Nothing

Large room, 2 very comfortable futon beds, good shower, ample cooked Chinese breakfast and my husband and I got our own onsen session which was lovely. The owners were very helpful in finding the right onward train for us, drove us to the Snow Monkeys Park and picked us up again, so saving us having to wait for the bus and even gave is a gift when we left. Sleeping in the traditional Japanese room was great fun. Can thoroughly recommend this ryokan.

Stayed in April 2023

Location was lovely. Staff were exceptionally helpful and friendly. Food was good but tended towards Chinese dishes (which are delicious) rather than Japanese.

Stayed in March 2023

The breakfast was great. The location was close to the train station and walkable. The staff were really nice and attentive.

Stayed in March 2023

Lobby needs to be more attractive.

Staff and room.

Stayed in March 2023

Facilities are a little dated but okay. No major problems, pictures are accurate

Staff were very friendly and welcoming, really appreciated them

Stayed in March 2023

Everything was perfect

Lovely hotel. Room is very big with an amazing view of the city and mountains. The room has a traditional ryokan look with tatami floors and futon, the bathroom has a nice little bathub. The onsen is nice and clean. The staff, even though they couldn't speak english, made the effort to communicate with translator, and were very friendly and helpful, and in the end even gave me a lovely gift.

Stayed in February 2023

Some of the lights in the room didn’t work.

The staff was very helpful and friendly. We arrived early and they let us check in anyway. We weren’t able to make it to breakfast because our daughter wasn’t feeling well, so they gave us a box of sweets to take with us when we left.

Stayed in February 2023

near transportation facilities

Stayed in February 2023

The Ryoken was amazing. The Managing Director Kobayashi Junko, was lovely and very accommodating. The food was great as they had Chinese breakfast and dinners. The managing director went above and beyond as they drove me to see the snow monkeys and drove me 30 minutes out to one of the best onsens I've been to. When I checked out they gave me a thank you gift.

Stayed in February 2023

The stay was great, with the location very close to the station. It felt like an authentic Japanese experience and the staff were very helpful.

Stayed in February 2023

3 minutes walk from Yudanaka Station, brightly lit street leading to the hotel so it is very accessible even at night! Friendly staff and cosy stay! Very spacious room with amazing facilities! Just as advertised in the pictures 👍

Stayed in January 2023

the onsen was quite small, but still very appreciated after a long day and good for the price :)

Gorgeous traditional Japanese room with an amazing view of the mountains. Comfy futon, nice onsen and friendly staff, and yukata provided to wear. Very close to yudanaka station, bus stop for the onsen monkeys, and great restaurants.

Stayed in December 2022

The hotel is just 3 minutes on foot from Yudanaka JR station. Very convenient for visiting the Snow Monkey Park by bus which stops right in front of the station. The small spa village is reminiscent of the Showa era.

Stayed in November 2022

The staff was very friendly. Location was great for the monkey park and the mountains. Great price for someone looking for a traditional Japanese hotel experience

Stayed in July 2022

DO NOT BOOK THIS ACCOMMODATION. We had to check-out within one hour of arrival it was so bad, and we lost all our money. It is a flea-infested, smelly and filthy ryokan. The smell from the bathroom attached to our bedroom was repugnant. The smell in the elevator was so bad they had to use air freshener constantly. The onsen in the basement is not fit for human use. How this’s ryokan received a good rating is questionable. It needs to be checked by the health authorities.

DO NOT BOOK THIS ACCOMMODATION. No redeeming features other than its proximity to the train station.

Stayed in March 2025

One of our rooms had stains on quilts, chairs and toilet seat.

Free breakfast was a nice surprise, transport to the Monkey park was free and meant we could beat the crowds. The staff were very friendly and helpful. Out room was spacious and warm.

Stayed in January 2025

We ordered both breakfast and dinner for our stay. The dinner was very traditional Chinese (one dish we suspected to be intestines and most were quite oily and salty). Our teenage children (who happily eat unidentified sashimi and pretty much all Japanese food) struggled to eat the meal and we adults did not enjoy it either. The breakfast was much more palatable but still mainly fried Chinese rice and meat dishes. We stayed in a Japanese Ryokan the night before our stay here and for 20,000 less we had a delicious kaiseki dinner and amazing buffet breakfast so didn't feel that this one was good value for money.

The Japanese-style tatami room was lovely and spacious by Japanese standards. The views from the room towards the hills were fantastic and the host was very friendly and super helpful. The onsen is very small but we were the only ones in it at the time we used it so enjoyed it. There is no outdoor onsen, just the small indoor bath.

Stayed in December 2024

The en-suite bathroom and toilet were okay, but felt a bit outdated, only used the onsen. Onsen temperature water was a bit on the low side and the water level of the cold bath was too low. Felt a bit outdated. Breakfast was okay, a bit monotone to my liking (same sauce used on a lot of things).

The staff is very helpful. They very kindly washed my clothes when I asked them to. The room is spacious with a nice view. Located close by the station with some nice restaurants nearby. Breakfast was brought to your room.

Stayed in October 2024

I was expecting Japanese food and got Chinese food and there was no other choice . The breakfast was the same only Chinese food and the coffee was horrible. The staff should get some training at a real Ryokan.

The location was good and the room was spacious.

Stayed in August 2024

Onsen.

Very friendly staff.

Stayed in June 2024

The food was not very good. It needs to be updated.

The staff were very helpful and friendly. They drive us to the Monkey Park.

Stayed in April 2024

We're getting a bit past sleeping on futons but the bedding was warm and cosy.

Staff were lovely and gave us a ride to Monkey Park. Breakfast was very good. Great location close to transport and main centre.

Stayed in February 2024

Persistant smell of old cooking throughout building of like cheap car fat and pork Random posters of Japan’s most wanted criminals in different places. Not exactly what you want to be greeted with as you go for a relaxing bath. Some of the worst service I’ve experienced in Japan. Staff speak some Japanese but not fluent. Some quite rude

Convenient location near station Large rooms

Stayed in February 2024

Our room was not clean in the simplest areas. The tea set was dirty. Mugs were dirty. Bath tub was so dirty. All of the soap dispensers were empty.

Staff was friendly, food was home cooked, they picked us up from our previous hotel and then took us to the monkey park for free.

Stayed in January 2024