoming customer service

    Location is convenient

    Stayed in September 2023

Showing 226 - 250

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