Nothing - all was incredible.

Amazing stay. Absolutely blown away by this wonderful place. Traditional room which was extremely spacious (almost felt like an apartment with a bedroom, toilet, balcony, sitting room). The onsen on site is private with no extra cost or booking required and was wonderful. Traditional yukata to wear with wooden shoes and overcoat as required. All onsens close by and walking distance with access from check-in time to 1pm on check-out day! Some of the onsens are open until 23:00 so even if you get there later you can still enjoy. Downstairs lounge with complimentary drinks was an unexpected bonus and they also catered to vegan and vegetarian! Overall the first days of our Japan holiday the bar was set extremely high. Our only regret was not spending longer at Koyado Enn!

Stayed in March 2025

I had the breakfast included but I had an early train. I asked to get my breakfast to take away and they couldn’t accommodate that request.

Location, room was perfect

Stayed in March 2025

Breakfast was served at the café at the bottom floor, you get a full tray of delicious food! Café here also had happy hour later in the day for hotel guests! Hotel staff was amazing, our tatami room was amazing, and they carried all our luggage for us! At some point I lost my passport, and the staff went out of their way to help me find it. Truly wonderful people. Hotel also has two private onsen baths, and we tried them both! No reservations, just wait until it's available and try not to occupy it longer than 40 min. You also get yukatas, obi belts, haori jackets (if it's cold), tabi socks and geta sandals to wear during your visit. Umbrellas and rain boots are available to borrow if it's raining. We're going back to Koyado Enn on our next visit! Definitely a highlight of our honeymoon! It was such a special and lovely hotel! 🥰

Stayed in March 2025

Everything was great

Amazing. We included our meals which dinner was exceptional. Breakfast was simple but delicious.

Stayed in February 2025

Nothing.

Staff was friendly and welcoming. Private bath easy acces. Room was cozy and the futon was the best one i have tried. The food inc in half-board was amazing.

Stayed in March 2025

Nothing.

Great location on the main street, easy to walk around town. The staff were lovely and accomodating. The onsen baths were great for relaxing and are private if you are worried about being in a public onsen. I also enjoyed the massage chair in my suite.

Stayed in March 2025

The stairs to the reception would be a problem if I had more luggage

It was a fantastic stay! Excellent food (esp the Tajima Beef course set) and the private baths were great! The staff was so friendly and the happy hour at the cafe with free drinks was a lovely touch! I would stay here again in a heartbeat!

Stayed in March 2025

Spotlessly clean, lovely staff, and a bonus was the little bar downstairs serving free drinks and snacks to guests in the evening! Great location near the station but very quiet

Stayed in March 2025

Really hospitable and kind staff who speak good English. Central location, beautiful yukatas and just the perfect place to stay for your Kinosaki Onsen experience.

Stayed in March 2025

Nothing.

Fantastic and convenient location, just a short walk from the train station. The rooms are modern and spacious, with incredibly comfortable beds that made for a great night’s sleep. The staff were warm and helpful throughout my stay. I also loved the private onsen experience. Wished I had stayed longer!

Stayed in March 2025

Everything was perfect, seriously. Most relaxed I’ve ever been. Only thing I didn’t like was that I was there for 1 day. I should have stayed longer…

Everything was fantastic. The staff was courteous and brought out bags to our rooms, helped explain the Onsen process and everything in the town. The dinner and breakfast provided with the room we got was out of this world. Best dinner I’ve ever had. If I ever come back, I will be staying here again. Thank you very much, Koyado Enn :)

Stayed in March 2025

The room doesn't have a bathtub and shower room, which is more of a personal preference than a disadvantage. My room was near the private baths anyway, so this wasn't a huge issue.

The hotel is a 2-3 minute walk from the station. It is near several souvenir shops, restaurants, and cafes. Check-in was smooth, and staff can speak English. There are a couple of private baths in the hotel if you don't prefer onsen hopping.

Stayed in February 2025

The location was amazing, rooms were beautiful, and everything was just treated with care.

Stayed in February 2025

It was very professional and comfortable!!!

Stayed in February 2025

Very pricey half-board option. The food was great at the built-in restaurant (which also is very convenient) but for the price of the add-on (half-board basically doubles the price) we may have considered other restaurant options in the area instead.

Great location, high quality facilities.

Stayed in February 2025

Great location, beautiful rooms, delicious meals, gorgeous private baths. The staff were so kind and helpful. The yukata choices were beautiful and every detail was thought out of the stay.

Stayed in February 2025

The toilet room in the bedroom is cold, but once you sit with the sear warmer on, it's all good.

I got the traditional Japanese room and couldn't ask for a more perfect room. It really feels traditional without sacrificing comfort (there's an AC/heater and power strips with USB). The beds were extremely comfortable, there was a table in the room and it was very spacious. The private baths are amazing as well, and there's a system to know if they are in use or not before going there. I also had dinner with Tajima beef there and it was seriously one of the best meals I ever had. The whole menu was so delicious! I also had the breakfast and it was incredible as well. They help you set-up to go to the onsen, there's a yukata that you can borrow and even wellies (it was snowing for me). Seriously great service!

Stayed in February 2025

NIL.

location is perfect. Room is very neat and clean. private onsen is perfect. Only the room is a bit small as we have 4 persons. And the booking is somehow a bit misleading.

Stayed in January 2025

I had a fantastic experience at this hotel! The private onsen was a highlight, offering a serene and relaxing experience. The check-in process was smooth and hassle-free, making it easy to settle in. Additionally, the staff were incredibly friendly and welcoming, which added to the overall pleasant atmosphere of the stay.

Stayed in December 2024

Staff members are all super friendly and gave us a lot of helpful information on the Kinosaki onsen town. Room was comfortable and warm. The Tajima beef dinner and the breakfast offered - both very delicious. The hotel itself is very conveniently located to the JR station and also in walking distance to most tourist attractions and public baths. Highly recommended !

Stayed in January 2025

The wifi was sometimes very slow. The checkout time in the email I received was also incorrect, but I think it was a simple error that will hopefully be fixed. I should have double checked it with the staff anyway.

The staff was very helpful and the room was excellent. Mostly everybody spoke English so even if you can't speak Japanese it's okay. The private baths were also very nice. Being close to the train station was convenient as well. Everything was quiet and clean.

Stayed in January 2025

Small room

Great location

Stayed in December 2024

The private onsen at the hotel were wonderful. The staff were very helpful and kind. Breakfast in the cafe was good each morning.

Stayed in December 2024

The staff were incredibly friendly and the inn was very comfortable. The cafe on the main floor was amazing and the staff were wonderful! Really enjoyed my stay here.

Stayed in December 2024