As most onsen, mattress was not comfortable

Very nice location, difficult to find though

Stayed in April 2024

I disappointment with Kaiseki dinner. It's so many kind of food but not tasty. Very tastefull in every dish, no light taste and that made me dislike.

Very quiet and best onsen. Good for relax espescially riverside onsen. Private onsen also, I had visited 2 of 3 room very nice.

Stayed in June 2024

Beautiful location, waterfalls, and forestry. The staff was very pleasant and helpful. They even helped us book a taxi to the airport the night before, as we weren't competent enough in japanese to do it ourselves.

Stayed in June 2024

Small and old TV, dead animals in the room were not removed. A bit too expensive. Hairdryers in the public bath were old. Staff not prepared for tourists unable to speak the language.

Public baths and food.

Stayed in May 2024

Friendly, welcoming and extremely helpful staff. Beautiful location. So relaxing and tranquil.

Stayed in June 2024

Nothing really, this was an enjoyable stay!

Excellent combination of public and private onsens! Somehow all the private onsens were open to reserve when we wanted them. We really liked the location slightly away from town - felt like you were more in nature. Dinner and bfast didn’t blow us away, but there was so much food and the service was exceptional.

Stayed in May 2024

Futon mattress was a bit hard.

Dinner and breakfast were fabulous. Private baths allowed my daughter to relax without feeling self-conscious abt her tattoos.

Stayed in May 2024

Fix time to check in.

Natural onsen

Stayed in May 2024

Bugs in the room. And dead bugs on the sink.

Wonderful onsen experience. The meals were phenomenal!

Stayed in May 2024

The outdoor onsen was filled with fallen leaves and many other parts, could be better cleaned more often.

Location was good with many options of onsen, and some open 24x7. Food was excellent with the usual breakfast and dinner omakase type.

Stayed in April 2024

The location. It is next to a river and surrounded by forest. The have both public and a number of private onsens.

Stayed in May 2024

Beautiful ryokan onsen, lovely garden in which the baths are located. Great food, love both dinner and breakfast and the great diversity of it all. Very friendly and helpful people.

Stayed in May 2024

nice location with very beautiful onsen

Stayed in May 2024

The main open air bath is mixed for men and women most of the time (with some women only hours) which we weren’t aware before booking, but there were still plenty of other opinions that were wonderful too so it was still a good experience.

Beautiful views from our room. Super picturesque and quaint. Waking up to the sound of the river by our room combined with the green lush trees was a highlight of our Japan trip. The actual rooms were wonderful and an eye catching property overall!! Food for both meals was delicious, staff was attentatice. The onsen was so relaxing and had very tranquil views/atmosphere.

Stayed in May 2024

I like the vibe to stay in this hotel. The staff is nice here.

Stayed in May 2024

Beautiful scenery, spectacular onsen with waterfall view.

Stayed in May 2024

To stay in a Ryokan is definitly a thing to do while being in Japan. It was an amazing experience and we would do it again. The Onsen were amazing and there was always a privat Onsen free to use. It is ecpensive but totaly worth it for a night!

Stayed in April 2024

Futon mattresses need upgrading as they were too thin and quite uncomfortable.

This hotel is amazing. It has a range of room types but we stayed in a traditional family room with futon beds. The room was gorgeous, right next to the river with a little balcony. It was well-appointed and very clean. We had the dinner/breakfast package. The food was incredibly delicious and generous. The onsen set up was fabulous, with separate public male/female indoor and outdoor bathing, plus incredible mixed bathing riverside outdoor pools which are female only for two hours each evening. There are also guest only private onsen baths (indoor and outdoor). You just had to visit reception and get the key. There is even a pool! The grounds are stunningly beautiful. It is so peaceful and just up the road from the main town, so we were able to walk into town to explore but return to the tranquil setting. I highly recommend this place and hope to return one day.

Stayed in April 2024

everything!

Stayed in April 2024

The room had a private toilet, but I didn't realize until the next morning that we didn't have a shower! I didn't notice because I was using the onsen as much as I could, but my travel companion was onsen-shy. I actually really enjoyed the traditional vibe of this arrangement, but it could be in issue for travelers who aren't confident about onsen. However, despite this, my travel companion reported that staying here was a total highlight, as they really loved the forest location, the vibe of the Ryokan, the food, and sound of the nearby stream and waterfalls. So while it might seem counterintuitive for an onsen-shy person to come to "Kurokawa Onsen", I think its appeal does go beyond the onsen. And in the end, my travel companion did use the common showers once. So, one small step! The private toilet room (attached to our room) was a little bit on the small side, which may be an issue for very tall people.

Check in was amazing. We had rented a car and the drive into the accommodation was admitted a little harrowing, but despite only perfunctory information from me, the staff seemed to be prescient about our arrival and welcomed us as soon as we drove up and took care of parking the car and starting our check-in process. I initiated check-in using my limited Japanese, and the woman who was helping us proceeded to explain everything in Japanese. I wasn't quite able to understand much of what she said, but since she was largely explaining information provided on a printout that was in both English and Japanese, it was still very easy to comprehend the important points. It was mostly about onsen/bath usage, and then selecting our meal times. Both dinner and breakfast were amazing. Meals were served in a small dining room with 5 tables (there appeared to be additional dining rooms, as well). We only overlapped with 1 other party, so it was nice from an "atmosphere" perspective: not too lonely, but not too crowded. The room was spacious and comfortable. The beds were actually futon on tatami platform (I loved; my companion had to double-up the futon, then was fine). There was a sliding door (with a screen) to a balcony. When open, one can hear the sound of the waterfalls. It was undoubtedly the most relaxing time during our Japan trip. The baths were amazing. I preferred the main outdoor bath and the indoor bath. Both the waterfall and cave baths felt slightly cooler to me, which in addition to being a little smaller..I just preferred to stay in the big one since it felt hotter and more spacious. The nearby town was fun to explore, but felt more like "scenery" than "establishments". Several things were closed. Still, it was fun to walk, with many steps and narrow paths. It doesn't feel like we saw it all in our single day there--all the more reason to return!

Stayed in March 2024

The wooden counter top in the sink area in our room is a bit dated, could use a little remodeling.

The location, the onsen facilities, the view. We especially like the friendliness & warmth of the staff, always ready to help. The food was also excellent.

Stayed in April 2024

Private onsen could be equipped with more amenities Kiseki dinner could be a little better (we have had a better one elsewhere)

Multiple public onsen (main, cave, river, indoor), multiple private onsen available, garden around the ryokan

Stayed in March 2024

Oku no yu was great! The staff picked us up from the bus station and dropped us off. The facilities had a public and many private onsens to try. The staff helped us set up our futons and there were yukatas for us in the room. We had breakfast there and it was very yummy. Overall, great experience and would recommend!

Stayed in April 2024

None

Surrounding by tree and creek so very quiet and feel like in Zen environment. Really relax. Stuff very nice and food is really good . I like this traditional Japan style meal.

Stayed in April 2024

Good food & comfortable

Stayed in April 2024