Beds were very uncomfortable. It was like sleeping on cardboard. Pillows were flat. They also only give 1 pillow per bed. No outside onsen

Buffet breakfast and dinner was great! It’s close to lake shikotsu and i enjoyed all the forest around the facility

Stayed in February 2025

I was very impressed with the information available on the trees, plants and birds in the area around the hotel. The paths around the hotel were beautiful. I loved the emphasis on nature inside the hotel too, including the large viewing windows, the natural décor between the two hotel wings, the small dried flower bouquets on the room's number plate, and the scientific research on the region in the relaxation room. During my winter stay, I was the only Westerner in the hotel and I appreciated the hospitality of the staff and the excellent Japanese food at breakfast and dinner. It is a perfect place to stay while enjoying the natural beauty of the national park.

Stayed in February 2025

Good value for money Delicious food, clean and comfortable room. Location in the woods., peaceful and relaxing environment . Nice view from the room and restaurant. Staff are friendly and helpful. Some staff are fluent in English, some communicated with Google translate app. Free shuttle between Shikotsuko bus stop and hotel . After I reached Shikotsuko bus stop. I gave my luggage to the driver and sent it back to the hotel. I went to Shikotsu Ice Festival. We moved between hotel and Shikotsu town by free shuttle according to the shuttle schedule. Nice onsen . Highly recommend.

Stayed in February 2025

Room is bit old.

Onsen, dinner, breakfast, eco friendly effort, environment, staff.

Stayed in February 2025

Nothing.... Loved your hotel.

The location and grounds for exploring. The birds at breakfast. The onsen.

Stayed in February 2025

Staff are nice and helpful, the hotel is small but cozy

Stayed in February 2025

Sad that the free shuttle bus was only one way but understand that two ways is too much cost! Thankfully there was a free one way shuttle too, the whole place (Lake Shikotsuko) is a 1 and 30mins drive even from the airport away. The shuttle helped us so much. Nothing we didn't like, we loved it so much. Will definitely come back again!

The location! Its near so many nature trails, it would have looked amazing in all seasons. The staff were so helpful! We are self travellers so we expected to lug our luggage on our own all the time but the staff helped to carry them out of the free shuttle bus and into the inn. We were taken aback by the hospitality. They had welcome drinks too! The staff are always smiling and so nice to tourists. They made an effort to communicate with us through google translate and answered all our questions patiently. The room was huge (by jap standard) and facilities were well maintained. They even had a variety of pillows to try, just tell which type of pillow you want to try and the staff will lend them to you, includes the pillow covers! Onsen was good even though they only had one pool. Best of all, was the food! We had half board so breakfast and dinner were provided. We enjoyed the food so much! In shell- scallops and cheese everything! Even a mini hot pot was a delight! They had a variety of soft drink selections and loved the dessert too! We noticed plenty of locals staying in this inn too, a sign of a hidden gem and we totally agree with their taste!

Stayed in February 2025

No private shower.

Very quiet and comfortable hotel with peaceful surroundings. Able to see a herd of deer roaming around outside the hotel.

Stayed in January 2025

Staff are very accomodating, helpful and nice! Would definitely visit again. The food for dinner and breakfast is also amazing.

Stayed in February 2025

Very clean and well maintained hotel and small Onsen. Absolutely stellar food. A lot of nice common spaces for working, relaxing, reading. Very calm. Well suited for families. I wish I could stay much longer there. Nice walks outside but in winter, the steps to the lake are very icy. Be careful!

Stayed in January 2025

Friendly staff members. Very nice traditional Japanese dinner set.

Stayed in January 2025

The facilities is very good. The hotel provided the healthy pillow and table games to client. Their staffs are very nice and helpful especially the staff whose name is 岡崎菜摘, she is so helpful and professional staff.

Stayed in November 2024

Location, onsen, birding, lake, food

Stayed in October 2024

Meals were quite basic for the price.

Great location in nature. Can walk to the lake and through nature on many nice trails. Very quiet.

Stayed in September 2024

The onsen was a little small but perfectly fine

The hotel was quirky and the location fantastic. Right in the forest and dinner was excellent. Loved being able to watch the birds and deer (binoculars included) over breakfast.

Stayed in August 2024

No

The environment,the onsen and the food

Stayed in August 2024

Tour group focus the first night

Great location in a forest setting. Watched two deer out the window while we had dinner. Breakfast and dinner both buffet style. Plenty of choice.

Stayed in July 2024

Nil

It is very serene and peaceful, surrounded by trees. The air is super fresh in the morning; an ideal place to rest & recharge. The staff are also very friendly, helpful & accommodating.

Stayed in June 2024

Nothing

Great location. Lovely selection of food. Staff were very very nice 11/10

Stayed in May 2024

I reserved one night only. 😅 I wanted to stay more!

The most amazing staff and best hotel experience in all of Japan! We travelled a lot and this is far above all! We have a 2 year old, so we always look for non-smoking and child-friendly hotels in Japan, this is truly it. The room has a nice tatami smell, it was spacious and bright, fully child safe. The curtain was perfectly blocking the street light at night and there was no bright light or noise in the room. They use the best mattress brand in Japan, they are very comfortable and large. You can rent different types of pillows. The staff is super friendly and warm, playing and taking care of the kids very much, it's not the regular distant politeness. They have child seats, utensils and plates for kids too. There is a play corner next to the restaurant. I am truly amazed by this all. They operate a lovely 'free coffee' and birdwatching spot between om 10 am to 4 pm. The dinner was a multi course, traditional Japanese meal with fresh seafood and seasonal delicatessens. It was mind-blowing. The buffet breakfast had plenty of delicious choices. We went to the onsen and sauna two times, we had the place only for us. The hotel and the surroundings are peaceful and calm. A huge park and viewpoint offers space for children in all seasons. There is no access to the lake, so it's safe for free play. In wintertime, they offer sleigh and other snow toys. It's worth going to the Visitor Center (5 min drive), which offers a great interactive experience for kids.

Stayed in April 2024

The dinner happened to serve some lamb happened not be a favorite meat for us (personal taste). but still pretty good.

Good food both dinner and breakfast. Good location right at the National Park. Quiet and tuck away. It is a small size onsen hotel. Thus, more tailor to smaller group. Very nice. Saw some wild lifes at the park as well.

Stayed in March 2024

may be the smell of private toilet in room is a bit not good.

staff is friendly. they helped me to build up an excellent trip experience.

Stayed in March 2024

Overall stay was pleasant.

Stayed in February 2024

It is a good place for bird watching.

Stayed in February 2024