Very good place with nice view and excellent location. The host was very kind and friendly. He kindly drove me to the money park the next morning. The breakfast was also delicious.

Stayed in August 2024

Great location, very clean and good facilities with traditional Japanese room.

Stayed in July 2024

Nice and cozy room. Perfect and helpfull staff.

Stayed in June 2024

It was wonderful to arrive in this location. Proximity to the Yumanaka train station is a clear bonus and the walk to the hotel is charming. Very kind hosts. The hotel is not 'new', but it has all the charm you would expect from a family run establishment. And the hot Japanese communal bath was amazing. When we were running late for the Snow Monkies, the owner drove us to the entrance to the park, even though we did not request him to. Kindness still rates much higher for me than anything else, hence I give it a five star.

Stayed in April 2024

nothing

Very good indeed , staff /family very helpful. Evening meal was amazing. A lift was arranged at requested time to the monkey park. Couldn't have been better.

Stayed in April 2024

Warm welcome, friendly and helpful hosts

Stayed in April 2024

Nothing really!

The hotel was great and so were the staff. We wanted to stay in a Onsen close to the Snow Monkeys, so we choose this one and was not disappointed. We also had a delicious breakfast served for us which was beyond our expectations.

Stayed in April 2024

Amazing hospitality, free lifts to places & friendly staff

Stayed in April 2024

Very handy to station. The room was large . The staff is super helpful. Even gave us a ride to the monkey park . Since the onsen was quite they went out of their way to give us some private time .

Stayed in March 2024

The facilities are amazing. The owners are also great and will do whatever it’s in their hand to help. Really great.

Stayed in March 2024

Everything was perfect.

Close to the train station, our host even gave us a free ride up to the monkey park and try to help me fix my broken suitcase. the Osen was nice as well as the breakfast and the room was very spacious

Stayed in March 2024

Its my personal preference, but I thought that dinner and breakfast are Japanese styled. But they were in fact Chineese. However, I liked it, and staff made it without pepper, so it was not spicy at all. Still a bit oily, so keep in mind. Also the amount of food for 1 person is way too much, be careful! :) One more point, but ut applies to all ryokan. The temperature drops really fast, and you have to use AC+ heater at night.

Very clean room. Personal private bathtube, which is rare for ryokan. Super friendly and welcoming staff!!

Stayed in March 2024

Great spacious japonese style room with balcony and amazing staff that will do the impossible to help. Both breakfast and dinner are absolutely delicious.

Stayed in March 2024

The friendly and helpful owners

Stayed in March 2024

Everything's fine

Very nice and helpful staff. The staff offers free transport to Monkey Park. Possibility of free individual access to the onsen on site (reservation required). This is a ryokan facility and you need to be prepared for it. Beautiful traditional finishing of the rooms. Very good and plentiful breakfast (also available in the room).

Stayed in March 2024

some parts could use some updating

The staff is great - they will do their best to help you out with anything. The futon beds are very comfortable

Stayed in February 2024

The host was super friendly and gregarious. She was kind, helpful, and loving as we felt smitten by her all weekend. It's a nice place and we felt very comfortable there for two nights. The facilities were also fantastic, no complaints whatsoever and would highly recommend anyone looking for a friendly and comfortable place to stay

Stayed in March 2024

My only issue was that the drain in the shower was clogged, so it filled up quickly. However, this did not ruin my stay by any means.

The location was perfect distance from Yudanaka Station, which has easy access to the city and nearby Shiga Kogen. The staff were very friendly, and they made sure we were setting in well. I would absolutely come back and stay again!

Stayed in March 2024

We loved our stay at Rakki Onsen! Our hosts were accomodating, communicated well with us, always had a smile on their face and really looked after us as one of their own! We are so grateful for our stay here! They went above expectations for our group! Kind staff! Comfy futon! Delicious food! Amazing karaoke and delightful onsen! See you next year お母さん。

Stayed in February 2024

What an incredible stay from start to finish! The rooms were spacious, facilities were extremely clean and exceptional value for money! The location was phenomenal, close to the station & the Main Street. The breakfast & dinner was delicious, each time leaving there extremely full. The hosts went above and beyond every single day, so much so we didn’t want to leave!!! Highly recommend & will definitely be returning on our next trip!

Stayed in February 2024

The owner of the hotel was very kind, accommodating, and helpful with our planned activities such as skiing. She assisted us with some rental gear and provided assistance with getting to our ski location.

Stayed in January 2024

No criticism is fair at this price

Rooms were great size. The staff were very helpful even helping with travel. Dinner was excellent. I cannot emphasise how much I the staff helped even though I spoke no Japanese. Great value for money and close to the train and bus station

Stayed in February 2024

Nothing!!

Best ryokan I stayed in!! Clean, clean, clean!!!!! Location: great! Short driving distance to the ski resorts and also walking distance to the bus station. Stuff: EXCEPTIONAL! No words. Their customer service is out of this world. They will greet you, help you carry your stuff, hold the dogs if needed so you can get into the car if your hands are full and all with a smile that makes you feel like a family ❤️ I will stay there again and again. Also near by a few restaurants, (walking distance) as well as Lawson's. There is a public onsen and meals (didn't eat there due to restrictive diet). Room is spacious. Has a kettle and tea kit, refrigerator. There is a microwave in the lobby.

Stayed in February 2024

Close to Yudanaka Station - 3 min walk. The lady owner and staff are very helpful and friendly. Though they don’t speak English, they use google translate and do their best to make a comfortable stay. We had dinner and breakfast and it was yummy authentic Chinese cuisine. They even dropped us off for free at Snow monkey park and we had a great walk back to the accommodation afterwards. I would stay here on my next trip.

Stayed in February 2024

N/A

Clean, spacious and authentic :)

Stayed in February 2024